Mouse cursor lags with external monitor

hello,

i have just purchased a dell u2913wm monitor with a native resolution of 2560x1080. when connected to my macbook air (with mountain lion) using a mini displayport cable my cursor starts lagging on both screens. basically, when i move the mouse along a line on my desk the cursor results in a very erratic trajectory. this occurs when using a usb mouse and with the integrated trackpad. if the monitor is turned off or unplugged the mouse is smooth again. .


a similar problem was reported a few years ago but somehow the thread is just archived ( https://discussions.apple.com/thread/1965949?start=0&tstart=0 ).

also, i had trouble with the monitor that osx recognised it as ypbpr, so i had to force it to treat it as rgb device, because otherwise the image was unsharp.


on my macbook (mid 2010) running mavericks the cursor is smooth, so the monitor and the cable are apparently not faulty.

MacBook Air, OS X Mountain Lion (10.8.5)

Posted on Oct 24, 2013 12:23 PM

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Question marked as Top-ranking reply

Posted on Nov 15, 2013 1:18 PM

I have the same config. 2013 11" Air 8G i7 HD5000 iGPU connected to

a Dell U2913WM over displayport since Sep.

The mouse skip every few seconds. and I was lucky enough to discover the same method as

flo.riano (switch between the "displayport 1.2" in the monitor's settings) so I can using my system *_^


I ask apple about the problem but haven't receive any response.


A few things to note:

1.If connect the monitor to my AIR using DVI converter have no problem.


2.I didn't force EDID to use RGB mode b4 I discover the switching trick. So it shouldn't be related

to the RGB mode issue.


3.It work on my machine if it's running bootcamp with Win7. So the Windows driver is ok.

So most probably a problem with the display system/driver in OSX.


4.My colleague's 2012 mac air connect to my monitor(Displayport) just fine.


5.A PC using ATI 7970 connect via display port have no problem too.


6.Although I believe a display driver update should fix the problem. I also notice EIZO release a firmware for

one of their monitor which seems to have the same problem. So it should be fixable with a monitor firmware update as well.

http://www.eizo.com/global/support/compatibility/fw1_01/index.html


7.This problem appear on different model of monitor from different manufactures, So it's not a problem

with paticular manufacture's problem


If anyone from apple is reading this, please put this in the bug list.

THIS IS A REAL BUG/ISSUE and not some isolated compatibility problem.


Goodluck to us~ 😝

208 replies

Mar 18, 2014 8:46 PM in response to flo.riano

Same problem here with my 27'' imac late 2009 and a brand new Dell U2713H...


The lagging mouse problem happen on each restart. So I have to toggle the DisplayPort 1.2 state on the Delll monitor. Then I'm able to work normally. No problem at all when I boot the imac with windows 7.


We know that on their web site : Dell recommends Windows.


But, please, give me a break !

Nov 24, 2013 3:52 AM in response to flo.riano

To: Tore

I have a displayport to DVI-D adapter which comes with one of my ATI 7970 display card. I was

able to get to 2560x1080 without the cursor jumping problem. U can try other DVI adapter see if that helps.

only a dual-link DVI adapter can handle 2560x1080 resolution. "DP to DVI-D" adapter only means it's

DVI-Digital. u need "dual-link DVI-D" adapter.



To: JTChris

Your problem seems to be different than the rest of us here.

Ur MBP isn't Haswell HD5000, Monitor is standard FullHD instead of above FullHD. Your problem is very similar to a magic mouse issue which occure much earlier (Maybe two years or even older). I remember read it

somewhere it's related to BT MagicMouse and displayport adapter issue(cursor jump around the screen without pattern). some ppl fix their problem by wrapping "tin foil" around the adapter.

I suggest u look for those thread which should be the root of your problem.


Goodluck guys~

Sep 12, 2014 6:39 AM in response to flo.riano

have the same problem here.


OSX 10.9.4

Macbook Pro

Retina, 13-inch, Mid 2014


External monitors at the same time:

1. HDMI port to HDMI display

2. Thunderbolt port to thunderbolt-HDMI adapter to HDMI display


If only one display through HDMI port, everything works fine.

If only one display through thunderbolt-HDMI adapter, mouse lag.


Workaround for me, mouse lagging happens when I start my MBP every time,

after I change the Refresh Rate of the display connecting to thunderbolt (50Hertz to 60Hertz or 60Hertz to 50Hertz), the problem disappears.

(System Preference -> Display -> Refresh Rate)

Jun 28, 2016 5:19 AM in response to Behzad_Oblivion

I too have faced this issue (occasional stuttering of input devices when external monitor connected), ever since the days of Mavericks. I can't claim to have a certain fix for it, or even be sure of what's causing it, but this is my theory.


The problem is due to the electrical interface between the monitor and the HDMI port. I believe this because it doesn't happen with every monitor, and I also suspect there may be grounding issues with my monitor. Perhaps it's a fundamental chipset incompatibility, I have no idea (the console log gives no clues). The only way I have found to mitigate this, although this may be coincidental, is to make the connection more secure for the plug on the Mac side of the cable. In my case the weight of the cable is pulling down on the plug, making it angle slightly upward, and perhaps causing a less secure connection for all of the pins. I have placed a piece of cardboard under the plug, thick enough that the plug can only enter horizontally. Whilst I do occasionally do encounter lag, I can now go many days without any problems, and in my case the connection still could be more secure, as it moves too far laterally for my comfort.


I would suggest improvising a way to make the connection as secure as possible, and, if after a few days the incident rate falls, then my suggestions would be


  • As short an HDMI cable as is necessary. The longer the cable, the more chance of issues.
  • A better cable. My cable was the cheapest eBay cable I could find, and whilst it appears to work, the connection doesn't feel as secure as I imagine it should be.


I should also add that when it does start lagging, you can reset the interface by opening the Displays panel in System Preferences. If more than one refresh rate is available, toggle that. If not, rotate the screen (then immediately revert it). It may require more than one application.

Oct 27, 2013 2:42 AM in response to Corey888

First of all, thanks for your reply. We should try to get to a working solution together.


I have got a few more questions:


1. What cable are you using?


2. Does your cursor skip all the time when the monitor is connected?


For me it's not - it just happens sometimes (but when it happens even an OS X reboot does not help). The last few times I was able to fix it by changing "DDC/CI" and "DisplayPort 1.2" in the monitor settings (menu "Other Settings"). The strange thing is that it does NOT matter whether I disable or enable the mentioned settings. It seems that the only important thing is that I CHANGE the settings - I guess it resets or forces OS X to re-read some display related settings and then gets it right.


3. Have you tried the apple support? I assume that it will not help, as first of all it didn't help the people in the link I posted above and secondly I guess that they just tell us to buy a compatible Apple display (which is not really an option).


I must emphasize again that my Macbook (unibody, mid 2010) does not have these issues at all, so it must be related to the Macbook Air (mid 2013). I assume that there is a problem with the Intel HD 5000 driver.

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Mouse cursor lags with external monitor

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