iTunes not responding after Mavericks update

Hi! I have a MacBook with OSX 10.6.8. I have also the new iTunes 11.1.2. and it freezes everytime I launch it. Only movement I see is the beach ball. The only way to quit iTunes is force quit. It didn't do this before. I have let it spin the ball for hours, but to no avail. Pretty irritating, to put it mildly.

I'm having a problem with my iTunes as well after I updated my 2009 MacBook Pro to Mavericks. I didn't start right away but it started either today or yesterday. For me, I open iTunes and no window shows up for me to listen to my music and nor could I play the previous song. Even when I connect my iPhone to my laptop it doesn't show up. What the **** is going on!?!?!? 😕

I am having similar issues to everyone else...2010 MBP running 10.8.5 Mtn Lion. iTunes 11.1.1 worked fine. Problem started with itunes 11.1.2.

It's been a week. Absolutely nothing has changed. This is the most Windows thing that Apple has ever done. What a frustrating waste of time!

I.m having the same issue.

Allready uninstalled iTunes and reinstalled it, but the same problem occurs.

Icon keeps bouncing, and all that's visible is the first menu-item in the top menu bar, named iTunes. Nothing is clickable though.

The iPhone Configuration Utility doesn't seem to work either, it crashes on uploading an app to my iPhone. I guess it's using some of iTunes' libs or something.

Apple should REALLY fix this.... 😟

I'm having the same issue. Thought that it would be resolved when people said remove the .xml file, and reimport it, after deleting the Itunes Library files. So now it is slow, and a lot of my album artwork disappeared!

yes, it broke with 11.1.2 release. Thought the Mavericks install would fix it, but it didn't. It happens every time I enter the library, then when I go and try and change something, like get the artwork for one of the hundreds of albums that lost their artwork!

I have 5500+ albums on a 3T external firewire drive. Is it only a problem when you have a lot of music?

This happened a year or more ago, and apple had to put out a fix. Don't they know people can have 100,000 songs in their library? The code needs to handle this without going "Itunes is not responding" by the activity monitor for 5 minutes at a time! This is now unuseable. Thumbs down for this upgrade.

I'm having the same problems. Upgraded to Mavericks, now itunes starts up and hangs, can't get into itunes at all. Very frustrating. Like several on here my library is on an extrnal drive. djay can still access an play my library yet itunes can't. Hurry up and sort this apple, surley this should have been sorted during testing.

Very sensible not to upgrade until they sort these glitches!

in running Activity Monitor, with iTunes hanging up all the time, it reports on iTunes:

Recent Hangs 130

Threads: 19

CPU Time: 22:34.76

Context Switches: 689581

Faults: 3002108

...

Mach System Calls: 1158822

Unix System Calls: 376798

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So if the application is doing 3 MILLION faults after I click a couple of times in iTunes, is that why it is so slow? Or is it the MILLION Mach System Calls? Either way, someone broke something in iTunes 11.1.2 (31) 64 bit!

Now, how do we get someone to fix this and issue a patch release so we can actually use iTunes with Mavericks?

If you hold down Command-Option before you launch iTunes, it should run in safe mode. A temporary fix at best for now...

Karen,

Nice idea but safe mode doesn't help. itunes is still not responding.

Thanks for the suggestion though

Well, I've had the same issue.

Reinstalled iTunes 11.1.1 with TimeMachine and everythings works fine so far.

Seems there's a bug somwhere in iTunes 11.1.2

...and hopefully the Cupertino Guys gonna fix it asap. 😐

(sorry, didn't mean to double-post)

I found I could launch iTunes in Safe Mode with the option-command keys down as I click on its dock icon. Hopefully this will help you all for now.

I've just updated from Snow Leopard 10.6.8 on my Intel Core 2 Duo iMac. I removed absolutely everything I know wouldn't work under Mavericks to avoid any problems. Everything seems to be going well except that I can't open iTunes at all. The icon bounces and I get a message:

iTunes requires 64-bit mode. To run in 64-bit mode select the iT app in the Finder, choose the "Get Info" command in the File menu and uncheck the "Open in 32-bit mode" checkbox in the iT Info window.

Thing is it's not even checked and checking and unchecking does nothing. No response when plugging in iPhone or trying to play music or podcasts. Anyone know a solution? Don't want to reinstall anything if possible it's just too tedious.

Safe mode did not work for me either.