Exchange servers and Mavericks Mail

These are my exact issues.

Have you filed a bug report with apple or talked to them?

(You can do so here: https://idmsa.apple.com/IDMSWebAuth/login.html?appIdKey=77e2a60d4bdfa6b7311c854a 56505800be3c24e3a27a670098ff61b69fc5214b&sslEnabled=true&rv=3)

The more bugs get filed the faster they'll get their attention on it.

I spoke to apple support last Wednesday and spent hours on the phone with no resolution...finally got this response on Sunday from the supervisor tech.

"Sorry for the last response, I have entered a ticket to our engineers regarding your issue with mail,you may feel free to email myself back or at the event I am unavailable, you can contact Apple with the contact info below. Again sorry for the latency of my response"

So nothing...really. Looks like we're all in the same boat, so at least there's that. Maybe we should sing a song?

Same problem here on my 3 macs, i have to do mail on my iPad or in a windows VM...

Bug report made

Same here. Can't work with my Exchange Account. Mail in general is pretty messed up since the update.

I'm having the same problems with my Mail Inbox and my work's Exchange 2007 server. Strangely, this is only affecting my Inbox. I've got rules set in Exchange to deliver mail to different folders and anything that comes into those folders syncs almost immediately but anything that should appear in my Inbox can take up to an hour to get there.

My Inbox is very large - nearly 94,000 messages - and these other folders are much, much smaller, but it all worked fine before I upgraded to Mavericks...

I too am having the same issue.

Spent the last 3 days doing everything I knew: zapping, new profile, deleting account, deleting indexes, deleting the actual data in V2, tried on another MPB with 10.9 and same issue, tried on Mac Mini running 10.8.5 and works fine, etc.

It seems to also effect MS Outlook 2011 in a similar fashion.

I am not able to load emails into my Inbox for anything after Oct 20, 2013. Very odd. I even went to OWA and started deleting emails as I thought there might be a corrupt email on the server.

Just submitted a bug report. Hopefully will fix soon.

Ok. I give up. Annually I take all of the previous year's email and move it to a local folder on my Mac to keep my Exchange inbox size in check, as I'm an email hoarder and keep all email and keep it in my Inbox (not folders). Gotta love fast email search. In a typical year I get 25,000 to 30,000 emails and my mailbox size is ~7GB. Based on Andy R 104's comment I decided to move my 2013 email into a local folder/mailbox early and only left October's email in my Exchange Inbox, reducing my Exchange Inbox to ~400MB and 2,500 emails.

This experiment proved to be useless. Sending a small text only email from an outside account arrived on my iPhone in seconds but took 16 minutes to make it to my Exchange Inbox.

Is anyone at Apple listening?

-jason

I to have the very same issues! My account is an Exchange 2010 account at a major east coast university, I installed Mavericks on Thursday of release week, did an upgrade from Mountain Lion, soon discovered that mail was not arriving in my Inbox in a timely fashion. I first tried removing my account, readding, etc, no change. I was convinced it was due to the upgrade, so I made a bootable USB flash drive installer with Mavericks on it, did a clean install on a different hard drive. When the system was up and running, I added my Exchange account, after all messages were loaded I started sending test messages to myself. On my PC with Outlook up and running and my iPhone sitting next to me, I heard the notifications immediately that new mail had arrived, my Apple mail client took over 10-15 minutes to start receiving email. I tried changing settings from Automatic, 1 minute, 5 minute, none seemed to work over an extended period of time.

So, this is a real problem, not an isolated issue, the only reason I'm posting here is to add to the call for Apple to please fix this issue ASAP.

I'm going to use my Time Machine backups to revert to Mountain Lion until this issue is resolved.

In my case, removing and re-adding the accounts via the system preferences -> Internet Accounts setting didn't help. However, I was able to solve the problem by first removing the account, then removing manually the folders inside ~//Library/Mail/V2 and also removing the accounts from the ~/Library/Mail/V2/MailData/Accounts.plist file (the lines within (and including) the <dict>..</dict> tags). I also removed the AvailableFeeds* files. So I am not sure, what exactly solved it, but it seems to be a caching issue.

I have this same problem. Deleting the original cache does not seem to have helped. My inbox has 26000 emails and is 4GB in size. Deleting the cache now means it is empty and it does not seem to have resynced back with the old emails. Accessing my account as IMAP rather than EWS seems to work but this service is being switched off in the near future so this is not a solution. Outlook works but it crashes for me. Still waiting for a solution...

Mac Mail and Outlook were both useless for me...I downloaded AirMail from the AppStore, and have had no problems with it accessing my Exchange account....I still have random times when kernal_task swells to nearly 5 gigs, but that seems to be unrelated...

Add me to the list of users who have experienced this exact stuff. I have even gone so far as to create a new profile on my Mac (2013 Mac Air), and only run Mail, adding my Exchange account and letting it "catch up" and sync everything. About 2 days later (my inbox is about 8GB's), it has caught up - but there's still a delay of sometimes a few hours, or more before my emails get caught up. I'm hoping a .1 release/update is soon and fixes this - but in the meantime I'm using WebMail of Exchange - no fun

Add another to the list of those having significant issues with Mail, specifically as it pertains to the handling of Exhcange accounts. Messages are delayed coming in by as much as 20 minutes after iPhone and Outlook for Mac (which is working for me) has receieved them. Often messages won't come in at all unless I restart Mail. Also, I use the 'Archive' button in my toolbar and have found that messages supposedly sent to the archive folder are not there. Bottom line...whole thing is very buggy. A shame I have to use Outlook, but no other choice. I've tried every conceivable fix provided by others, but to no avail.

Add another to list. Mail only fetches upon application start. Plus, my history of e-mail stored in the exchange server will not fetch beyond the date that I updated to Mavericks.

Hi, all. This worked for me: Open Mail. Click on the account under "Inbox" that is misbehaving--Google, Yahoo, Exchange, etc. Then click on "Mailbox" on the Mail ribbon. Then click on "Rebuild" on the dropdown. Hope this helps.