New Retina Macbook pro 13 Haswell system hang/unresponsive

Just had the same thing right now, never experienced it first time round. However symptoms are identical.

Keyboard and trackpad inoperative. Had a vpn open and timer was still ticking along. Couldn't do anything. As soon as pressed and held the power button, the menu came up asking me what I wanted to do etc.

If it happens again, I'll try an external keyboard. Never experienced anything more than a very brief freeze.

Macbook Pro Retina 13, Late 2013. Yosemite

https://www.google.com/search?sourceid=chrome-psyapi2&ion=1&espv=2&ie=UTF-8&q=ma cbook%20retina%20freezes

This freeze problem continues 1 year after I originally bought the computer. Apple replaced the machine in June and the replaced machine now shows all the same issues. They are ignoring me but I hope consumers take note and teach apple that you cannot sell a faulty machine and walk away from the problem. If you are a professional musician forget about getting anything apple made after 2013! Steve's GONE!

had the same problems for months. Luckily I brought it in before the warranty expired a couple times. But then found out if I just let the battery run out and then put in the charger it would work again. But what a pain. Last week it finally just turned off and couldn't get it to turn back on again. Took to Apple store and they said that since I had brought it in a couple times for power issues, that they would cover it. Thank goodness, because this would have been my last first and last Macbook. They ended up replacing the board and top case w/battery. I believe it was close to $800 had I not brought it in before. I hope Apple products don't all start going out about the time the Warranty does.

Hi , Did you get the problem fixed.I am experiencing the same problem and doing the same workaround. Not sure what could be the problem.Any idea ?

After the upgrade to Maverick it did not happen again but then the whole

computer went out and Apple replaced the board and power. As I mentioned

too they covered the whole bill since I had brought it in for the power

issues before the warranty was up. I have only had it back for a week now

so time will tell.

On Nov 17, 2014 11:10 PM, "Apple Support Communities Updates" <

This happens to the 15 inch too... I wish the nearest apple store was closer. Driving 400 miles to the nearest one would be stupid, because it might not display the problem when it was there - it is very sporadic, but seems to happen more often when waking from sleep without ac power attached.

Got new Macbook Pro 13" (MGX82) and also got constant freeze of touchpad and keyboard every 3 seconds. Figured out that reconnecting HDMI cable to external display solves my problem. But has not got real source of the problem yet.

I didn't know this forum existed, but I'd like to share my experience... I'll be brief.

I got in December 2013 my MacBook Pro (Retina, 15-inch, Late 2013) -2 GHz Intel Core i7. I was really happy about it until I started having issues with my keyboard and touchpad.... until one day in Aug 2014, there was no come back and no work arounds. Took it to apple store and this is what they had to do:

(in case you don't read the whole message --> Conclusion, I hope you have warranty, apple customer service insist you need to have warranty with this product and you'll definitely need it. I don't have it, but I live in Quebec, I'm already starting a small claim court for this product, before next time H/W screws up again, which I smell it will happen soon)

This is how they took it in

Customer Information		Product Information
MYNAMEWAS HERE	Warranty Status: In Warranty(W)
CAN	Model: MACBOOK PRO (RETINA, 15-INCH, LATE 2013)
Date of Purchase: 08-déc.-13
Serial No: ########

Problem Description/Diagnosis

Issue: Client state that keyboard and trackpad are not responding ( power button works , caps lock auto on )
Steps to Reproduce: Reproduced issue in user OS tried to ran keyboard diagnostic could not load , ran Mac resource inspector and keyboard/trackpad not detected , tried to instal retina macbook EFI 1.3 (not supported )
Cosmetic Condition: To be described at drop off for repair
Proposed Resolution: Reseat connector to see if issue resolve , allocated top case replacement if issue persist , client has no backup
Estimated Turn Around Time: We'll call you in 3 - 5 days
Alternate Pickup:
Mac OS Version: 10.9.4
Hard Drive Size: 251 GB
Memory Size: 8 GB
iLife Version: n/a

Employee 1138255448

Repair Estimate

Item Number	Description	Price	Amount Due	Customer KBB
661-8311	Top Case Assembly with Battery	$ 459.00	$ 0.00
S1490LL/A	Hardware Repair Labor	$ 39.00	$ 0.00
Tax		$ 0.00
Total		$ 498.00	$ 0.00

And this is what they did to repair.

Once they repaired the above, I had another issue with battery (I think they were reusing some parts from other used products) where the power port was not recognizing the battery cable (the orange/green light wouldn't come one, I mean no light at all, therefore the computer wouldn't charge until I couldn't turn on my computer anymore) and I had to bring it again for repair. And they had to change the following

Parts and Services

And now, as of TODAY's reply, I'm starting to get the original issue again where the keyboard and trackpad are unresponsive.... But now I don't have the warranty again, and never bought the apple care.... I mean, why would you buy apple care if you're buying top notch computer, right?? right??.....

I've had major fights with apple customer support, and it was always dead end. They would just say "we understand you sir, this is frustrating. We suggest you buy the apple care"....but because I live in Quebec, and this province (thankfully) has a special protection for costumers, the government currently is helping me to start an action against apple, because if this computer doesn't pass the three year normal operation mark, I may get it fixed again or if I'm fortunate, I may even get the money back. But again, I've had major headaches with this laptop. So I suggest, for those buying new laptops, think again and for those who already have these laptops and are having issues at least start asking the right questions to apple.

FOR SURE IT'S A HARDWARE ISSUE

Good luck!!!!!

Has been happening to me too, on a brand-new (late 2014) 15” retina MBPro, preloaded with Yosemite. Began when I updated Yosemite to 10.10.1 and has continued through 10.10.2 update. Happens mostly with Safari but occasionally with Mail and Solitaire Deluxe. I’ll be typing or navigating and my finger or hand will contact the keypad; the current window twitches left or right as if I’m doing the three-finger swipe and then freezes. The cursor will move; if I’m in a text window I can keep typing but nothing else responds to the cursor, no matter what it is on which I click: menus, icons, buttons. I can back out of each application using cmd-opt-esc and then hitting “enter” first on the “force quit applications” box (clicking on “force quit” does nothing) and then when the confirmation (“do you want to...”) box appears (again, clicking on “force quit” does nothing). I get all the way to “Finder,” and when I hit Enter to “relaunch Finder,” all that happens is that the desktop and “force quit applications” box refresh, with the cursor and all buttons except Enter and power unresponsive. All I can do from there is do a hard reboot by powering off and then back on. And upon reboot, I don’t get the old “It appears your computer was shut down because of a problem” message box, nor any option to contact Apple. No indications of a kernel panic. Going to Console gives me no clue as to what just happened.

