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Exchange servers and Mavericks Mail

It loads it when you open the Mail app, but then no new messages will appear in the Exchange inbox while app is open - fetch new mail and the Activity Window show "Synchronizing Inbox" and jsut sits there and waits.. Close the app and reopen - New Mail appears. Another bug?

Mac mini (Mid 2011), OS X Mavericks (10.9)

Posted on Oct 23, 2013 7:42 AM

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742 replies

Oct 24, 2013 4:35 PM in response to Max Carnage

Max - note that the original poster is describing an issue where he only receives mail after quiting and reopening the app.


I'm assuming with manually telling mail to look for new messages you mean that you have to click on 'get mail'.?


If so from the OP's description this doesn't seem to work for them. Clicking 'get mail' doesn't work for me either.


Btw, reopening mail only works half the time for me so who knows it probably all connected.

Oct 25, 2013 4:15 AM in response to MajikNET

Unfortunately the ~/Library/Mail/V2/MailData/Accounts.plist check did not worked for me.

There where no strange or enormous duplicate lines or big file size.


But in Mail (under the new Internet Account preference pane) I deleted the Echange account.

In the normal Account preferences I added the Exchange account.

It took a while to check the server, rebuild and download the mail but now it works like a charm!

I hope it will stay so.

Oct 26, 2013 8:33 AM in response to MarkElliott1010

Now I just found something different... When did "Internet Accounts" show up in the System Preferences? Is this a Mavericks change? There were 2 TWO Exchange accounts under Internet Accounts, both logging into my one Exchange account - one for mail and one for calendars.. I deleted one of them, and activated the other to collect all my stuff (notes calendar etc.) and NOW everything seems to be working..

Oct 26, 2013 4:52 PM in response to MarkElliott1010

Add me to the list of those having issues with Mavericks Mail and Exchange. A few things I've noticed:


New Exchange mail is not showing up regularly in my Inbox at home. It can take several hours before it appears. My last message in my inbox was almost a day ago now. However, Exchange folders other than my Inbox seem to update in "real time". I have my work Mac (10.8) running Outlook 24/7 and processing spam - and those messages in my Junk and Deleted folder appear at home immediately. Likewise, if I log into OWA web mail and move an item from my Inbox to another folder, it shows up right away in Mail (in the appropriate folder). So the Inbox is broken, but other folders seem to work as expected.


On a manual check, the message in the Activity window stalls on 'Fetching new mail/Synchronizing "Inbox - " '. The progress bar is stuck at the beginning. After a few minutes, this message disappears and rapidly shows the synchronizing with my other folders, which as I say, seems to behave normally.


I've also noticed the Activity stall on 'Fetching new mail/[Inbox] Requesting latest information' on an automatic fetch.


I seem to be able to send fine though the Exchange server (including attachments), though the Sent folder is not updating consistently.


Changing "Check for new messages" from Automatic to a fixed time has no effect. Turning on "Use Autodiscover service" doesn't help. Relaunching Mail does nothing. I haven't deleted and readded my Exchange account as this can take hours to resync my 20k emails (asuming it will!)...

Exchange servers and Mavericks Mail

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