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incorrect apple id cannot be used to unlock this iphone

after having updated my ios to the latest version, I can not activate my iphone, and shows me the following message


incorrect apple id cannot be used to unlock this iphone

iPhone 4, iOS 7.0.3

Posted on Oct 25, 2013 2:21 PM

Reply
108 replies

Aug 9, 2016 7:36 PM in response to fcosilvas

Years later after this was first posted and this issue is still on going with NO FIX? Whats up with that?

Recently I updated my iPad once it came time to log in I had the same issue. My O*****@****.ca can not be used to unlock this iPad. SURPRISE!!!! Same login information and it works for iCloud, iTunes and my other devices with no issues. I went into iCloud & iTunes to manage my devices and to my surprise the iPad is not listed anymore. So this is why I can not connect my iPad to my iTunes to complete activation. So how do I get it back into my devices when I dont have access through my iPad itself?

Oct 12, 2016 1:45 PM in response to truculent13

I tried to sell my iphone and when the person went to activate it, same problem. this is on an iphone 6s ios 10. The solution: Called apple, they are having me send in the original receipt for the device. They can unlock it on their end. Strange part is that the apple ID is not mine. I do not recognize it. So entering my apple ID does not activate the phone, and that is because it is not my ID. Strange. Supposedly takes up to 8 days to release the phone on apples end.

incorrect apple id cannot be used to unlock this iphone

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