Sometimes it happens a few times a day, sometimes every 2-3 days. Never happens when using a wireless USB mouse, but who wants to tie up a USB port? I tried EVERY suggestion given in these threads: PRAM and MSC resets, Apple Diagnostics, Safe Mode, Disk Utility, reinstall OS X. No effect whatsoever. Contacted Apple Care to chat online--took over 1/2 hr and the tech was ultimately stumped. He’d never heard of this issue, nor had the Genius to whom I brought the computer at the Apple Store yesterday. We tried to reproduce the problem but couldn’t. He reset the MSC and suggested I see if the problem recurred--and if it did, next time I had an available week without needing the computer, to bring it back to the store to be shipped to the factory in Texas so they could investigate. He had no idea whether it’s a software, input device controller, defective keypad or connection or (as I strongly suspect) a firmware problem that Apple has yet to recognize, let alone be able to solve.

Later last evening it happened again. I just installed the latest Safari update (8.0.4), but I doubt that’ll fix it. And I doubt that even giving me a new machine will solve it. It fries me, BTW, that Apple replaces defective machines with the exact models that malfunctioned, rather than the next (perhaps improved) iteration!

Just happened again when I tried to reproduce the problem--three-finger-swiped right to expose just the desktop; then when I swiped left to return to Safari, the screen froze mid-swipe. Cursor moved but did nothing--couldn’t scroll or even close windows because the upper left “traffic light” buttons were unresponsive; trying to swipe again either way was futile. I noticed screen animations on another Safari window beneath continuing to change.

This time, I simply put the computer to sleep by closing the lid, waiting 1 min. and reopening. The screen was still frozen. Tried to swipe again and at first nothing happened; then a second later, the windows came to life, sprang back to their current position, from where I’m typing this. MUST be the keypad firmware!!!!!

Reproduced the problem again by repeatedly swiping till screen locked. Closed lid to sleep, waited half a minute, opened lid, woke it up, then repeatedly swiped till screen responded again. Following is the Console text from the time just before lockup till shortly after back-to-normal. (The last entry before the beginning of this log I’m posting was a full three minutes before I attempted to induce the lockup. First and last log lines may provide the clue? I am bolding suspicious messages. Note--I have NO idea how to write or interpret code; sorry for the length, but it spans less than a minute, since the system clock at the top right menu of my desktop registers only hours and minutes, not seconds (much less milliseconds):

---------

3/17/15 10:23:36.156 PM BezelServices 250.13[67]: ASSERTION FAILED: result == 0 -[KeyboardALSAlgorithmLegacy setDriverSuppressed] line: 137

3/17/15 10:23:36.159 PM watchdogd[320]: [watchdog_daemon] @( pm_callback) - ref=0x0 msg_type=0xe0000280 msg=0xa9002f

3/17/15 10:23:36.160 PM watchdogd[320]: [watchdog_daemon] @( wd_daemon_thread) - events buffer: 12r4007 62382s4007 62411r474139 74210s474139

3/17/15 10:23:36.159 PM coreaudiod[196]: 2015-03-17 10:23:36.159284 PM [AirPlay] Power: SystemWillSleep

3/17/15 10:23:36.161 PM coreaudiod[196]: 2015-03-17 10:23:36.161074 PM [AirPlay] BTLE client stopping to browse for AirPlay Solo Target Presence.

3/17/15 10:23:36.161 PM coreaudiod[196]: 2015-03-17 10:23:36.161261 PM [AirPlay] BTLE discovery removing all devices

3/17/15 10:23:36.162 PM coreaudiod[196]: 2015-03-17 10:23:36.162184 PM [AirPlay] BTLE client stopped to browse for AirPlay Solo Target Presence.

3/17/15 10:23:36.272 PM identityservicesd[215]: <IMMacNotificationCenterManager: 0x7fa61a91c950>: notification observer: com.apple.iChat notification: __CFNotification 0x7fa618d3a850 {name = _NSDoNotDisturbEnabledNotification}

3/17/15 10:23:36.278 PM sharingd[221]: 22:23:36.277 : Discoverable mode changed to Off

3/17/15 10:23:36.278 PM sharingd[221]: 22:23:36.277 : BTLE scanning stopped

3/17/15 10:23:36.286 PM identityservicesd[215]: <IMMacNotificationCenterManager: 0x7fa61a91c950>: NC Disabled: NO

3/17/15 10:23:36.290 PM identityservicesd[215]: <IMMacNotificationCenterManager: 0x7fa61a91c950>: DND Enabled: YES

3/17/15 10:23:36.290 PM identityservicesd[215]: <IMMacNotificationCenterManager: 0x7fa61a91c950>: Updating enabled: NO (Topics: (null))

3/17/15 10:23:36.290 PM identityservicesd[215]: <IMMacNotificationCenterManager: 0x7fa618e452c0>: notification observer: com.apple.iChat notification: __CFNotification 0x7fa618c5d270 {name = _NSDoNotDisturbEnabledNotification}

3/17/15 10:23:36.293 PM identityservicesd[215]: <IMMacNotificationCenterManager: 0x7fa618e452c0>: NC Disabled: NO

3/17/15 10:23:36.297 PM identityservicesd[215]: <IMMacNotificationCenterManager: 0x7fa618e452c0>: DND Enabled: YES

3/17/15 10:23:36.297 PM identityservicesd[215]: <IMMacNotificationCenterManager: 0x7fa618e452c0>: Updating enabled: NO (Topics: (null))

3/17/15 10:23:36.000 PM kernel[0]: PM response took 179 ms (60, blued)

