Unable to connect to network printer

Same issue ... but different ;-)

My network (setup from Windows XP)

- Windows XP PC as printer server with: EPSON Stylus Photo 1290 on USB and HP Designjet 500 plus 24 on USB

- 2 iMac (2013): 1 with OS X 10.8 (fortunately non ugraded to 10.9) and 1 with OS X 10.9

- occasionaly 1 MacBook Pro with OS X 10.9

- 2 more PSs with Windows XP

- 1 network printer EPSON AL-C1100n

Everything goes well since I upgrade the MacBook and 1 of the 2 iMac from OS X 10.8 to 10.9

Now from the 2 Mac with OS X 10.9:

1) I can't print nothing on the two printers attached at the XP machine (reaching an "unable to connect to printer" message and then the printer goes paused)

2) attaching the these two printers (EPSON 1290 and HP designjet 500) directly to the OS X 10.9 iMac I can print correctly without any problem.

3) printing on the network stand alone EPSON AL-C1100n printer I got wrong print (loosing characters and wrong graphics printing)

4) attaching the network EPSON AL-C1100n printer directly to the OS X 10.9 iMac nothing change same wrong printining.

No problems to exchanging files on the network between any PCs or Macs.

So it apperas to me to be two kind of different problems:

A) from OS X 10.9 there ere diffused problemds in networks printer management (at least on Windows XP network and on the two specific printers i have)

B) there is a problem in the OS X 10.9 sw driver of the EPSON AL-C1100n printer (this printer still prints well from the OS X 10.8 iMac)

By now I can't find any way to solve the problem, I hope this news could be usefull to Apple to quickly solve this issue !!!

scm962

Same problem here with Brother HL-2230 shared on WinXP machine. Using the 10.9 Brother drivers but can't print, working fine in 10.8 nothing else has changed since upgrade to 10.9.

Unofficially and from an unnamed source at Apple, they have "in order to more fully comply with CERTS" , changed or rather added some security code which now prevents "open printing". No idea when this will be resolved. Where is Steve....

siberian

Not to be a kill joy, but it's pointless everyone posting 'this printer x is not working over network' .

Anyone who does quick search can clearly see it's an issue and unless someone has some NEW fresh info or a fix all were acheiveing is creating a long thread with the same info....

Andy

nooby2010-you have a good point. However, my impression is that threads that get fairly large with a significant amount of people experiencing the issue get the problem noticed. Second, if a fix is found then people who posted will get a notification. Otherwise they might miss it. Just my 2 cents. In the meantime, it would be really nice if I could do something basic like print!

Agree. Here is a workaround I've found works.

Should you have another Mac that's at 10.6 or no later than 10.7, connect your printer on that one, you will be able to network print that way from your 10.8 or 10.9 machine. As to Maverick, you get what you pay for alas.

siberian

Here's a workaround or more like an alternative. This requires additional setup steps on the Windows XP Pro Printer Server. With this alternative printing, to me, I don't care anymore whether this (I guess SMB) printing is fixed or not. This uses the LPD system which was around since the BSD Unix days.

In Windows XP Pro:

1. Add some Windows components that are not added by default.

Start Control Panel

Select Add or Remove Programs

Select Add/Remove Windows Components

Check Other Network File and Print Services

- may require access to XP Pro Install CD (need lpdsvc.dll file)

2. Verify installation of additional components

Start Services and find TCP/IP Print Server

- make sure it is started, then right click and select Properties

- change Startup type: from Manual to Automatic

- while in Services, make sure IPSEC, Print Spooler, and RPC are started with Startup Type of Automatic (these are dependencies)

3. Configure Firewall (necessary)

Go back to Control Panel and select Network and Internet Connections

Select Windows Firewall

Click Exceptions Tab and check File and Print Sharing if not checked

Click Add Port... (most likely LPD port is not in your exception)

- Enter the following...

- Name: Line Printer Daemon

- Port Number: 515

- Leave TCP selected then press OK

- You can optionally click on scope and select My Network (subnet) only

Windows XP shared printer should now be ready for LPD.

In Mac OS X 10.9 Mavericks:

1. Start System Preferences

2. Select Printers & Scanners

3. Click on the + sign

Select IP

Enter IP address of your Windows XP Pro Printer Server

- as soon as a complete IP address is entered, a connection will be made, notice status in the screen

Protocol: should be left as Line Printer Daemon - LPD

Leave the Queue: blank if you'll be using default printer, otherwise enter the printer's sharename

By default Name: will be the IP address, which is fine but you can enter the sharename of the printer if desired

Select your appropriate printer driver in the Use: item, then click Add

That's it, start testing...

