Exchange servers and Mavericks Mail

I am just completely flabbergasted at Apple's response and lack of urgency on this issue. This thread has over 22,000 views....I don't think it's just a small handful of users. I went through this problem in detail with two support people and one of them was a mail specialists. How could they ignore all the feedback on this thread and the direct feedback from their users via phone calls? Amazing.....truly disappointed.

What's really frustraing is the lack of consistency--there must be at least a half dozen solutions on this thread, all of which work for some people but none of which work for all....

I don't believe any of the supposed fixes work permanently. If you have a large volume of mail on the exchange server I contend you will have issues eventually.

I guess it depends on what you mean by "large"...I have several thousand messages on the server, and one of the fixes has worked for me for several weeks now...

Which solution worked for you?

Thanks,

Mark

I have at least 30,000

Messages.

I have 27000+ messages in my inbox.

In an effort to get this working over EWS I deleted the entire account and purged the system of any reference to it. I then readded the mail account. 512 messages were added to the inbox imediately. It then took about 4 weeks for the message count to get up to 27000. However even now email comes in sporadically - sometimes taking hours to appear. My IMAP connection to the same mailbox via Mail operates normally.

Knmlee, I tried virtually all the solutions discussed on the board, including deleting and rebuilding my exchange account multiple times...at first, Outlook worked while Mail didn't, but that went south pretty soon, too...after that I tried AirMail...worked for about a week, then it would no longer automatically get email from the server--had to restart the program to get mail. At the same time, kernal_task was swelling to nearly 5 gigs, causing me to have to restart the machine several times a day due to no operating memory, even when no programs were running.

I finally deleted my exchange account, then deleted accounts.plist, then re-added the exchange account.....once I did that, the memory problems I was having went away and my emails downloaded just fine...

randyKates, I have roughly a third of the messages you have, so that could certainly be a factor...

Thanks GCWaters. I'll give that a try. Did you delete the accounts.pllist in Mail > V2 > MailData folder?

I have about 10,000 messages currently.

Mark

Yep, the one in ~/Library/Mail/V2/MailData/Accounts.plist It was considerably larger than it should have been....

I have heard that this build of Mavericks (10.91) Mail (7.1) is still broken with respect to sendmail via an Exchange server. While mail is noticibly faster, any message containing a file attachment > 60K simply refuses to be sent via Exchange sendmail. Curiously, the outgoing mail appears in the "On my Mac" subfolder of the Outbox even though it is being sent via an Exchange server. After a period of "sending message: Adding Messages" the system times out and indicates that the Exchange sendmail server cannot send the mail.

acarruthers wrote:

I have heard that this build of Mavericks (10.91) Mail (7.1) is still broken with respect to sendmail via an Exchange server. While mail is noticibly faster, any message containing a file attachment > 60K simply refuses to be sent via Exchange sendmail. Curiously, the outgoing mail appears in the "On my Mac" subfolder of the Outbox even though it is being sent via an Exchange server. After a period of "sending message: Adding Messages" the system times out and indicates that the Exchange sendmail server cannot send the mail.

I started noticing a similar thing to you. Anything with an attachment takes several tries to send.

I also had to disable my iCloud email on my work machine- mail INSISTED on ALWAYS sending from the iCloud account, rather than the account the message was from or the one set as the default in preferences.

as an addendum- it isn't just attachments. If the email size is greater than 60k (or so) PERIOD, it doesn't seem to send.

arrj wrote:

Is anyone else getting this in their Console error log?

I haven't had the time or energy to raise a case with Apple on this, so if people could check and add to any open cases, perhaps it might get them moving.

29/11/2013 5:16:21.638 pm Mail[920]: *** Assertion failure in -[MFEWSSyncFolderItemsResponseMessageOperation handleResponseMessage:withObject:], /SourceCache/Mail/Mail-1822/FrameworkTargets/MailFramework/EWS/MFEWSResponseOpe ration.m:573

Received error response that shouldn't apply to Mail: The request timed out. on EWS response <MFEWSSyncFolderItemsResponseMessageOperation: 0x6100002f1480> (EXECUTING)

...

Now that you mention it - YES.

This is absolutely ridiculous!

Being a macuser since the eighties I have never experinced anything computer related so frustrating as this.

Bought three new Mcbook and Airs to the office, Mavericks hangs mail and crashes them / locks the computers up.

The Exchange mail we have used with our macs for years just doesnt work no more.

GUYS THIS IS MY LIVING!

I´ve just bought the most expensive useless thing ever. I cant use my new 13´Air at work, I´ve spent hours to test all suggestions that is presented here, and after one night of reloading all mails it just screws up again. And again. And again...

The oldest threads here is several months old, and nothing seems to happen?