3/17/15 10:23:36.000 PM kernel[0]: PM response took 179 ms (60, blued)

3/17/15 10:23:36.000 PM kernel[0]: AppleCamIn::systemWakeCall - messageType = 0xE0000340

3/17/15 10:23:37.000 PM kernel[0]: AppleCamIn::systemWakeCall - messageType = 0xE0000340

3/17/15 10:23:37.185 PM WindowServer[112]: device_generate_desktop_screenshot: authw 0x0(0), shield 0x7fa913da41c0(2001)

3/17/15 10:23:37.341 PM WindowServer[112]: device_generate_lock_screen_screenshot: authw 0x0(0)[inf, inf, 0, 0] shield 0x7fa913da41c0(2001), dev [1440,900]

3/17/15 10:23:54.000 PM kernel[0]: PM response took 3089 ms (27, powerd)

3/17/15 10:23:54.000 PM kernel[0]: AppleCamIn::systemWakeCall - messageType = 0xE0000280

3/17/15 10:23:54.000 PM kernel[0]: [0x2de4808000, 0x19000000]

3/17/15 10:23:54.000 PM kernel[0]: [0x2e14ab5000, 0x40000000]

3/17/15 10:23:54.000 PM kernel[0]: [0x2e54ab5000, 0xb000000]

3/17/15 10:23:54.000 PM kernel[0]: [0x388585d000, 0x19000000]

3/17/15 10:23:54.000 PM kernel[0]: [0x3c55061000, 0x40000000]

3/17/15 10:23:54.000 PM kernel[0]: [0x3c95061000, 0x40000000]

3/17/15 10:23:54.000 PM kernel[0]: [0x3cd5061000, 0x16000000]

3/17/15 10:23:54.000 PM kernel[0]: [0x3d2cd3e000, 0x40000000]

3/17/15 10:23:54.000 PM kernel[0]: [0x3d6cd3e000, 0x3d000000]

3/17/15 10:23:54.000 PM kernel[0]: [0x446c807000, 0x19000000]

3/17/15 10:23:54.000 PM kernel[0]: [0x4547731000, 0x19000000]

3/17/15 10:23:54.000 PM kernel[0]: [0x45f4807000, 0x19000000]

3/17/15 10:23:54.000 PM kernel[0]: [0x4a2cc19000, 0x19000000]

3/17/15 10:23:54.000 PM kernel[0]: [0x4a5485f000, 0xc000000]

3/17/15 10:23:54.000 PM kernel[0]: [0x0, 0x0]

3/17/15 10:23:54.000 PM kernel[0]: ARPT: 74228.255332: AirPort_Brcm43xx::powerChange: System Sleep

3/17/15 10:23:54.000 PM kernel[0]: ARPT: 74228.255339: wl0: powerChange: *** BONJOUR/MDNS OFFLOADS ARE NOT RUNNING.

3/17/15 10:23:54.000 PM kernel[0]: AppleCamIn::systemWakeCall - messageType = 0xE0000340

3/17/15 10:24:00.000 PM kernel[0]: hibernate image path: /var/vm/sleepimage

3/17/15 10:24:00.000 PM kernel[0]: efi pagecount 63

3/17/15 10:24:00.000 PM kernel[0]: hibernate_page_list_setall(preflight 1) start 0xffffff81f465d000, 0xffffff81fabf9000

3/17/15 10:24:00.000 PM kernel[0]: hibernate_page_list_setall time: 616 ms

3/17/15 10:24:00.000 PM kernel[0]: pages 3409520, wire 312989, act 1309202, inact 131, cleaned 0 spec 34, zf 401879, throt 0, compr 469, xpmapped 40000

3/17/15 10:24:00.000 PM kernel[0]: could discard act 408488 inact 541752 purgeable 420358 spec 14204 cleaned 14

3/17/15 10:24:00.000 PM kernel[0]: WARNING: hibernate_page_list_setall skipped 34199 xpmapped pages

3/17/15 10:24:00.000 PM kernel[0]: hibernate_page_list_setall preflight pageCount 2024704 est comp 50 setfile 4437573632 min 8589934592

3/17/15 10:24:00.000 PM kernel[0]: AppleThunderboltNHIType2::prePCIWake - power up complete - took 1 us

3/17/15 10:24:00.000 PM kernel[0]: AppleThunderboltGenericHAL::earlyWake - complete - took 0 milliseconds

3/17/15 10:24:00.000 PM kernel[0]: [0x2de4808000, 0x19000000]

3/17/15 10:24:00.000 PM kernel[0]: [0x2e14ab5000, 0x40000000]

3/17/15 10:24:00.000 PM kernel[0]: [0x2e54ab5000, 0xb000000]

3/17/15 10:24:00.000 PM kernel[0]: [0x388585d000, 0x19000000]

3/17/15 10:24:00.000 PM kernel[0]: [0x3c55061000, 0x40000000]

3/17/15 10:24:00.000 PM kernel[0]: [0x3c95061000, 0x40000000]

3/17/15 10:24:00.000 PM kernel[0]: [0x3cd5061000, 0x16000000]

3/17/15 10:24:00.000 PM kernel[0]: [0x3d2cd3e000, 0x40000000]

3/17/15 10:24:00.000 PM kernel[0]: [0x3d6cd3e000, 0x3d000000]

3/17/15 10:24:00.000 PM kernel[0]: [0x446c807000, 0x19000000]

3/17/15 10:24:00.000 PM kernel[0]: [0x4547731000, 0x19000000]

3/17/15 10:24:00.000 PM kernel[0]: [0x45f4807000, 0x19000000]

3/17/15 10:24:00.000 PM kernel[0]: [0x4a2cc19000, 0x19000000]

3/17/15 10:24:00.000 PM kernel[0]: [0x4a5485f000, 0xc000000]

3/17/15 10:24:00.000 PM kernel[0]: [0x0, 0x0]

3/17/15 10:24:00.000 PM kernel[0]: kern_open_file_for_direct_io(0) took 2 ms

3/17/15 10:24:00.000 PM kernel[0]: Opened file /var/vm/sleepimage, size 8589934592, partition base 0x0, maxio 2000000 ssd 1