Useful Notes::

Since IP address will be used in this setup, it is recommended to configure your router to reserve IP address for your Windows XP Pro Printer Server. In this case, the Print Server will have a more permanent address.

Printing to a Windows shared printer (which was working in Snow Leopard, Lion and Mountain Lion) is not affected in this setup. A different mechanism to work-around the issue in Mavericks is totally a separate protocol. Fortunately, Windows XP Pro is capable of running LPD protocol.

Yes!! Thanks SQeek, this worked for me.

However: it worked after also setting this:

- Windows XP machine > properties of printer (HP Color Laserjet 1600 in my case) > Advanced tab:

choose: Spool print documents + Start printing directly (instead of Print directly in RAW to printer which I had set)

thanks!

Hi all!

After upgrading from OS X 10.8 to OS X 10.9 there is a problem with the network printer it stopped working.

On OS X 10.8 my printer Canon Laser Shot LBP1120 has worked perfectly, it is connected to a PC running Windows XP in order to be able to print from a OS X, I used the printer driver for Apple LaserWriter 16/600 PS.

After updating to OS X 10.9 missing base of drivers and I can no longer use this ligament for printer.

Could you please tell me where to download driver for the printer Apple LaserWriter 16/600 PS for Mac OS 10.9.or another version?

Thanks in advance!

This! This setup worked for me. However, I share more than one printer from the Windows XP print server we have (one large format and one label maker), and when testing as these instructions are written I was still getting the pausing effect. What worked for me was telling it which printer to print to on that server by, instead of clicking the IP item to add the printer:

1. On the Mac, when Adding a Printer in System Prefs, right click on the toolbar, select Customize Toolbar..., and add the 'Advanced' item (looks like a gear).

2. Now, when adding a printer, select that Advanced item (looks like a gear). Select from the drop down 'LPD/LPR Host or Printer', and URL: is lpd://(ip address of your printer)/(name of printer) So for example, if your shared printer's name is RW-240 you would use lpd://10.0.1.1/RW-240 using the specific IP of your PC and printer name. Then select your Driver as usual and add.

This seems to fix things for me since we're sharing more than one printer out of the PC and it needs to know which to print to.

You can also do the same thing without customizing the toolbar (for multiple printer shares)...

For example, you have 2 shared printers - lpshare1 and lpshare2. Configure your Queue: to be lpshare1 and Name: it lpshare1 for the lpshare1 shared printer then do the same thing for lpshare2. You'd end up with 2 remote printers and when you print you would just select either lpshare1 or lpshare2 and it would print unambiguously.

Leaving the Queue: blank is a quick setup for a single default printer. However, you can always be explicit in naming to avoid confusion.

This did not work for me, unfortunately.

Didn't work for me either. But I have no "Services" in the Start Menu.

Thanks a lot, Sqeek. It works just fine.

Tried this. No change.

http://support.apple.com/kb/HT3049?viewlocale=en_US&locale=en_US

Mac OS X v10.5 or later

1. Choose System Preferences from the Apple menu.
2. Choose Print & Fax from the View menu.
3. Click the + button to add a printer.
4. Press the Control key while clicking the "Default" icon (or any other icon on the toolbar), then choose Customize Toolbar from the contextual menu that appears.
5. Drag the Advanced (gear) icon to the toolbar.
6. Click Done.
7. Click the Advanced icon that was added to the toolbar.
8. Choose Windows from the Type pop-up menu.
9. In the URL field, type the printer's address in one of the following formats:
   smb://workgroup/server/sharename
   smb://server/sharename
   
   Note: "workgroup" is the name of the Windows workgroup that the computer sharing the printer belongs to. "server" is the name of the computer sharing the printer (or its IP address). "sharename" is the shared Windows printer's share name. If the share name contains spaces, replace each space with "%20" (without quotation marks).
   Tip: You don't need a "workgroup" when specifying the IP address of the computer (such as when the printer is on a different subnet), or if your Mac belongs to the same Windows (SMB) workgroup.
10. In the Name field, type the name you would like to use for this printer in Mac OS X.
11. Choose the appropriate PPD or printer driver from the "Print Using" pop-up menu.
12. Click Add.