Exchange servers and Mavericks Mail

It loads it when you open the Mail app, but then no new messages will appear in the Exchange inbox while app is open - fetch new mail and the Activity Window show "Synchronizing Inbox" and jsut sits there and waits.. Close the app and reopen - New Mail appears. Another bug?

Mac mini (Mid 2011), OS X Mavericks (10.9)

Posted on Oct 23, 2013 7:42 AM

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742 replies

Oct 30, 2013 9:46 AM in response to GCWaters

Add me to the list of users who have experienced this exact stuff. I have even gone so far as to create a new profile on my Mac (2013 Mac Air), and only run Mail, adding my Exchange account and letting it "catch up" and sync everything. About 2 days later (my inbox is about 8GB's), it has caught up - but there's still a delay of sometimes a few hours, or more before my emails get caught up. I'm hoping a .1 release/update is soon and fixes this - but in the meantime I'm using WebMail of Exchange - no fun

Oct 30, 2013 10:28 AM in response to MarkElliott1010

Add another to the list of those having significant issues with Mail, specifically as it pertains to the handling of Exhcange accounts. Messages are delayed coming in by as much as 20 minutes after iPhone and Outlook for Mac (which is working for me) has receieved them. Often messages won't come in at all unless I restart Mail. Also, I use the 'Archive' button in my toolbar and have found that messages supposedly sent to the archive folder are not there. Bottom line...whole thing is very buggy. A shame I have to use Outlook, but no other choice. I've tried every conceivable fix provided by others, but to no avail.

Oct 31, 2013 11:16 AM in response to crossed-wires

I am not only having problems with Exchange folders in Mail not syncing reliably, but worse, none of my Exchange events are updating in Calendar since I installed Mavericks. I then unchecked and rechecked Calendars in the Internet Accounts and now no events exist, so it clearly can't refresh at all. I'm now having to use Outlook on my Windows 7 virtual machine in Parallels 9, and fortunately that's working. It seems that iOS 7.03 is handling the Exchange accounts fine, though.


Any ideas, anyone? I am not enjoying living in Windows 7.


Thanks,

David

Nov 3, 2013 10:40 PM in response to navodar

I had the same situation with Exchange and deleted one of the accounts. Mail seems to be syncing okay now but Calendar is still not great. Events that I create and edit in Calendar sync fine onto my iOS devices and in Outlook (on the web and in Windows 7), but events created and edited in Outlook or the iOS devices are not reliably synced in Calendar. It seems that Calendar is not reliably receiving data from the exchange server, but does send data fine. This was true of Mail but it seems to be better. The iOS devices work fine. Anyone have a solution for this?

Nov 4, 2013 6:47 PM in response to MarkElliott1010

I'm experiencing yet another type of problem...


I have Mavericks Mail with two accounts, one talking to Exchange Server 2010 and another with POP mail for my personal ISP account. Mail delivery from Exchange is slow (as others have reported), and when sending a mail item to Exchange, the Mail app often asks me to "Retry with the selected mail server". It then lets me choose between the Exchange and POP/ISP mail servers. If I select the Exchange server and click retry, the mail item gets sent very quickly.


The retry request doesn't appear to be associated with the size of the mail being sent, nor to how long I've been connected to Exchange, etc. It seems to be random. It's a nuisance, but at least it send each item when I retry as requested.

Nov 4, 2013 8:47 PM in response to MarkElliott1010

We are all wasting our time until Apple comes out with a Fix. I have spoken to Level 2 Email tech's twice now and have rebuilt everything related to mail and the problem would resurface again in a few days. My Exchange is 2012 and it worked flawless with Mountain Lion. It stil works fine with IOS 7 luckily.


At one point It would only receive emails when I closed Mail or took it offline then back online. That doesn't work anymore.


I am no Mac expert but I do own a IT Company that focuses on Microsoft managed services and am very versed in Exchange and this is not an exchange isssue from what I am seeing. At first I thought it was an Autodiscovery issue so I manually created the Internal and External Server paths but that didnt' help either. I have decided to remove my exchange account until Apple releases a fix otherwise I will be more frustrated.


Randy

Nov 5, 2013 11:00 AM in response to MarkElliott1010

I'm beginning to wonder whether the problem lies with the Mac mail app (alone) ... I am now running Mac Mail side by side with Outlook 2011, both with the same Exchange account. Today I noticed that 3 out of the 22 messages in my Inbox that I opened in Mac mail remain unopened in Outlook while on my iPhone and in OWA the mails are open as well. So at the moment only Outlook 2011 is out of sync ... I also notice a difference between working from home and working from the university. However, this difference in behaviour is not consistant.


It is getting weirder and weirder.

Nov 6, 2013 2:10 PM in response to JeanVis

I think it is with the Mail app and it will stay this way until Apple releases an update to it. My Outlook 2011 syncs perfectly so I'm at least still able to work ok.


We had a strange issue like this in the past. Our Exchange CAS servers are behind a pair of F5s and if I edited the hosts file on my MacBook so that the fqdn of the vip would point directly to a CAS server instead of the F5 my mail would come pouring in. I haven't tried that one yet. Will have to gice it a shot. This doesn't feel the same though.

Nov 7, 2013 8:57 PM in response to randyKates

I let it run for a few hours and it has brought in only 600 new messages. At this rate it will take about 2 days for it to download the remaining 20GB of email data. I cannot say if it will even finish since it will take so long


I just realized that NO activity was going on. No new emails were coming in. So i closed Mail and openened it and it startted up again This is ********. This is exhibiting the same issues as before. Maybe not as bad but bad enought that it is not going to work for me

Nov 9, 2013 4:11 AM in response to MarkElliott1010

Just to add another experience to the list....


This is my first experience of Apple after purchasing a Macbook a week ago.


Sometime during the week the Mavericks mail app suddenly stopped viewing the complete list of emails in my Exchange (2008) inbox. All emails after 28th Oct can be viewed.


I have downloaded and installed the Mail update this morning, but same issue. I've tried removing the Exchange account, but same issue. Seems to be related to a date in October.


Any update Apple?

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Exchange servers and Mavericks Mail

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