3/17/15 10:24:00.000 PM kernel[0]: hibernate image major 1, minor 0, blocksize 4096, pollers 5

3/17/15 10:24:00.000 PM kernel[0]: hibernate_alloc_pages act 2001081, inact 1080738, anon 595930, throt 0, spec 14239, wire 335138, wireinit 143101

3/17/15 10:24:00.000 PM kernel[0]: hibernate_setup(0) took 0 ms

3/17/15 10:24:00.000 PM kernel[0]: IO80211AWDLPeerManager::doDisable source [handleSIOCSIFFLAGS]

3/17/15 10:24:00.000 PM kernel[0]: en0: BSSID changed to 00:f7:6f:cf:7c:aa

3/17/15 10:24:00.000 PM kernel[0]: en0: channel changed to 11

3/17/15 10:24:00.000 PM kernel[0]: AirPort: Link Down on awdl0. Reason 1 (Unspecified).

3/17/15 10:24:00.000 PM kernel[0]: IO80211AWDLPeerManager::doDisable source [setLinkState]

3/17/15 10:24:00.000 PM kernel[0]: ARPT: 74234.700994: wl0: leaveModulePoweredForOffloads: Wi-Fi will turn off.

3/17/15 10:24:00.000 PM kernel[0]: AirPort: Link Down on en0. Reason 8 (Disassociated because station leaving).

3/17/15 10:24:00.000 PM kernel[0]: en0::IO80211Interface::postMessage bssid changed

3/17/15 10:24:00.000 PM kernel[0]: en0: 802.11d country code set to 'X0'.

3/17/15 10:24:00.000 PM kernel[0]: en0: Supported channels 1 2 3 4 5 6 7 8 9 10 11 12 13 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 144 149 153 157 161 165

3/17/15 10:24:00.710 PM sharingd[221]: 22:24:00.709 : SDStatusMonitor::kStatusWirelessPowerChanged

3/17/15 10:24:00.713 PM discoveryd[51]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.0.1.1 Port 53 errno 50, fd 69, ErrLogCount 1 ResolverIntf:4

3/17/15 10:24:00.713 PM discoveryd[51]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.0.1.1 Port 53 errno 50, fd 69, ErrLogCount 2 ResolverIntf:4

3/17/15 10:24:00.713 PM discoveryd[51]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.0.1.1 Port 53 errno 50, fd 75, ErrLogCount 3 ResolverIntf:4

3/17/15 10:24:00.714 PM discoveryd[51]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.0.1.1 Port 53 errno 50, fd 69, ErrLogCount 4 ResolverIntf:4

3/17/15 10:24:00.714 PM airportd[30]: _handleLinkEvent: WiFi is not powered. Resetting state variables.

3/17/15 10:24:00.714 PM discoveryd[51]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.0.1.1 Port 53 errno 50, fd 69, ErrLogCount 5 ResolverIntf:4

3/17/15 10:24:00.714 PM discoveryd[51]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.0.1.1 Port 53 errno 50, fd 69, ErrLogCount 6 ResolverIntf:4

3/17/15 10:24:00.715 PM discoveryd[51]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.0.1.1 Port 53 errno 50, fd 69, ErrLogCount 7 ResolverIntf:4

3/17/15 10:24:00.715 PM discoveryd[51]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.0.1.1 Port 53 errno 50, fd 69, ErrLogCount 8 ResolverIntf:4

3/17/15 10:24:00.716 PM discoveryd[51]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.0.1.1 Port 53 errno 50, fd 69, ErrLogCount 9 ResolverIntf:4

3/17/15 10:24:00.716 PM discoveryd[51]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.0.1.1 Port 53 errno 50, fd 69, ErrLogCount 10 ResolverIntf:4

3/17/15 10:24:00.000 PM kernel[0]: IOThunderboltSwitch<0xffffff80294c0e00>(0x0)::listenerCallback - Thunderbolt HPD packet for route = 0x0 port = 11 unplug = 0

3/17/15 10:24:00.000 PM kernel[0]: IOThunderboltSwitch<0xffffff80294c0e00>(0x0)::listenerCallback - Thunderbolt HPD packet for route = 0x0 port = 12 unplug = 0

3/17/15 10:24:00.000 PM kernel[0]: AppleCamIn::systemWakeCall - messageType = 0xE0000340

3/17/15 10:24:01.000 PM kernel[0]: AppleThunderboltNHIType2::waitForOk2Go2Sx - retries = 9

3/17/15 10:24:02.000 PM kernel[0]: hibernate_page_list_setall(preflight 0) start 0xffffff81f465d000, 0xffffff81fabf9000

3/17/15 10:24:02.000 PM kernel[0]: hibernate_page_list_setall time: 747 ms

3/17/15 10:24:02.000 PM kernel[0]: pages 3408301, wire 311686, act 1349292, inact 134, cleaned 0 spec 40, zf 401879, throt 0, compr 469, xpmapped 40000

3/17/15 10:24:02.000 PM kernel[0]: could discard act 368488 inact 541740 purgeable 420358 spec 14201 cleaned 14

3/17/15 10:24:02.000 PM kernel[0]: WARNING: hibernate_page_list_setall skipped 41565 xpmapped pages

3/17/15 10:24:02.000 PM kernel[0]: hibernate_page_list_setall found pageCount 2063500

3/17/15 10:24:02.000 PM kernel[0]: IOHibernatePollerOpen, ml_get_interrupts_enabled 0

3/17/15 10:24:02.000 PM kernel[0]: IOHibernatePollerOpen(0)

3/17/15 10:24:02.000 PM kernel[0]: encryptStart 140d0

3/17/15 10:24:02.000 PM kernel[0]: IOPolledInterface::checkForWork[5] 0xe00002eb

3/17/15 10:24:02.000 PM kernel[0]: PMStats: Hibernate write took 1 ms

3/17/15 10:24:02.000 PM kernel[0]: all time: 1 ms, comp bytes: 0 time: 0 ms 0 Mb/s, crypt bytes: 184112 time: 0 ms 673 Mb/s,

