New Retina Macbook pro 13 Haswell system hang/unresponsive

I faced a similar issue that got resolved as soon as I upgraded it to Yosemite. Try upgrading your system to Yosemite and you should not be facing the same issue anymore.

Cheers

Ratan

Oh thanks Ratan!!!

btw did you upgrade with the public beta 2?

is it a lot buggy?

You can sign up for the programme here using your Apply ID:

https://appleseed.apple.com/sp/betaprogram/

I faced an issue working on MATLAB but found a simple workaround on the internet. Considering this is the Beta2 version with Yosemite releasing on Sept 17, I would say it is pretty darn good.

Cheers

Ratan

I disabled Firefox Hardware Abstraction: no freeze for about 40 days and counting.

thanks!

but be the 17th of sept the iOS 8 will be released..for yosemite rumors are that it'll be available this fall, some say at the beginning of october!

lately i'm experiencing less crashes i don't know if it is the new safari update or if it is that i've put youtube into html5 mode..hope that helps someone..

My Macbook air is in the Austin repair shop at this moment. It went in several weeks ago to address the unresponsive trackpad and unresponsive left mouse click issue. I seem to only experience it upon waking from sleep mode. They replaced the logic board, trackpad, and "a cable". After I got the machine back, it was fine for about a week and a half until it froze up again. The only thing that would get it working correctly again is to just shut it down and come back later.

The repair tech called me from Austin this morning and said it was an OS problem and that they are doing a clean install. He warned me to not put any "OS data" back on the machine because it could be corrupting the OS. Maybe. Maybe not. When I get the machine back, I'll do a clean install of any applications I have on the old machine.

Well, that reasoning doesn't make any sense at all. I upgraded my OS to Yosemite Beta and voila! Never faced this trouble again.

It IS an OS issue but reloading the old OS will def not address the issue.

Hope this helps.

Have you gotten your issue resolved? My Macbook does the same thing and since it is still happening after over a year from your originally post, it makes me wonder how much Apple is doing to resolve it.

I have taken it in and they have to remove the battery and put it back in to get it to unfreeze. I have learned that I can just wait for the batter to die and then put the charger back on and it will work again.

Frustrating. 😟

Well upgrading to Yosemite solved it for me. Never faced this issue again. I really suggest you try that.

Cheers

Ratan

Thank you, I did upgrade today so hopefully that helps.

My first MBP had this issue, was returned for replacement that had never done it, until today. I installed Yosemite last week.

Arg, as per my own post here: MBPr Late-2013 sudden keyboard/trackpad freezing

My one has just started doing it as of Yosemite :S

Had the laptop for 11 months and it's never done this before!

My Late 2013 Macbook Pro 13" froze 10/31/14 on Yosemite. I stopped using Firefox a week before so only using Safari. As I speculated before this must be a hardware bug since the SYSTEM.LOG has no records to indicate a problem. This may be the last Apple computer I ever buy. Linux for me most likely. (I also do not like the flat GUI). Can we start a Kick Starter campaign to paste Apple?

I have a mid-2012 macbook pro 15", and I've been experiencing the same things. It seems to happen frequently when i'm playing games, but it can also happen when i'm just browsing the web.

The symptoms are always the same, trackpad and keyboard freeze but everything else works just fine. I've taken it to the apple store and they said there's nothing wrong with it. I've done fresh installs of the OS multiple times, wiping the hard drive each time but the issue persists. I upgraded to Yosemite and the issue persists.

The one common thing I've noticed every time it happens, is the USB hub that controls the bluetooth, trackpad and keyboard disappears from the system profiler like it crashed or something. It won't show up until I do a hard reset. Putting the computer to sleep doesn't fix the issue cause the usb hub appears to be toast.

I'd really love to find an answer to this issue. Apple is no help and by the length of this thread I'd say there are a TON of us with the problem.