Exchange servers and Mavericks Mail

AirMail does not work for me, exactly the same symptoms as Apple Mail and Outlook 2011 - random delays in mail delivery.

Have Apple changed the way they are synching with Exchange in an underlying library in Mavericks? The fact it was all working before, and is no longer, and that all mail clients show the same behaviour would point you that way wouldn't it...?

I'm having this issue as well. No matter what I've done to try and fix this, it works temporarily. Then, after some time, the massive (sometimes permanent) delays in receiving email come back. Very frustrating given how awful Outlook is as well.

Does anyone have the latest beta of 10.9.1 installed? If so, does it fix this issue? It looks like some items have been addressed in mail, but it's unclear if these are the changes for gmail they recently pushed, which doesn't fix the exchange problem?

Thanks,

David

If AirMail doesn't work for you I have two thoughts...

1. You truely do have a config issue on your Exchange sever

2. You don't have AirMail setup correct for Exchange and I can confirm that the setup is not fully intutive to the average user.

I've tested it on many Macs on two different exchange servers and the 1.2 build works fine.

It's not as good as Mail.App but it's close and getting there...and works. It's not Push but my data syncs fine, quickly, sends w/o issue and arrives w/o issue. I have approx. 47K messages in my Archive.

I purchased AirMail and installed it from the Apple store. I was able to add my email account, it then opened and then immediately crashed. I have removed it and reinstalled it with no luck. It still crashes whenever I open it. Any thoughts?

For the sake of those who are still waiting on a fix for Mac Mail in Mavericks, can we keep conversations regarding AirMail on a separate thread? Apple will be less inclined to help this thread if we continue seeking support for 3rd party applications.

Believe me I want to use Mac Mail in Mavericks, however I need to start getting my mail and obviously Apple hasn’t come up with the solution. I understand your point and won't ask about third party software.

I agree these are certainly "desperate times"...

Your point is correct about new threads being for new topic but many users are despirate to find a solution.

Your theory that Apple will slow down bug/fix development because we are talking about a program that is $1.99 is the silliest thing I'll read on the intertubes this month!

Mac mail was "free." Apple may fell less inclined to put in the effort than Airmail do for their $1.99

Just joking. Reputation should spur them onto releasing Mail patch soonest.

I am fortunate in that I have access to Outlook 2011. This is obviously an expensive piece of software if purchased specifically.

I have been forced to switch because of a number of problems I've encountered with Mail for Maverick whilst connecting to an Exchange Server. These are problems that I've never previously had (Moutain Lion, Lion, Snow Leopard or Leopard).

I've been using Outlook 2011 for a few days now. Whilst it works, I would switch back to Mail in a heartbeat, if its problems were resolved. Despite being free, compared to the horrendous price of Outlook, I consider(ed) it a superior product.

I hope that this provides some incentive for the Mail developers to address this problem before I get too comfortable with Outlook!

To "quitsayingmetoo"... Nobody said Airmail was better than Mail just that it works nicely with Exchange. Airmail doesnt have 5 years of development that Mail has but I it looks like it will get there quickly. For a minimal investment it may help a lot of people. I find the best way to get action is to "quit_griping" and vote with your feet. The risk of losing users, who may never come back, helps focus the business mind :-)

According AppleInsider: 'Apple on Tuesday seeded the latest OS X 10.9.1 beta build to developers, bringing minor changes to the upcoming maintenance update as it inches closer to public release.'

But in the release notes there is NO mention of Exchange, only additional resolved Gmail issues.

And according to an Apple support engineer I recently spoke to (who specializes in corporate security): there is no internal awareness (or mention among those in the corporate space that he speaks with) regarding an Exchange issue. He suggested that we log in this (new) issue as developers as a prelude to proving log files and such.

And that I shouldn't take seriously everything I read in this forum. Which maybe I wouldn't if there weren't 173 posts all pretty much describing the very same experience that we are having!

*** is going on?

That's what I'm talking about. They insist that our problem is on the exchange side because the mac mail log files do not show anything indicative of an issue on their side. Yet we can all attest that our mail worked flawlessly when we had Mountain lion. The only change and I mean only change on our side has been the upgrade to Mavericks.

Coincidentally I was working with a level two engineer at Microsoft regarding exchange 2013 for a client yesterday. I explained the situation regarding mavericks Mac mail and exchange. I told him that Apple has been telling me that it's an exchange issue and that the burden lies on Microsoft to fix the problem. He stated that Apple is aware of the specifications to integrate with Microsoft exchange. They obviously have no problems with mail on their iOS platforms. Yeah they have issues with their OS X Mavericks Mac mail. Pretty obvious to this engineer where the problem lies. Speaking of lies we should all send letters to higher-ups at Apple to get some attention. Losing a few hundred Mac users will not hurt them but maybe we can raise enough awareness that they will reach out to us to figure out what's going on.

Randy

FYI, although this seems by far the largest forum on the subject, if you seach: 'Mavericks Mail Exchange' there are literally dozens of separate forums on the subject here: in aggregate comprising close to the same number of views and more answers compared with this forum. I tallied > 40,000 views and > 400 answers on the subject after visiting the first two dozen, including this forum. This does not include calendar and other related Exchange issues.

Thanks all. This is quite maddening. Mavericks Mail was so bad for me that I decided to switch to Outlook 2011, which is free from my Exchange provider. I wanted to share two specific problem areas.

1. I had no trouble with the basic setup/synching. Yet I could not move to Outlook the archived emails I store locally. Mail's mbox format has changed in a way that makes it unreadable by Outlook. I have seen lots of comments about this, and refrences to third party solutions, but none worked for me. Almost everywhere I look, FAQs do not recognize that exportingin mbox will no longer work as it once did.

2. My "workaround" was to put these locally stored emails (which are organized into folders) back onto the Exchange server, in the hopes I could synch in Oultook and then move off the server and store locally within Outlook. Even though I bought lots of additional storage on the Exchange server and moved a few file folders at a time, I found that some files were dropped and some subfolders never synched. I do not think it makes sense of me to do this one email at a time as I would have to keep track of thousands and confirm every one moved.

I am losing my hair as it is, and this is causing much more pain than it should. Apple does not support Outlook so they point me to MS. MS points to Exchange. Exchange points to Apple and MS. A circular firing squad.

Anyone have a suggestion?

thx

Alan in DC