Mouse cursor lags with external monitor

hello,

i have just purchased a dell u2913wm monitor with a native resolution of 2560x1080. when connected to my macbook air (with mountain lion) using a mini displayport cable my cursor starts lagging on both screens. basically, when i move the mouse along a line on my desk the cursor results in a very erratic trajectory. this occurs when using a usb mouse and with the integrated trackpad. if the monitor is turned off or unplugged the mouse is smooth again. .


a similar problem was reported a few years ago but somehow the thread is just archived ( https://discussions.apple.com/thread/1965949?start=0&tstart=0 ).

also, i had trouble with the monitor that osx recognised it as ypbpr, so i had to force it to treat it as rgb device, because otherwise the image was unsharp.


on my macbook (mid 2010) running mavericks the cursor is smooth, so the monitor and the cable are apparently not faulty.

MacBook Air, OS X Mountain Lion (10.8.5)

Posted on Oct 24, 2013 12:23 PM

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Question marked as Top-ranking reply

Posted on Nov 15, 2013 1:18 PM

I have the same config. 2013 11" Air 8G i7 HD5000 iGPU connected to

a Dell U2913WM over displayport since Sep.

The mouse skip every few seconds. and I was lucky enough to discover the same method as

flo.riano (switch between the "displayport 1.2" in the monitor's settings) so I can using my system *_^


I ask apple about the problem but haven't receive any response.


A few things to note:

1.If connect the monitor to my AIR using DVI converter have no problem.


2.I didn't force EDID to use RGB mode b4 I discover the switching trick. So it shouldn't be related

to the RGB mode issue.


3.It work on my machine if it's running bootcamp with Win7. So the Windows driver is ok.

So most probably a problem with the display system/driver in OSX.


4.My colleague's 2012 mac air connect to my monitor(Displayport) just fine.


5.A PC using ATI 7970 connect via display port have no problem too.


6.Although I believe a display driver update should fix the problem. I also notice EIZO release a firmware for

one of their monitor which seems to have the same problem. So it should be fixable with a monitor firmware update as well.

http://www.eizo.com/global/support/compatibility/fw1_01/index.html


7.This problem appear on different model of monitor from different manufactures, So it's not a problem

with paticular manufacture's problem


If anyone from apple is reading this, please put this in the bug list.

THIS IS A REAL BUG/ISSUE and not some isolated compatibility problem.


Goodluck to us~ 😝

208 replies

Aug 17, 2017 6:45 AM in response to csfulham

I get the mouse lag no matter the mouse used, be it a usb mouse, or the touchpad of the laptop (Macbook Pro 2016 with touchbar). It can be seen clearly by dragging the mouse on the external monitor and then dragging the mouse on the laptop screen (the mouse cursor moves in a much sharper way on the laptop screen).


This is on a Macbook 13,2, on mac OS 10.12.6, with a Dell P2415Q and HDMI cables (either a direct HDMI to USB-C cable or with an adapter for USB-C to HDMI and a straight HDMI-HDMI cable). Laptop has only USB-C ports, so I don't see how trying a different cable would help.


Reported this bug with a link to this thread to apple, they probably won't do anything about it.

Sep 11, 2017 2:28 AM in response to alxdw

Yeah... amazing. I do bought think for 2300 EUR and mouse chopping quite a lot, where on ALL another system no problems as far. It's awesome, that there is such easy solution... wait a minute... the new MBP don't have any port on second side... it's even do not have nothing that 2 USB-C like (whatever Apple call it) ports...


I'm quite angry...

Feb 4, 2018 1:16 AM in response to flo.riano

Same problem with an 26“ Ijyama monitor connected via HDMI to a 2014 15“ Retina MacBook Pro with Intel HD Graphics. Sometimes this setup works for several hours until the cursor suddenly starts freezing and jumping on external mouse and integrated trackpad. Additionally, the external screen turns black for a couple of seconds repeatedly. Unplugging the monitor solves this issue immediately, but plugging it back in will result in the MBP not recognizing the monitor anymore. A reboot does not help, and Windows via BootCamp does not recognize the display either. Same issue with other HDMI cables and other monitors. Only thing that helps is waiting til next day and waking the MBP while the monitor is plugged in. Then the setup will most likely work for 3-5 hours.

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Mouse cursor lags with external monitor

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