Exchange servers and Mavericks Mail

Absolutely agree, business is suffering badly.

Except,

Oldest thread is Oct 23 when Mavericks hit the business world in the face.

A very weird thing happened today. My Mail.app, just like for everyone else, stopped retreiveing Exchange emails since the day of Maverick update, i.e. I don't have any mails newer than October 25. All my attempts at suggestions on this thread didn't work, rebuilding, deleting and recreating the account etc. However, today I opened the Mail.app, and was surprised to watch how it fetched a few newer emails, up to November 11. But then it stopped fetching anything newer, and is idle now again...

no it did not fix my exchange issues. painfully slow retreival of mail - i am reduced to reading my mail on my iphone since it doesn't show up on my desktop. On Mavericks, using mail to (try) to read exchange server mail. A restart of the computer often forces Mail to update. otherwise the pace is glacial.

same here! it's very tempermental - works for a bit, then needs a computer restart to revive the cold dead body of Mail.

I have same same same issue and it's killing me. Please Apple, I need a robust email program on Mavericks.

I have a clean install of mavericks. Now at 10.9.1, Mail 7.1 (1827)

2 exchange accounts

1 iCloud (originally @mac.com accounts)

1 GMail Account

I hear the new mail chime on my iPhone because Exchange has been flawless there since Day 1

New mail shows up in my inbox for exchange accounts after I click the Get Mail button. Changing the fetch interval from auto,1 min,5 min doesn't seem to alleviate the need of me having to go in and get my mail

Other notes - I move all my mail to icloud for archive purposes and my aim for a zero unread inbox. I'm sure all of our setups are unique but I'm just sharing my experience here so we can all command the knowledge of what's going on.

Also, my exchange accounts are hosted on office365 with microsoft themselves so I doubt they're having Exchange configuration issues but we'll see who ends up taking the wrap for this one.

I have an odd issue with my OSX Mavericks Mail and Exchange setup. Everything is (mostly) working. However, every so often I send a message and it does not go out. Then about 3-4 minutes later I receive a prompt from mail that the message was unable to be sent using the Exchange server. I then offers me a list of SMTP servers to choose from with the Exchange server highlighted. I then select Try with selected server (which was the original server that I was sending through) and it works fine. This seems to happen more with emails with attachments - perhaps timeout issue?

Happens to me now too. I wish I had a solution. Random requests to sync, get mail, or delete and reinstall account all are unreliable approaches. Makes me hope the answer comes soon.

Spent a long time troubleshooting this issue with being unable to get Mail.app on Mavericks to sync an Exchange 2010 mailbox, I had tried a lot of steps in this thread already including removing the V2 folder from /Library/Mail and recreating accounts and such like but nothing worked.

What fixed it for me:

Open Mail.app>Preferences>Accounts

Highlight your Exchange account. Under the Account Information tab untick "Use Autodiscover Service"

Internal server address: use your OWA FQDN address such as mail.companyname.com

External server address: leave this blank

Click Advanced tab. Under the "External Server Path" - untick "Use SSL" so the external port defaults to 80

Leave the external and internal EWS paths as default on /EWS/Exchange.asmx

Click the General button at the top, and save changes

Do Mailbox>Get New Email

At that point all mail was sync'd at expected speed including subfolders etc

Hope that helps others.

Cheers

I see sent mail bounce from the exchange server as well, but managed to fix it by making sure the attachment contains only standard characters in the filename. Nonstandard characters in the filename might make it bounce from the exchange server.

Also removing nonstandrard characters (apostrophes, non-english characters, etc) from the "computer name" in System Preferences/Sharing may help.

I will also add, the post a little bit ago about having subfolders under the inbox seems to have helped me quite a bit. I used OWA to move all the subfolders under the Inbox to root of the mailbox, it still gets stuck sometimes but nowhere near as often...

Hope this is of value to most of you. I have been working with Apple tech's on this issue since day 1. After not getting anywhere I decided to write to Tim Cook and on Friday I received a call from a high ranking tech at apple who will be working with me to gather information. More specifically I am creating a test account for them on my exchange server and will be populating it with my soon to be exported PST file. This should provide them the informaion that they need. And to respond to the previous email about manually setting the Outlook Anywhere/AutoDiscover settings I used that approach early on and it did work for a few days but eventually the issue came back for me. I do believe the issue is related to Outlook Anywhere/AutoDiscover but I also believe there is one other issue that has to do with Mailbox Synch.

Randy

Bravo. Hope you get some good results.

While you are "in" you might want to ask why it is not possible to export Mavericks Mail stored locally on a Mac to anywhere else (e.g., to Outlook 2011) because Apple changed the properties of the exported mbox file so it is no longer readable. Why break things that are working fine.....

thx

Alan

I guess this means we shouldn't expect the next update (10.9.1) to have it fixed? Is it possible to learnt this from the tech guy?

I will ask that question AFTER we get this resolved.

Randy