Setup Stuck At Creating User Account Screen

And it worked beatifully! Thanks R-Sal. 🙂

I just wanted to thank you guys for the solution.

I couldn't create the account for the user I needed so ended up erasing the harddrive and installing Mavericks on the laptop instead!

It's been over a year and this bug still happens on Yosemite...

Device Info:

MB Air

Model A1466 EMC 2632

This is my first experience with an apple computer and walah! Immediately have problems. This is why I ran away from pc. I was told you will never have a problem once you switch to apple. Within 5 minutes of unpacking mine its hung up on this setting up account thing. Now I have to try to figure out what you guys are saying to do to fix this situation. I do not yet know my way around on a mac so all this is greek to me.

I'm pretty sure the problem is the timezone. I've re-installed Yosemite since, fresh install, and had no issues.

If you do get stuck, just turn off, create another account using fake details and log off once on desktop. It will give you the option of signing into the original frozen account and it will complete. Then just delete the fake account.

I set up new Macbooks on a regular basis and I have noticed that with the newest batch of Macbook Pros that have been shipped, this happens to me all the time. It is very consistent and on every initial setup.

ONLY happens on a brand new laptop out of the box. On initial setup, it will always hang on the account creation screen, once that happens, I hard reset the laptop by pressing the power for 10 seconds then turning it back on. Go through the install process again and then create another account, it will now go through. You then need to go back in to your system preferences to take out one of the accounts.

For me its not too bad since I have to setup 2 profiles on each machine but it is a pain in the *** to have to do this every time. No issues on Macbook Airs. but all models of the Macbook Pros does this for me. If I do a wipe on an existing machine and reinstall yosemite, no problems as well.

Very odd bug by Apple

I had the same thing happen to me, but by the time I found this and got back to the computer, it had finished the setup. I looked around and it had sync'd my contacts (the only significant thing I am syncing with the AppleID login. It looks like they are sync'ing up everything you have in your Apple account with no progress bar. So taking a break and letting it churn might work, too.

Just to add another instance of this working – the correct steps that got it to work for me are the following:

- ensure you're not signed into iCloud (Settings > iCloud)

- turn off your automatic timezone (Settings > Date & Time > Time Zone)

then retry the process. let it sit for a minute, verify that it's hanging, then turn off WiFi / disconnect from the internet. The account setup will suddenly complete, after which quit Mail and reconnect to the internet for your mail to load.

Hope this helps!