Mouse cursor lags with external monitor

hello,

i have just purchased a dell u2913wm monitor with a native resolution of 2560x1080. when connected to my macbook air (with mountain lion) using a mini displayport cable my cursor starts lagging on both screens. basically, when i move the mouse along a line on my desk the cursor results in a very erratic trajectory. this occurs when using a usb mouse and with the integrated trackpad. if the monitor is turned off or unplugged the mouse is smooth again. .


a similar problem was reported a few years ago but somehow the thread is just archived ( https://discussions.apple.com/thread/1965949?start=0&tstart=0 ).

also, i had trouble with the monitor that osx recognised it as ypbpr, so i had to force it to treat it as rgb device, because otherwise the image was unsharp.


on my macbook (mid 2010) running mavericks the cursor is smooth, so the monitor and the cable are apparently not faulty.

MacBook Air, OS X Mountain Lion (10.8.5)

Posted on Oct 24, 2013 12:23 PM

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Posted on Nov 15, 2013 1:18 PM

I have the same config. 2013 11" Air 8G i7 HD5000 iGPU connected to

a Dell U2913WM over displayport since Sep.

The mouse skip every few seconds. and I was lucky enough to discover the same method as

flo.riano (switch between the "displayport 1.2" in the monitor's settings) so I can using my system *_^


I ask apple about the problem but haven't receive any response.


A few things to note:

1.If connect the monitor to my AIR using DVI converter have no problem.


2.I didn't force EDID to use RGB mode b4 I discover the switching trick. So it shouldn't be related

to the RGB mode issue.


3.It work on my machine if it's running bootcamp with Win7. So the Windows driver is ok.

So most probably a problem with the display system/driver in OSX.


4.My colleague's 2012 mac air connect to my monitor(Displayport) just fine.


5.A PC using ATI 7970 connect via display port have no problem too.


6.Although I believe a display driver update should fix the problem. I also notice EIZO release a firmware for

one of their monitor which seems to have the same problem. So it should be fixable with a monitor firmware update as well.

http://www.eizo.com/global/support/compatibility/fw1_01/index.html


7.This problem appear on different model of monitor from different manufactures, So it's not a problem

with paticular manufacture's problem


If anyone from apple is reading this, please put this in the bug list.

THIS IS A REAL BUG/ISSUE and not some isolated compatibility problem.


Goodluck to us~ 😝

208 replies

Feb 8, 2014 1:15 PM in response to flo.riano

I'm also having the mouse lag issue on the following configuration:


MBP Retina 15" Late 2013, using a 30" Apple Cinema Display connected via the Apple Dual DVI adapter.


I'm using a Magic Mouse and the issue only occurs with the lid closed. Sometimes it's allright, but i don't know why, couldn't figure out the pattern until the next reboot.


Would be great to have a solution to this!

Feb 10, 2014 1:46 PM in response to flo.riano

Same problem with a macbook air mid 2013 13", i5, HD5000, connected to a Dell U2713H. Cursor jumps, but as sendaal says sometimes it's allright, very annoying. I had my macbook checked in the store but they couldn't find anything.


I tried a Logitech mouse, apples usb mouse, and the magic mouse with bluetooth connection, always the same problem.


I am using the original dell mDP to DP cable. At the store I tried the apple thunderbolt display which seems not to have the problem. I am wondering if a mDP to mDP cable could be a solution.


The problem with the colour mode can be fixed with the EDID override file. Works just fine.


A solution would be great, don't want to get rid of the dell display.

Feb 25, 2014 11:41 AM in response to flo.riano

Unfortunatly I don't even expect Apple to fix this anymore. The sad thing is though, this makes it impossibile for me to use products i've grown to depend on for years.


Do you guys attach the external monitors directly to yout macs or do you use any kind of adapters? I was curious weather getting a monitor with displayport would alleviate the issue... as opposed to my dual-dvi adapter -> 30" ACD...


so so frustrating!

Feb 25, 2014 8:24 PM in response to sendaal

I'm using a mDP to DP cable, directly into a DisplayPort and am reproducing the issue. You know, I bought a MacBook Pro Retina because I wanted a high-end machine that "just worked". But I've had WAY more problems with it than I've ever had with any PC I've used. All my PC's work with this monitor flawlessly, regardless of DVI versus DisplayPort. Only my $2300 rMBP has problems. I've spent 20 years in the PC world (and I'm still largely in it) but I'd expected Macs to have fewer problems. Out of the box, I can't even connect this to my $1200 monitor. That's pretty lousy, and definitely not what I'd expected from Apple.

Apr 15, 2014 2:25 AM in response to flo.riano

I was working with Air late 2011 and U2713H and had no problems at all.


Bought recently a new MacBook Pro retina 13 late 2013 and was shocked with U2713H oversharpening and mouse laging. Overshapr was fixed with ruby script, but no luck to fix the mouse....


This is so sad people have to face problems because global producers want to force customers buy products only from them! 😠


Especially I don't like ACD because it doesn't give me all possible settups of U2713H, not even uniformity compensation 😕

Apr 21, 2014 11:55 PM in response to flo.riano

I have a 15" Late 2013 Retina MBP, with two 20" external displays. I am having the same mouse lag issue, but only when the monitors are off. At night the displays hurt my eyes so I would normally turn them off to reduce eye strain. Now I can't do that.


Hopefully Apple fixes this eventually, but it seems like it's been an issue for years so I don't think there's hope.

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Mouse cursor lags with external monitor

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