back to my mac iCloud server not responding

Perhaps my BTMM issues have a different cause. I do not have Broadband Tuner installed.

But after several hours of working with my remote and local computers BTMM is finally working for me again.

I have no idea what I did that fixed it. But I did the following:

1) On both computers I went into "Users& Groups" and under "Apple ID" I removed the account settings. I then "Set" the Apple ID again.

2) On both computers I signed out of iCloud and after a brief wait I signed back in. I toggled BTMM in the iCloud pane off and then back on after about 20 second wait.

3) For good measures I trashed all of the user preferences that related to screen sharing on my local computer.

4) After doing the above, I rebooted both computers.

Now BTMM works without a hitch just as it did in the past.

I should state that over the past few weeks I have performed some of the same steps above in isolation without any positive effect. I don't know why this worked today but I'm very happy to have BTMM "back".

John,

Can you be more specific about "trashing user preferences relating to screen sharing"? How would I go about that?

Thanks!

E.

Dear John,

WHen I've tried your sudo command line I've got the following message:

WARNING: Improper use of the sudo command could lead to data loss

or the deletion of important system files. Please double-check your

typing when using sudo. Type "man sudo" for more information

The nex info was to type my Admin Password, but it would not let me do it. Am I doing something wrong?

Thanks,

Tomaz

John Vestal1 wrote:

Folks,

Vincent found it. The quick way to fix this is go into the terminal in an administrator account and type:

sudo mv /etc/sysctl.conf /etc/sysctl.conf.bad

Then reboot. That should solve your BTMM issues with the server not responding.

John

Tom,

Can you specify "would not let me do it?" After the dire warning, you should be able to type the password of your current admin account (the characters won't show but it is working) and then hit enter to proceed.

John

John,

It was as if the keyboard was frozen. I would type the password and it just would not respond!

Tom

Tom,

Type the password and press enter. That is a security thing. It is working.

John

John,

OK, So I've typed the password+enter and this was the message I've received:

mv: rename /etc/sysctl.conf to /etc/sysctl.conf.bad: No such file or directory

Tomaz-MacBook-Air:~ tomaztacla$

Is this correct?

Tom,

That means the problematic customizations were not set and any BTMM issues

weren't caused by the issue Vincent told us of.

John

John,

Wow! That is very frustrating!!! I was hoping to get it solved this time! 😟

Well I guess just keep on trying!

Thanks, my friend!

For now!

Tom,

Glad to try to help!

John

AnosH,

I doubt that trashing the user preferences for screen sharing ALONE will solve your problem. I know many others have tried this without resolving the issue. But if you want to give it a try it shouldn't cause any harm or damage to your system.

The user preferences are found inside the "Library" folder which is inside your User folder. Unfortunately, Apple has made this folder "invisible" and you probably won't find it if you look for it in your User folder. To access the Library folder, while "Finder" is showing in your main menu hold down the option key and left-click and hold your cursor over the "Go" menu item. In the drop down click on "Library". The Library folder will open. Inside the Library folder you will find the "Preferences" folder. In the Preferences folder you will find 2 or perhaps even 3 entries that relate to screen sharing. In my case they are "com.apple.ScreenSharing.LSSharedFileList.plist" and "com.apple.ScreenSharing.plist". I believe that before I trashed them there was a third preference file associated with ScreenSharing. You can drag these preference files into the trash and "trash" them. These preference files will be rebuilt by the system. It might be useful after you trash the preferences to go to "Sharing" and toggle off "Screen Sharing", wait a few seconds and then turn it back on.

Hope this helps.

John

Earlier I posted that I had managed to get BTMM working again by a series of steps . Well, I must make at least a partial retraction of that statement. Indeed, I did restore the ability to remotely connect from my home computer running MAVERICKS to a remote computer running SNOW LEOPARD using BTMM. After I had upgraded my home computer to Mavericks I had lost that capability which is now restored. However, despite all my efforts I cannot connect with BTMM in the opposite direction– from the Snow Leopard remote machine to my Mavericks home machine. This has nothing to do with router settings or anything of that sort since I CAN remotely connect from the remote Snow Leopard Mac to my secondary home computer which is still running Mac OS 10.8.5 connected to the same network. So something is still broken and Mavericks is the culprit as everyone here has already confirmed. And since Broadband Tuner was never installed on any of these machines that is not a factor for me.

John

This may be a dumb question but how does Broadband Tuner get installed? I have never manually installed such a thing. Does it get installed with something else? It may not even be installed on my machines, I haven't tried the command line fix as of yet.

I have two 27 inch iMacs. One is about 4 years old and has had the OS upgraded a few times and now runs Mavericks. Upon installing Mavericks it immediately broke Back to My Mac which previously ran flawlessly.

This past December I purchased a brand new 27" iMac with the Fusion Drive. I am unable to get this machine to work with Back to My Mac either.

I just want to understand this whole Broadband Tuner thing before making any modifications in the command line lest I cause a problem that I don't have now. Just trying to be cautious.

While it appears to be an apple application (or a third party application that apple made available through their website, I think I remember the later) meant to improve broadband connections, I dont think it is a default on the OS. However, I loaded it many OS ago, and many computers ago, and since I migrate everything in from old computers, some file (s) were still there messing with BTMM.

The program done anything since Lion, so you dont need it anyway.

I say you do the uninstall procedure (follow above directions earlier in this thread to uninstaller), even though you may not think you have it on all or any of your computers, nothing to lose. Or try the Terminal command, but I dont like messing with terminal comands unless last resort (my insecurity). You just might find that that is your problem. worked for me. I never would in a million years figured that out with out the post.

rr

"And since Broadband Tuner was never installed on any of these machines that is not a factor for me."

I say try the uninstall, you have nothing to lose.

roger