New Retina Macbook pro 13 Haswell system hang/unresponsive

Hello Everyone.


I have just got my new macbook pro retina 13 Haswell (October Model). This is my second day of usage and i have encountered sudden system freeze for 2 times already. The keyboard and the trackpad stops working including brigtness keys and volume control keys. i have use apple hardware test but no problem are found.



Could anyone tell me what is going on or having the same issue?

MacBook Pro with Retina display, OS X Mavericks (10.9)

Posted on Oct 25, 2013 5:56 AM

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2,975 replies

Nov 27, 2013 10:21 AM in response to faddo

faddo wrote:


I cannot believe that people are still replying in this thread. I have lately started reading the replies again after someone or a few claimed it still freezes after the EFI update...


Guys, the laptop is FINE. I have NO issues after the update. Whether some people have freezing issues with chrome or not, they should stop starting rumours about how it is bad hardware. There is no such thing as bad hardware, most hardware issues can be fixed via software/firmware updates which is what had happened in this case.


Enjoy your new laptops


You might say that, but I am up to date with all software but still getting one or two freezes/crashes per day.

Nov 27, 2013 10:40 AM in response to faddo

New to the thread. Brand new 3 day old 13" Retina. No EFI update option, so perhaps it was already installed? Definitely getting keyboard freezes.


faddo wrote:


I cannot believe that people are still replying in this thread. I have lately started reading the replies again after someone or a few claimed it still freezes after the EFI update...


Guys, the laptop is FINE. I have NO issues after the update ...


Nov 27, 2013 12:53 PM in response to jb3ptb

Have the same feeling!

jb3ptb wrote:


So sorry to hear about this freezing! Have you reported it to Apple?


I am in a total dilemma. I have been really wanting to purchase a 13" rMBP and there will probably be good deals for Black Friday, but I don't know if I should buy it or not with all these freezing problems...how frustrating! What am I going to do?

Nov 27, 2013 8:20 PM in response to idark77

i have trackpad and keyboard lockup after "sleep", post-mavericks on my MBP (running 10.0 mavericks).. have to totally shut down and re-boot... soft restart won't change anything.. frustrating.. my first MBP (less than 6 weeks old), and considering taking it back and just getting a PC.. i have iPhone, iPads at home.. wife is educator and has older MacBook and loves it.. i believe Mavericks may be culprit.. thoughts, wisdom, please?.. thanks in advance.

Nov 28, 2013 3:39 AM in response to kyawlin

Hi again everyone. I had everybody's issue with the rMBP 13" late 2013. Returned it to Apple on day 14/14. Gave it a couple weeks and bought the 15" 2.3 512Gb SSD 16Gb RAM with NVidia Card. Have been playing with the toy for almost a week now with no trouble so far.


One curiosity. I performed a migration from XP for some files and the OS created a new user. As I did not want to fiddle with deleting one user and having scraps of whatever around the innards of the machine, I decided to delete everything and do a fresh install/recovery. NO EFI available for me! Any suggestions on why is this?.


Greta machine the 15". Worth every penny.


Ty.

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New Retina Macbook pro 13 Haswell system hang/unresponsive

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