3/17/15 10:24:02.000 PM kernel[0]: image 0 (0%), uncompressed 0 (0), compressed 0 (0%), sum1 a9f56e85, sum2 0

3/17/15 10:24:02.000 PM kernel[0]: zeroPageCount 0, wiredPagesEncrypted 0, wiredPagesClear 0, dirtyPagesEncrypted 0

3/17/15 10:24:02.000 PM kernel[0]: hibernate_write_image done(e00002eb)

3/17/15 10:24:02.000 PM kernel[0]: sleep

3/17/15 10:24:02.000 PM kernel[0]: Wake reason: EC.LidOpen XHC1 (User)

3/17/15 10:24:02.705 PM discoveryd[51]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.0.1.1 Port 53 errno 50, fd 69, ErrLogCount 11 ResolverIntf:4

3/17/15 10:24:02.706 PM discoveryd[51]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.0.1.1 Port 53 errno 50, fd 69, ErrLogCount 12 ResolverIntf:4

3/17/15 10:24:02.706 PM discoveryd[51]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.0.1.1 Port 53 errno 50, fd 69, ErrLogCount 13 ResolverIntf:4

3/17/15 10:24:02.706 PM discoveryd[51]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.0.1.1 Port 53 errno 50, fd 69, ErrLogCount 14 ResolverIntf:4

3/17/15 10:24:02.706 PM discoveryd[51]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.0.1.1 Port 53 errno 50, fd 69, ErrLogCount 15 ResolverIntf:4

3/17/15 10:24:02.706 PM discoveryd[51]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.0.1.1 Port 53 errno 50, fd 69, ErrLogCount 16 ResolverIntf:4

3/17/15 10:24:02.707 PM discoveryd[51]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.0.1.1 Port 53 errno 50, fd 69, ErrLogCount 17 ResolverIntf:4

3/17/15 10:24:02.707 PM discoveryd[51]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.0.1.1 Port 53 errno 50, fd 69, ErrLogCount 18 ResolverIntf:4

3/17/15 10:24:02.707 PM discoveryd[51]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.0.1.1 Port 53 errno 50, fd 69, ErrLogCount 19 ResolverIntf:4

3/17/15 10:24:02.707 PM discoveryd[51]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.0.1.1 Port 53 errno 50, fd 69, ErrLogCount 20 ResolverIntf:4

3/17/15 10:24:06.000 PM kernel[0]: AppleCamIn::systemWakeCall - messageType = 0xE0000320

3/17/15 10:24:06.001 PM watchdogd[320]: [watchdog_daemon] @( pm_callback) - ref=0x0 msg_type=0xe0000320 msg=0x0

3/17/15 10:24:06.000 PM kernel[0]: AppleCamIn::systemWakeCall - messageType = 0xE0000340

3/17/15 10:24:06.000 PM kernel[0]: AppleCamIn::wakeEventHandlerThread

3/17/15 10:24:06.002 PM discoveryd[51]: Basic Bonjour stop listening on awdl0

3/17/15 10:24:06.000 PM kernel[0]: Previous sleep cause: 5

3/17/15 10:24:06.000 PM kernel[0]: The USB device Apple Internal Keyboard / Trackpad (Port 12 of Hub at 0x14000000) may have caused a wake by issuing a remote wakeup (2)

3/17/15 10:24:06.000 PM kernel[0]: AppleThunderboltNHIType2::prePCIWake - power up complete - took 1 us

3/17/15 10:24:06.008 PM discoveryd[51]: Basic DNSResolver UDNSServer:: PowerState is Wakeup

3/17/15 10:24:06.000 PM kernel[0]: AppleThunderboltGenericHAL::earlyWake - complete - took 1 milliseconds

3/17/15 10:24:06.000 PM kernel[0]: IOThunderboltSwitch<0xffffff80294c0e00>(0x0)::listenerCallback - Thunderbolt HPD packet for route = 0x0 port = 11 unplug = 0

3/17/15 10:24:06.000 PM kernel[0]: IOThunderboltSwitch<0xffffff80294c0e00>(0x0)::listenerCallback - Thunderbolt HPD packet for route = 0x0 port = 12 unplug = 0

3/17/15 10:24:06.000 PM kernel[0]: TBT W (2): 0x0040 [x]

3/17/15 10:24:06.000 PM kernel[0]: en0: channel changed to 1

3/17/15 10:24:06.213 PM sharingd[221]: 22:24:06.213 : SDStatusMonitor::kStatusWirelessPowerChanged

3/17/15 10:24:06.000 PM kernel[0]: AirPort: Link Up on awdl0

3/17/15 10:24:06.000 PM kernel[0]: en0: channel changed to 1

3/17/15 10:24:06.245 PM sharingd[221]: 22:24:06.245 : SDStatusMonitor::kStatusWirelessPowerChanged

3/17/15 10:24:06.000 PM kernel[0]: IO80211AWDLPeerManager::setAwdlOperatingMode Setting the AWDL operation mode from AUTO to SUSPENDED

3/17/15 10:24:06.000 PM kernel[0]: IO80211AWDLPeerManager::setAwdlSuspendedMode() Suspending AWDL, enterQuietMode(true)

3/17/15 10:24:06.000 PM kernel[0]: AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitialized

3/17/15 10:24:06.000 PM kernel[0]: en0: 802.11d country code set to 'US'.

