New Retina Macbook pro 13 Haswell system hang/unresponsive

Sounds terrible 😟 Sorry to hear it.

I really hope someone at Apple is working on this issue.

OSX update 10.9.2 is out, hopefully it'll fix this annoyance.

I confirm, this problem affects my mbpr 2013 i7 high end andmy mba 2013 i7 high end.

So I think its a material issue that will never be fixed with an software update. Apple has to replace all ihm interface (Keybord+trackpad) on every device... They will never admit the problem, it's easier, and it's their strategy since ever...

I think we are in right to get a fonctionnal computer when we pay 2 or 3 time the price of an equivalent PC...

I'm fed up paying that much for unusable devices...

And 10.9.2 update fixes nothing... Seems to be even worth... ******...

I read on other threads that the updute reduced the lag issue and in some cases resolve it. Those with the issue please comment on this.

Has anyone had any sucess in talking to Apple? My rMBP 13" is still playing up... It's my second machine, the first replaced due to extending keyboard and track pad unresponsiveness and crashing.

Aplle will be unlikely to give me a new one again 'just because it freezes from wake' every other day.

I spoke with Apple. They said that they are aware of the problem.

Honestly, your next step is to return your machine.

<Edited by Host>

It seems to be the Apple's go to fix is to reset the SMC & the NVRAM an actual resolution of the problem would be good, no hate for a company that admits they **** up but to just ignore it. I've now had two machinces with similar problems.

A replacment or a return will hopefully be my next steps...

<Edited by Host>

This is taking too long... I have returned mine rMBP 13" in December and been waiting for the fix since then.

MBP 13" early 2011 and is been doing the keyboard freeze a few weeks now, fine on an external keyboard though. Mouse trackpad died before this, so don't know about that. Oh and also since mavericks the bluetooth dies 30 mins after a reboot too (I used to use a bluetooth mouse! HA!). I basically have a laptop that is not portable!

Please Apple, do something about this!

Hello,

My MPRr Late 2013, after the newest OS update randomly freezes with average of 1 freeze per day :/ Before update I did not face any similar issues.

This pay you back for your loyalty... I used to trust Apple too... before...

Today, I was presenting a webdesign showcase for a client, and I couldn't log in (no keyboard and pad), restarted 3 time. Finally accessed, but crashed during a vidéo demo of cinetics options... I did the demo with small paper sheets... I was so ridiculous... I think we lost our client confidence. They laught at me...

I'm thinking of buying sponsorised tweets to make apple hurry up in finding a solution... Aren't you ?

I just want my stuff to work for me, not the reverse...

I'm having same issues. Late 2013 15" MacBook freezes for no reason what-so-ever just with Chrome open. This is happening 2 - 3 times a week and is causing me a lot of problems.

Will Apple ever fix this?????

I'm about three weeks in to my brand new MacBook Pro retina 13" and on the second week I was browsing the internet when all of a sudden my MacBook just restarted on its own. After it powered back up it asked me to send a report errror to Apple and I moved on. Now on the third week (about five minutes ago) my MacBook's trackpad and keyboard were unresponsive, although the youtube video I was watching was still playing. I had to hold down the power button to restart but it wasn't working until I plugged in the charger and pressed the power button again. It's kind of annoying that I spent so much money on a computer that does this on the first couple of weeks of owning it. I hope it doesn't continue. If anyone found a fix or anyting please let me know. Thanks.