Fantom "Flags" in Mail 7.0

After successfully upgrading to Mavericks, the "Flagged" Folder in Mail has the number "10" on its icon, indicating 10 Flagged emails. However, the folder is empty, and I have searched all other Folders and there are no instances of Flagged email.

I have done the trick of selecting all email in the Inbox and setting all messages to "Flagged", then un-flagging them, but this does not clear the "10" on the Flagged folder icon.

Our mail server is Microsoft Exchange in Office 365 (cloud).

Thanks.

Paul

MacBook Air (13-inch Mid 2012), OS X Mavericks (10.9)

Posted on Oct 24, 2013 9:50 AM

22 replies

Apr 2, 2014 1:27 PM in response to Horrorshow

Just running across this problem but thankfully Horrorshow's very nice step-by-step procedures did the trick.

Thanks!

llalundo

Level 1

0 points

May 1, 2014 2:41 PM in response to Horrorshow

@Horrorshow

From me as well: Big thanks.

mcannee

Level 1

4 points

Jun 20, 2014 7:07 PM in response to llalundo

Didn't work for me - did it twice - currently have 20 phantoms - all red - other colours correct. Comforting though to know that others experience - although that is frustrating too.

Jun 27, 2014 11:15 PM in response to Horrorshow

Thanks so much. It worked!

whalely

Level 1

0 points

Jul 29, 2014 5:43 PM in response to mccabep

Try "Rebuild". it was fairly fast and cleaned out the erroneous flags.

Jillen

Level 1

10 points

Aug 6, 2014 2:29 PM in response to Horrorshow

This did not work for me. I have 71 mystery Red flags. I'm going to try "Rebuild"

Jillen

Level 1

10 points

Aug 6, 2014 2:32 PM in response to whalely

Nope, Rebuild didn't work either. I'm open to any and all suggestions.

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Fantom "Flags" in Mail 7.0