3/17/15 10:24:06.000 PM kernel[0]: en0: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 144 149 153 157 161 165

3/17/15 10:24:06.376 PM hidd[71]: MultitouchHID: device bootloaded

3/17/15 10:24:06.000 PM kernel[0]: ARPT: 74237.192775: MacAuthEvent en0 Auth result for: 00:f7:6f:cf:7c:aa MAC AUTH succeeded

3/17/15 10:24:06.000 PM kernel[0]: AirPort: Link Up on en0

3/17/15 10:24:06.000 PM kernel[0]: en0: BSSID changed to 00:f7:6f:cf:7c:aa

3/17/15 10:24:06.000 PM kernel[0]: en0: channel changed to 11

3/17/15 10:24:06.000 PM kernel[0]: en0::IO80211Interface::postMessage bssid changed

3/17/15 10:24:06.442 PM configd[26]: LINKLOCAL en0: parent has no IP

3/17/15 10:24:06.000 PM kernel[0]: ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0xffffff802c6ba7b0

3/17/15 10:24:06.452 PM networkd[125]: +[NETLedBelly stopFastFail] Clearing ledbelly failure cache

3/17/15 10:24:06.453 PM UserEventAgent[17]: Captive: CNPluginHandler en0: Inactive

3/17/15 10:24:06.456 PM configd[26]: network changed: v4(en0-:10.0.1.4) DNS- Proxy-

3/17/15 10:24:06.461 PM discoveryd[51]: Basic WABServer NetResolverEvent no resolvers, resetting domains

3/17/15 10:24:06.463 PM discoveryd[51]: AwdlD2d AwdlD2dStartAdvertisingPair: 'sandys-macbook-pro' Advertising service started

3/17/15 10:24:06.463 PM discoveryd[51]: AwdlD2d AwdlD2dStartAdvertisingPair: 'sandys-macbook-pro' Advertising service started

3/17/15 10:24:06.464 PM discoveryd[51]: AwdlD2d AwdlD2dStartAdvertisingPair: '345fadefffec6ccd00000000000008efip6arpa' Advertising service started

3/17/15 10:24:06.000 PM kernel[0]: ARPT: 74237.244226: AirPort_Brcm43xx::powerChange: System Wake - Full Wake/ Dark Wake / Maintenance wake

3/17/15 10:24:06.000 PM kernel[0]: AppleCamIn::systemWakeCall - messageType = 0xE0000340

3/17/15 10:24:06.000 PM kernel[0]: AppleCamIn::wakeEventHandlerThread

3/17/15 10:24:06.502 PM WindowServer[112]: CGXDisplayDidWakeNotification [74237259364727]: posting kCGSDisplayDidWake

3/17/15 10:24:06.506 PM WindowServer[112]: handle_will_sleep_auth_and_shield_windows: NULL shield_window (lock state: 1)

3/17/15 10:24:06.000 PM kernel[0]: en0: BSSID changed to 00:f7:6f:cf:7c:aa

3/17/15 10:24:06.000 PM kernel[0]: en0: channel changed to 11

3/17/15 10:24:06.518 PM sharingd[221]: 22:24:06.518 : SDStatusMonitor::kStatusWirelessPowerChanged

3/17/15 10:24:06.000 PM kernel[0]: en0: BSSID changed to 00:f7:6f:cf:7c:aa

3/17/15 10:24:06.000 PM kernel[0]: en0: channel changed to 11

3/17/15 10:24:06.535 PM sharingd[221]: 22:24:06.535 : SDStatusMonitor::kStatusWirelessPowerChanged

3/17/15 10:24:06.653 PM identityservicesd[215]: <IMMacNotificationCenterManager: 0x7fa61a91c950>: notification observer: com.apple.iChat notification: __CFNotification 0x7fa618e3fb70 {name = _NSDoNotDisturbDisabledNotification}

3/17/15 10:24:06.656 PM imagent[245]: [Warning] No incoming push handler for selector: handler:isConnectedChanged: topic: (null) command: (null) context: (null)

3/17/15 10:24:06.662 PM identityservicesd[215]: <IMMacNotificationCenterManager: 0x7fa61a91c950>: NC Disabled: NO

3/17/15 10:24:06.672 PM identityservicesd[215]: <IMMacNotificationCenterManager: 0x7fa61a91c950>: DND Enabled: NO

3/17/15 10:24:06.673 PM identityservicesd[215]: <IMMacNotificationCenterManager: 0x7fa61a91c950>: Updating enabled: YES (Topics: (

"com.apple.private.alloy.icloudpairing",

"com.apple.private.alloy.continuity.encryption",

"com.apple.private.alloy.continuity.activity",

"com.apple.madrid",

"com.apple.private.ids",

"com.apple.private.alloy.phonecontinuity",

"com.apple.private.alloy.continuity.activity.public",

"com.apple.private.alloy.continuity.auth",

"com.apple.private.alloy.idsremoteurlconnection",

"com.apple.private.alloy.sms",

"com.apple.private.alloy.screensharing",

"com.apple.private.alloy.maps",

"com.apple.private.alloy.callhistorysync",

"com.apple.private.alloy.continuity.tethering"

))

3/17/15 10:24:06.673 PM identityservicesd[215]: <IMMacNotificationCenterManager: 0x7fa618e452c0>: notification observer: com.apple.iChat notification: __CFNotification 0x7fa618e3fb70 {name = _NSDoNotDisturbDisabledNotification}

3/17/15 10:24:06.678 PM identityservicesd[215]: <IMMacNotificationCenterManager: 0x7fa618e452c0>: NC Disabled: NO

3/17/15 10:24:06.681 PM identityservicesd[215]: <IMMacNotificationCenterManager: 0x7fa618e452c0>: DND Enabled: NO

3/17/15 10:24:06.681 PM identityservicesd[215]: <IMMacNotificationCenterManager: 0x7fa618e452c0>: Updating enabled: YES (Topics: (

"com.apple.madrid"

))

3/17/15 10:24:06.692 PM sharingd[221]: 22:24:06.692 : Discoverable mode changed to Contacts Only

3/17/15 10:24:06.693 PM sharingd[221]: 22:24:06.692 : BTLE scanning started

3/17/15 10:24:06.693 PM sharingd[221]: 22:24:06.692 : Scanning mode Contacts Only

3/17/15 10:24:06.694 PM sharingd[221]: 22:24:06.694 : BTLE scanner Powered On

3/17/15 10:24:06.695 PM sharingd[221]: 22:24:06.694 : SDWormholeServer::failedToStartScanningWithError Error Domain=NSMachErrorDomain Code=8 "wirelessproxd can't start scanning at this time." UserInfo=0x7f805413dcf0 {NSLocalizedDescription=wirelessproxd can't start scanning at this time.}

