Previous 1 13 14 15 16 17 Next 718 Replies Latest reply: Dec 17, 2015 2:39 PM by Somerled ri Innse Gall Go to original post Branched to a new discussion.
  • randyKates Level 1 Level 1

    I will ask that question AFTER we get this resolved.


  • arsdc Level 1 Level 1

    Of course!

  • peter_watt Level 3 Level 3

    randyKates wrote:


    Hope this is of value to most of you.  I have been working with Apple tech's on this issue since day 1.   After not getting anywhere I decided to write to Tim Cook and on Friday I received a call from a high ranking tech at apple who will be working with me to gather information.  More specifically I am creating a test account for them on my exchange server and will be populating it with my soon to be exported PST file.  This should provide them the informaion that they need.  And to respond to the previous email about manually setting the Outlook Anywhere/AutoDiscover settings I used that approach early on and it did work for a few days but eventually the issue came back for me. I do believe the issue is related to Outlook Anywhere/AutoDiscover but I also believe there is one other issue that has to do with Mailbox Synch.



    Way to go, Randy, Let's hope you are one of many and they really were working on it before, but at least they are aware of it now.  They can put out a patch any time - they did it with Gmail.

  • pnoble Level 1 Level 1



    We tried your approach and it seems to work better for us so far. No fully but


    Meanwhile, yesterday I finally launched Outlook, out of a desire for a workable short term solution (I much prefer Mail). It then announced an Office database error and this seems to have caused a problem with Mail synchronization with Exchange - a first ever such experience. Both are slowly re synchronizing.




    Amazing to me that with 210 replies and nearly 26,000 views of this discussion and at least equal numbers in aggregate among the literally dozens of other discussions concerning the same issue on this forum, that Apple still seems surprised or at leasts feigns surprise that there is an issue.



  • RhythmGuru Level 1 Level 1

    This is the exact same issue I'm having, and it happens randomly.  Does anyone know if the beta 10.9.1 and Mail 7.1 will resolve this issue?  Hopefully someone is running it.  If it has not, I'm going to keep searching for a solution.

    TheTransplant wrote:


    I have an odd issue with my OSX Mavericks Mail and Exchange setup.  Everything is (mostly) working.  However, every so often I send a message and it does not go out.  Then about 3-4 minutes later I receive a prompt from mail that the message was unable to be sent using the Exchange server.  I then offers me a list of SMTP servers to choose from with the Exchange server highlighted.  I then select Try with selected server (which was the original server that I was sending through) and it works fine.  This seems to happen more with emails with attachments - perhaps timeout issue?

  • tiwar Level 1 Level 1

    Big thx man! It seems that your solution solved my problem!

  • scidoc666 Level 1 Level 1

    Sadly I have switched over to Outlook 2011. Not happy about it but do need to get email in a timely manner. I hope this gets sorted out.

  • Grumbler Extraordinaire Level 1 Level 1



    About a month ago, after upgrading to Mavericks and experiencing the exact same problems described here I logged a bug about the problem (15473462) hoping that more bug reports would raise the visibility of the problem. However after providing logs and diagnostic information I did not get any updates until a couple of days ago when my bug was closed as duplicate of "15577831 (Open)". It seems all I can do at this point is see if the other issue is still open or not, so in the same situation as you.

  • peter_watt Level 3 Level 3

    Where can we follow progress on that bug report?

  • chichibabin Level 1 Level 1

    Same problem here. Exchange account does not check for emails as scheduled and manual fetching also has no effect. Restarting mail will fetch messages...

  • creativelee Level 1 Level 1

    Today they released an update for Mail. Before I installed Maverick, I was using Mail Mac version 7.0. That version was problem free. However, when I installed Maverick on the day it was launched (October 2013). I was experiencing numerous of problems with Mail with all my exchange emails. My Mail version after Mavericks update became 10.9.


    People stated how they had issues with Gmail for syncing/receiving/sending emails. But I was experiencing the same issue for my exchange emails.


    After today's update, strangely enought, my mail version from 10.9 and now became 7.0.


    Mail Version (before update):



    Mail Version (after update):



    Not sure why if I am the only one experiencing the versions dropping after todays update. Let's hope this is the fix. Is anyone else experiencing the version change after today's update? If so, how are your exchange emails working?



  • Per Wising Level 1 Level 1

    I did not get any update today (at least no such thing is listed in the AppStore Recent Updates list). My current version of is 7 (1822).

  • cameronproaudio Level 1 Level 1

    That update is from a while back. They must have just gotten around to applying it. It certainly didn't improve my Exchange issues. In fact they've gotten so bad that I've finally given up and am running Outlook from Office 2011 just for my Exchange account. It's maddening and really an embarrasement for Apple in my opinion that they still haven't gotten it right for the desktop after all these years. It works fine on iOS. Maybe they should get get some of the software guys from that team to step in anf figure out what the heck is going on.

  • chichibabin Level 1 Level 1

    I'm switching to Outlook.

  • arsdc Level 1 Level 1

    I switched to Outlook.

    Just beware that you will have difficulty moving any emails that you had stored on  your computer using Mail. Mavericks altered the file attributes such that Outlook cannot read them. I am still trying to find a solution...


Previous 1 13 14 15 16 17 Next