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Level 1

55 points

Mavericks & iTunes 11.1.2 with .m4v files "This movie requires QuickTime, which is not supported by this version of iTunes."

After updating to Mavericks today and iTunes 11.1.2, iTunes is required to be run in 64-bit mode. Now my .m4v files will not play in iTunes: "This movie requires QuickTime, which is not supported by this version of iTunes". I remember a while back I had to set iTunes to run in 32-bit to resolve this, so how do we resolve this now without recoding all my files (~500 movies and TV shows)?

iMac, OS X Mountain Lion (10.8.2), 27.1" iMac

Posted on Oct 23, 2013 8:23 PM

18 replies

Jan 31, 2014 5:00 PM in response to ChicagoBubba

One option -- although probably not the most attractive one -- would be to use Handbrake.app to convert the files to MP4

Apr 1, 2014 4:03 AM in response to ChicagoBubba

The only way I've managed to get the video is by going into the itunes folder (after downloading), then Downloads, then whatever the folder is (such as Movies, TV Shows, Podcasts etc), then into the folder of whatever the video is. In there you should see an info.plist. Open that up in text edit and you should see links for going directly to the files location. If it's something not free then you may run into trouble (I'm only guessing) as it would have encrypted links etc. But using a download manager add the link and it should download. That's the only way I've managed to do it.

gianic

Level 1

5 points

May 13, 2014 7:20 AM in response to johnnyenglish14

My podcast won't open. Quicktime/iTunes error message.

Mavericks & iTunes 11.1.2 with .m4v files "This movie requires QuickTime, which is not supported by this version of iTunes."