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Setup Stuck At Creating User Account Screen

I created a Mavericks USB flash drive and booted from it, wiped the hard drive and am doing a fresh install. Everything goes fine until I set up the first user account. Once I click "Continue" it just hangs there.


I've tried this three times now. Second attempt I rebooted and it recovered to that screen, but it made me enter different information because the original acount had been created, but it never got past the "creating..." screen.


The third attempt I reformatted and reinstalled the OS, but still got stuck at that screen.


Any ideas?

MacBook Pro, Mac OS X (10.7)

Posted on Oct 23, 2013 8:17 AM

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Posted on Oct 23, 2013 11:41 AM

I confirm this works. If you get stuck creating the user account, do not login to AppleID and do not select the automatic timezone detection, and it will proceed to the next screen in 2-3 seconds. I am now sitting on the desktop, all good.

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May 31, 2015 6:15 PM in response to groberts1980

I had the same thing happen to me, but by the time I found this and got back to the computer, it had finished the setup. I looked around and it had sync'd my contacts (the only significant thing I am syncing with the AppleID login. It looks like they are sync'ing up everything you have in your Apple account with no progress bar. So taking a break and letting it churn might work, too.

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Nov 16, 2016 2:42 PM in response to groberts1980

Just to add another instance of this working – the correct steps that got it to work for me are the following:


- ensure you're not signed into iCloud (Settings > iCloud)

- turn off your automatic timezone (Settings > Date & Time > Time Zone)


then retry the process. let it sit for a minute, verify that it's hanging, then turn off WiFi / disconnect from the internet. The account setup will suddenly complete, after which quit Mail and reconnect to the internet for your mail to load.


Hope this helps!

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Setup Stuck At Creating User Account Screen

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