osx Mavericks can't save scanned documents with hp scanjet

I have an HP G4050 and had the same issue at first. Eventually I found a newer ICA driver on the HP site, installed that and could then "see" the scanner in the system preferences panel for printers/scanners and find it with Image Capture.

Do you remember the name of the ICA driver or where to find it?

Have to admit that I'm not pleased with HP's lack of support for legacy products but I also wasn't pleased with Canon's lack of support for a previous scanner I have that still functions fine with the right software.

I've tried the free options of continuing to use my HP scanner using the preferences panel or Image Capture but those are both slow, tedious ways to generate single-page scans. Best option I've found is to pay a little for Vuescan which makes my "legacy" hardware work perfectly and forget about hardware upgrades. In the end, this works a bit faster than the limited HP Scan program did and easily produces multi-page PDFs that I need.

I've also found that Ed Hamrick provides quick and personal support for his product, something these larger companies could take note of.

It was here:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4159&lc=en&cc=ca&dlc=en&s w_lang=&product=3236377#N224

Thanks for the info. It did not work for me.

Same issue here. Needed to scan a bunch of tax documents and find out the HP scanning software no longer works! Grrrr... Anyways tried a couple different things and ended up with PDFScanner from the app store.

Image Capture - Simple but no multipage PDFs and it's hard to control.

VueScan - Mostly for images couldn't figure out if it does multi-page PDFs.

PDFScanner - Fairly cheap and does just what I need it to do. Multi-page PDFs.

Won't be buying an HP again.

This works for scanning in / creating pdf documents using Preview. Multipage documents are additional stops described below.

1. Open Preview

2. Select from pull-down menu:

- File

- Import (from the printer/scanner you select)

3. Select Scan button. When scan is completed:

4. Save:

- Select format: pdf

- Select destination

5. Repeat for additional documents.

To combine individual documents into a multipage document:

1. Open the first (destination) document in the series. It will open in Preview.

2. Select View from the Preview pull-down menu and select Thumbnails

3. Click and drag other pdf documents below the initial thumbnail.

4. Lastly - and this is counterintuitive -

- Select File from the Priview pull-down menu

- Select Print

- Click on the bottom left button labelled PDF

- Select Save as PDF

- Select destination

- Click on Save

This is clumsier than the HP scan function for multiple pages, but is an adequate substitute. Note: I was able to scan and get individual documents through System preferences / select scanner / select Scan, etc. but could not make multipage pdf documents.

Let us know if this works or if you find a problem because I forgot a step.

Hi All!

I installed HP scanning software on a very old computer running windoze xp: it works fantastic! IMHO HP build very good products, same for Apple of course but there is no Apple scanner/printer available.

Petro

I have the same problems and found this link accidentally on the hp web site (and couldn't find it again) luckily I had book marked it and it works fine This is the url. Yours may be different but it uses the printers id http://hp8adada.local/#.

I'm not sure if it's a global fix but it's better than nothing

Saving to JPEG2000 worked perfectly and I have a Photosmart D110. You can also just go to file and "Export as PDF" and that will do the same thing. I was hung up on the scanning process and wasn't thinking of converting other formats. Thanks!

By the way! Since today's actualisation for printer drivers my 20 year old HP4P is working again!!! Jabadabadu! I'm very happy, this printer does very good jobs when printing only text documents. So thank you Apple!

Maybe there will be scannerdrivers too in the near future, would be fine.

My scanner HP4370 does neither apear in the preview or in the printer/scanner menue.

The solutution to save data in jpeg2000 is working but not very practically.

Thanks for the info La Plü. I will check for updates...

I am having the exact same proble! How do you combine multiple documents to create one document?

Did you try the solution I posted above (725265)? Both work.

I do this normally i acrobat but yesterdsy I learned to do this in preview. It's quiet nice http://macintoshhowto.com/pdf/how-to-merge-pdf-files-with-preview-in-leopard.htm l