Mouse cursor lags with external monitor

hello,

i have just purchased a dell u2913wm monitor with a native resolution of 2560x1080. when connected to my macbook air (with mountain lion) using a mini displayport cable my cursor starts lagging on both screens. basically, when i move the mouse along a line on my desk the cursor results in a very erratic trajectory. this occurs when using a usb mouse and with the integrated trackpad. if the monitor is turned off or unplugged the mouse is smooth again. .


a similar problem was reported a few years ago but somehow the thread is just archived ( https://discussions.apple.com/thread/1965949?start=0&tstart=0 ).

also, i had trouble with the monitor that osx recognised it as ypbpr, so i had to force it to treat it as rgb device, because otherwise the image was unsharp.


on my macbook (mid 2010) running mavericks the cursor is smooth, so the monitor and the cable are apparently not faulty.

MacBook Air, OS X Mountain Lion (10.8.5)

Posted on Oct 24, 2013 12:23 PM

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Question marked as Top-ranking reply

Posted on Nov 15, 2013 1:18 PM

I have the same config. 2013 11" Air 8G i7 HD5000 iGPU connected to

a Dell U2913WM over displayport since Sep.

The mouse skip every few seconds. and I was lucky enough to discover the same method as

flo.riano (switch between the "displayport 1.2" in the monitor's settings) so I can using my system *_^


I ask apple about the problem but haven't receive any response.


A few things to note:

1.If connect the monitor to my AIR using DVI converter have no problem.


2.I didn't force EDID to use RGB mode b4 I discover the switching trick. So it shouldn't be related

to the RGB mode issue.


3.It work on my machine if it's running bootcamp with Win7. So the Windows driver is ok.

So most probably a problem with the display system/driver in OSX.


4.My colleague's 2012 mac air connect to my monitor(Displayport) just fine.


5.A PC using ATI 7970 connect via display port have no problem too.


6.Although I believe a display driver update should fix the problem. I also notice EIZO release a firmware for

one of their monitor which seems to have the same problem. So it should be fixable with a monitor firmware update as well.

http://www.eizo.com/global/support/compatibility/fw1_01/index.html


7.This problem appear on different model of monitor from different manufactures, So it's not a problem

with paticular manufacture's problem


If anyone from apple is reading this, please put this in the bug list.

THIS IS A REAL BUG/ISSUE and not some isolated compatibility problem.


Goodluck to us~ 😝

208 replies

Mar 1, 2015 5:18 PM in response to roman137

For those using HDMI


I wonder if the HDMI output on the rMBP is causing wireless interference? I have a Logitech MX with a USB receiver that doesn't play nice specifically when I use the USB port next to the HDMI output. If I move it to the other side of the rMBP I get no lag. I notice the airport card (which includes bluetooth receiver) is in this corner of the body as well so that might be the source of issue re BT mice -though I get no real lag with a keyboard


It might be coincidence (I don't know enough about how HDMI works) that lag is worse when the mouse is active on an external monitor, but I wonder if it could be the increased data transfer out of the HDMI port interfering with reception when actively using an external monitor?


Of course, this doesn't explain the thunderbolt phenomenon but I don't have a thunderbolt capable display to test.

Jul 2, 2015 12:48 AM in response to flo.riano

Same problem here as a lot of people are having. iMac using magic mouse connected to external display via Displayport to HDMI adaptor. Everything is fine until I turn off the external display which results in the screen freezing / mouse lagging issue. I've tried the various tips mentioned here but no joy. If I let the iMac switch off the screen itself after a few mins of screen saver and power off the monitor when I return and log in again its fine. This is all well and good if I'm going away for a while but if I'm still using the system and don't want the extra screen on for hours when I'm not using it I have to disconnect and reconnect the Displayport cable when the external screen is off to return things to normal.


Maybe a short cut to switch off the main screen via a keystroke might be a work around for when powering off the external monitor but its far from ideal.


I'm using Yosemite 10.10.4


Fintan


/Edit - Right as a workaround for this issue I found pressing CMD-SHIFT-EJECT will turn off screen without powering off Mac, then switch off your external display and then hit space and you are back in action - but again seriously? having to do this is crazy.

Jun 28, 2016 1:06 AM in response to flo.riano

I always use usb port on the opposite side of HDMI port and still have this issue from Mavericks. I have this issue with bluetooth mice, wireless mice, and also wired mice. I'm struggling with this issue since the moment I bought a monitor for my macbook. I have reported this issue several time, no response received. And also have no fix for it in these years. I'm really tired of these issues


PS. macbook 13 Retina (mid 2014)

Aug 17, 2016 11:25 AM in response to flo.riano

Hi guys,


I'm having the same issue as most of you. Searching about it I got in this thread.

I have a MacBook Pro (Retina, 15-inch, Mid 2014) with GeForce GT 750M 2048 and a Samsung LU28E590 4K monitor. I tried a lot of solutions described here. If I work with the mac screen opened the issue goes away (I would prefer to work just with the monitor). My issue is with magic mouse one. I tried with a logitech and it happens too. I have a magic trackpad and it works fine.


I was wondering if with magic mouse 2 the problem goes away.


Anyone got a definitely solution?

Nov 3, 2016 2:30 PM in response to flo.riano

I've also got this same problem in my new Macbook Pro 15'' 2015 model. I'm using an LG Full HD 24'' monitor. Yesterday when I first connected the monitor it happened for a while and then it seemed to have gone away. Now it seems to be doing the same again. I think if I plug and unplug the monitor it will sometimes go away and other times it will happen. I'm not sure if there's any actual pattern to it.

Feb 4, 2018 1:16 AM in response to flo.riano

Same problem with an 26“ Ijyama monitor connected via HDMI to a 2014 15“ Retina MacBook Pro with Intel HD Graphics. Sometimes this setup works for several hours until the cursor suddenly starts freezing and jumping on external mouse and integrated trackpad. Additionally, the external screen turns black for a couple of seconds repeatedly. Unplugging the monitor solves this issue immediately, but plugging it back in will result in the MBP not recognizing the monitor anymore. A reboot does not help, and Windows via BootCamp does not recognize the display either. Same issue with other HDMI cables and other monitors. Only thing that helps is waiting til next day and waking the MBP while the monitor is plugged in. Then the setup will most likely work for 3-5 hours.

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Mouse cursor lags with external monitor

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