Lacie disk on FW not sleeping after installing Mavericks

lcrooks wrote:

.......

I guess we can hope it is fixed in a point revision, but I believe there is no evidence at the present time to say that Apple is aware and working hard on this issue.

But see my post earlier, which said:

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I sent a message to LaCie and they have replied:

" Basically this issue was escalated to a higher level support within our company and after contacting Apple they replied that this issue should be fixed by Apple because ALL FW drives are concerned (not only LaCie)."

Over the 18 years that I have used Apple computers this is the very first time that there is independent evidence that Apple actually know about a fault in their computer systems when aired in this discussion forum. So in theory that's a step forward. However, given their record in actuallyfixing faults (just look at all the complaints unsatisfied over the last 2 1/2 years concerning the Magic Mouse) perhaps the sleep problem will still be with us in 2016. Cross your fingers (although that has never worked).

I invite Apple to make an announcement that they acknowledge this fault and give an estimate when it will be fixed. A reasonable request? I think so.

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However, there is no evidence that Apple intend to fix the problem, and if so, whether they are actually working on it..

Well, let's hope that's the case SteveKir - but when I called Apple Support they gave no indication they were aware of the issue whatsoever.

BTW - no one else has posted regarding this issue with Thunderbolt drives - am I the only one?

Thanks

Adter reading many forums, all about this issue, I found in one, one person saying that he found the solution. Reluctantly I followed the steps and... it worked!!!

So here it is:

open terminal, make sure System Pref is closed, run this command and then reboot

sudo mv /Library/Preferences/SystemConfiguration/com.apple.PowerManagement.plist /Library/Preferences/SystemConfiguration/com.apple.PowerManagement-old.plist

After bot will recreate this plist with one that will put your HDD at sleep at last :-)

This issue appears with systemd that upgraded. Please spread the word around...

Unfortunately I jumped too soon ...

It worked after I rebooted the mac, but when it was supposed to sleep again, the issue came back, so unfortunately we have to wait for Apple to sort this out.

Actually you are not alone lcrooks...

I have a drive hooked up via thunderbolt and I'm having the same "sleep issue" reportred by those with firewire drives. My thunderbolt device is actually the OWC HELIOS+E2 which has two ESATA connections for connecting other drives, and my experience is that this sleep issue is affecting those ESATA connected drives (which happen to connect through my HELIOS' Thunderbolt PCIe card) as well as the thunderbolt drive.

Hi! Just to keep you informed: LaCie Support just contacted me and gave the following statement (in German):

*****************

Sehr geehrter Herr xxxxxxx,

vielen Dank für Ihre Anfrage bei LaCie.

Es tut mir Leid, dass Sie Probleme mit Ihrem MAC haben. Ich werde selbstverständlich alles tun, um Ihnen bei einer schnellen und einfachen Lösung behilflich zu sein.

Bedauerlicherweise handelt es sich bei diesem Problem um ein Firmware bzw. Betriebssystem Bug von MAC OS 10.9. Festplatten die per FW angeschlossen sind gehen nicht mehr in den Schlafzustand.

Apple wurde bereits auf diesen Fehler aufmerksam gemacht, es sollte bald ein Update von Apple erscheinen das diese Problem beheben wird.

Für weitere Fragen steht Ihnen unser technischer Support gerne jederzeit zur Verfügung.

**********************

The key points in english:

- its apparently an Apple firmware problem

- known to LaCie

* known to Apple (made aware by LaCie), who, according to the support are working on a solution, which could be expected soon.

Hope that this calms nerves... Mine a little...

All the best

T

It seems good news. LaCie told me about a week ago (see post above) that Apple had acknowledged to LaCie that this was an Apple problem. This new post mentions "firmware". This looks like Apple speaking, which seems to confirm that they accept that the fault exists in Mavaricks. For Apple to acknowledge a fault is, in my 16 year experience, a major step forward. That puts this bug a step ahead of the 1 1/2 year-old mouse and cursor problem, not acknowledged and not fixed.

Here's hoping.

I had the issue with my Lacie external drives under Mavericks 10.9 with my late 2011 iMac 27". This week I bought a new iMac 27", and had to buy the Thunderbolt to Firewire 800 adapter cable.

Funnily enough that seems to have solved the issue completely! Disks powering down instantly when I put my Mac to sleep.

Anyone else had the good fortune to stumble upon this?

Same problem- no power down when previously worked just fine at sleep or eject. 2 Lacie Firewire 800 connected drives. MBP Mid 2009. Now running Mavericks

I suggest that you send feedback to apple (although whether they pay any attention is doubtful):

http://www.apple.com/feedback/

Emailed G-Technology and they also confirmed that Mavericks issue preventing T-bolt and FW drives from sleeping. When I asked if they had communicated with Apple re a solution I got NO reply.

It's been over a month and no update from Apple....I think maybe I should stop holding my breath and just roll back to Mountain Lion.

lcrooks wrote:

Emailed G-Technology and they also confirmed that Mavericks issue preventing T-bolt and FW drives from sleeping. When I asked if they had communicated with Apple re a solution I got NO reply.

It's been over a month and no update from Apple....I think maybe I should stop holding my breath and just roll back to Mountain Lion.

That is what I have done. No big deal: Mavericks does not offer me any improvement, just a few bells and whistles. I will probably skip it permanently.

Always something. Can someone verify if I understand this correctly: the problem exists with drive attached via Firewire 800 or Thunderbo;t, but not if attached via USB 3. I ask because I have no USB 3 enclosures, but I would buy one if that takes care of the problem.

I have a LACIE USB external drive and Mavericks will not unmount the drive and will not shut down when the LACIE is attached. I have to manually unmount the LACIE to get the MacBook Pro Retina to shut down.

That is correct. People here have reported this and I have 3 Firewire external and one USB external drive. The FW ones will not sleep but the USB one does. I do not have a Thunderbolt drive. I have reverted to Mountain Lion because of this bug.