3/17/15 10:24:06.000 PM kernel[0]: AFP_VFS afpfs_DoReconnect: doing reconnect on /Volumes/Sandra Andina's 2TB Time Ca

3/17/15 10:24:06.000 PM kernel[0]: AFP_VFS afpfs_DoReconnect: soft mounted and hidden volume so do not notify KEA for /Volumes/Sandra Andina's 2TB Time Ca

3/17/15 10:24:06.000 PM kernel[0]: AFP_VFS afpfs_DoReconnect: Max reconnect time: 30 secs, Connect timeout: 15 secs for /Volumes/Sandra Andina's 2TB Time Ca

3/17/15 10:24:06.000 PM kernel[0]: AFP_VFS afpfs_DoReconnect: connect to the server /Volumes/Sandra Andina's 2TB Time Ca

3/17/15 10:24:06.000 PM kernel[0]: ASP_TCP asp_SetTCPQoS: sock_settclassopt got error 57

3/17/15 10:24:06.000 PM kernel[0]: AFP_VFS afpfs_DoReconnect: connect on /Volumes/Sandra Andina's 2TB Time Ca failed 51.

3/17/15 10:24:06.000 PM kernel[0]: AFP_VFS afpfs_DoReconnect: sleep for 1 seconds and then try again

3/17/15 10:24:07.000 PM kernel[0]: AirPort: RSN handshake complete on en0

3/17/15 10:24:07.663 PM netbiosd[2228]: network_reachability_changed : network is not reachable, netbiosd is shutting down

3/17/15 10:24:07.665 PM UserEventAgent[17]: Captive: [CNInfoNetworkActive:1709] en0: SSID 'User's Network' making interface primary (cache indicates network not captive)

3/17/15 10:24:07.665 PM UserEventAgent[17]: Captive: CNPluginHandler en0: Evaluating

3/17/15 10:24:07.665 PM configd[26]: network changed: DNS* Proxy

3/17/15 10:24:07.666 PM UserEventAgent[17]: Captive: en0: Not probing 'User's Network' (cache indicates not captive)

3/17/15 10:24:07.666 PM UserEventAgent[17]: Captive: CNPluginHandler en0: Authenticated

3/17/15 10:24:07.000 PM kernel[0]: IO80211AWDLPeerManager::setAwdlOperatingMode Setting the AWDL operation mode from SUSPENDED to AUTO

3/17/15 10:24:07.000 PM kernel[0]: IO80211AWDLPeerManager::setAwdlAutoMode Resuming AWDL

3/17/15 10:24:07.674 PM configd[26]: network changed: v4(en0!:10.0.1.4) DNS+ Proxy+ SMB

3/17/15 10:24:07.679 PM networkd[125]: +[NETLedBelly stopFastFail] Clearing ledbelly failure cache

3/17/15 10:24:07.681 PM networkd[125]: +[NETLedBelly stopFastFail] Clearing ledbelly failure cache

3/17/15 10:24:07.000 PM kernel[0]: en0: BSSID changed to 00:f7:6f:cf:7c:aa

3/17/15 10:24:07.000 PM kernel[0]: en0: channel changed to 11

3/17/15 10:24:07.707 PM sharingd[221]: 22:24:07.707 : SDStatusMonitor::kStatusWirelessPowerChanged

3/17/15 10:24:07.000 PM kernel[0]: AFP_VFS afpfs_DoReconnect: connect to the server /Volumes/Sandra Andina's 2TB Time Ca

3/17/15 10:24:07.000 PM kernel[0]: ASP_TCP asp_SetTCPQoS: sock_settclassopt got error 57

3/17/15 10:24:08.000 PM kernel[0]: ASP_TCP FindDSIReqInfo: in reconnect, but reconn reqInfo not in use 0x0 on 0xffffff802c6ba7b0?

3/17/15 10:24:08.000 PM kernel[0]: AFP_VFS afpfs_DoReconnect: Logging in with uam 13 /Volumes/Sandra Andina's 2TB Time Ca

3/17/15 10:24:08.000 PM kernel[0]: AFP_VFS afpfs_DoReconnect: Restoring session /Volumes/Sandra Andina's 2TB Time Ca

3/17/15 10:24:08.752 PM discoveryd[51]: Basic Warn DD_Warn: Corrupt NSEC RDATA size

3/17/15 10:24:09.204 PM Mail[183]: No worthy mechs found

3/17/15 10:24:09.204 PM Mail[183]: No worthy mechs found

3/17/15 10:24:09.531 PM imagent[245]: [Warning] No incoming push handler for selector: handler:isConnectedChanged: topic: (null) command: (null) context: (null)

3/17/15 10:24:10.156 PM Mail[183]: No worthy mechs found

3/17/15 10:24:10.156 PM Mail[183]: No worthy mechs found

3/17/15 10:24:11.000 PM kernel[0]: AppleCamIn::handleWakeEvent_gated

3/17/15 10:24:11.273 PM Mail[183]: No worthy mechs found

3/17/15 10:24:11.273 PM Mail[183]: No worthy mechs found

3/17/15 10:24:11.000 PM kernel[0]: AppleCamIn::handleWakeEvent_gated

3/17/15 10:24:11.544 PM discoveryd[51]: Basic DNSResolver UDNSServer:: PowerState is Wakeup

3/17/15 10:24:11.000 PM kernel[0]: AppleCamIn::systemWakeCall - messageType = 0xE0000300

3/17/15 10:24:11.545 PM coreaudiod[196]: 2015-03-17 10:24:11.545384 PM [AirPlay] Power: SystemHasPoweredOn

3/17/15 10:24:11.545 PM watchdogd[320]: [watchdog_daemon] @( pm_callback) - ref=0x0 msg_type=0xe0000300 msg=0x0

3/17/15 10:24:11.545 PM sharingd[221]: 22:24:11.545 : Starting AirDrop server for user 503 on wake

3/17/15 10:24:11.546 PM coreaudiod[196]: 2015-03-17 10:24:11.545514 PM [AirPlay] BTLE client starting to browse for AirPlay Solo Target Presence.

3/17/15 10:24:11.546 PM sharingd[221]: 22:24:11.545 : Scanning mode Contacts Only

3/17/15 10:24:11.548 PM coreaudiod[196]: 2015-03-17 10:24:11.547948 PM [AirPlay] BTLE client stopping to browse for AirPlay Solo Target Presence.

3/17/15 10:24:11.548 PM coreaudiod[196]: 2015-03-17 10:24:11.548135 PM [AirPlay] BTLE client starting to browse for AirPlay Solo Target Presence.

3/17/15 10:24:11.548 PM sharingd[221]: 22:24:11.548 : BTLE scanner Powered On

3/17/15 10:24:11.550 PM coreaudiod[196]: 2015-03-17 10:24:11.549544 PM [AirPlay] BTLE client stopped to browse for AirPlay Solo Target Presence.

3/17/15 10:24:11.550 PM coreaudiod[196]: 2015-03-17 10:24:11.549685 PM [AirPlay] BTLE client started to browse for AirPlay Solo Target Presence.

3/17/15 10:24:11.000 PM kernel[0]: en0: BSSID changed to 00:f7:6f:cf:7c:aa

3/17/15 10:24:11.000 PM kernel[0]: en0: channel changed to 11

3/17/15 10:24:11.596 PM sharingd[221]: 22:24:11.595 : SDStatusMonitor::kStatusWirelessPowerChanged

3/17/15 10:24:11.497 PM ntpd[116]: wake time set -0.319854 s

3/17/15 10:24:11.000 PM kernel[0]: ASP_TCP FindDSIReqInfo: in reconnect, but reconn reqInfo IDs do not in match 62100 != 62101 on 0xffffff802c6ba7b0

3/17/15 10:24:11.902 PM Notes[462]: No worthy mechs found

3/17/15 10:24:11.902 PM Notes[462]: No worthy mechs found

3/17/15 10:24:12.090 PM Mail[183]: No worthy mechs found

3/17/15 10:24:12.090 PM Mail[183]: No worthy mechs found

3/17/15 10:24:12.345 PM discoveryd[51]: None ClientIPC DNSServiceRemoveRecord: registrationId is 0 Client[netbiosd(2228)]

3/17/15 10:24:12.345 PM discoveryd[51]: None ClientIPC DNSServiceRemoveRecord: registrationId is 0 Client[netbiosd(2228)]

3/17/15 10:24:12.345 PM discoveryd[51]: None ClientIPC DNSServiceRemoveRecord: registrationId is 0 Client[netbiosd(2228)]

3/17/15 10:24:12.346 PM discoveryd[51]: None ClientIPC DNSServiceRemoveRecord: registrationId is 0 Client[netbiosd(2228)]

3/17/15 10:24:12.346 PM discoveryd[51]: None ClientIPC DNSServiceRemoveRecord: registrationId is 0 Client[netbiosd(2228)]

3/17/15 10:24:12.823 PM Dock[192]: void CGSShmemReleaseMappedMemory(CGSShmemID): failed to find shmem ID 5491.

3/17/15 10:24:13.057 PM Notes[462]: No worthy mechs found

3/17/15 10:24:13.058 PM Notes[462]: No worthy mechs found

3/17/15 10:24:13.959 PM Dock[192]: void CGSShmemReleaseMappedMemory(CGSShmemID): failed to find shmem ID 5530.

3/17/15 10:24:14.928 PM Dock[192]: void CGSShmemReleaseMappedMemory(CGSShmemID): failed to find shmem ID 5548.

3/17/15 10:24:20.515 PM discoveryd[51]: Basic DNSResolver Error 9 on socket - this might be a closed socket

___________

Note the “Error 9 on socket:” it seemed to have occurred after earlier lockups. Are other possible telltale phrases “no worthy mechs found,” and the ones I bolded?

Sandra,

Not sure what you hope to gain by posting here, but just so you know the only way you can possibly resolve your problem is by contacting Apple, which you cannot do here. Judging by the discussions size and when it started, there are clearly many other users who share your frustration and after all this time and all these words, nobody has been able to recommend a solution so I'd have to guess there is close to zero chance of your receiving any meaningful help here. Sorry to be the bearer of bad news and I certainly wish I could help.

Thanks, but I HAVE contacted Apple--by phone, online AppleCare chat, and in person at the Genius Bar. I posted the Console logs in the hope that someone around here with deeper knowledge of UNIX code and what it might reveal about hardware behavior might glean a clue, one that seems to have eluded the Geniuses and AppleCare support techs to date. If they can suss out the cause of the problem, perhaps they can devise a solution--and the result could help MANY more folks than just me.

Sandra Andina1 wrote:

I posted the Console logs in the hope that someone around here with deeper knowledge of UNIX code and what it might reveal about hardware behavior might glean a clue, one that seems to have eluded the Geniuses and AppleCare support techs to date.

Actually, none of that is UNIX code, but it's just as difficult to understand to most of us untrained users. The Console output is mostly informational in nature. The system.log is where the majority of the error conditions are described and if you look under diagnostic reports you might be able to locate a hang or crash report that occurred at the time it locked up. That would be the most beneficial.

Note the “Error 9 on socket:” it seemed to have occurred after earlier lockups.

Possible. The discovered process is new to Yosemite and replaces the mDNSResponder process that served OS X fairly well for over twelve years. There has been speculation that it is responsible for a number of mysterious networking problems. One technical article lists these issues as possibly being cause by it:

• Random failures to resolve DNS names
• Duplicate machine names
• Very inconsistent wake on demand
• Impossible to reach services running on a Mac from the outside
• Very flakey Wide Area Bonjour registration

There are efforts to resolve all of these, but none would seem to be related to what you are seeing.

The biggest problem with posting here is that almost nobody that does troubleshooting is still monitoring this thread way too long thread. You will always get a lot more help faster if you start your own discussion and wait for the experts to drop by and ask you for diagnostic information. If you get a solution, you can always return and let everybody know, but posting here is mostly preaching to the choir. Not picking on you at all, it's just the way this forum works best.

Actually, I DID start my own thread when this began happening, but nobody seemed to have a clue why it was happening, only to say it was happening to them too and they hoped I could find an answer.