"Playback error Tap to retry" while using youtube, Internet videos dont work and Siri doesn't work

So I have an iPad mini 16GB running iOS 7.0.3


These are the issues I face:

  • "Playback error Tap to retry" in the YouTube app
  • Videos shared on Facebook don't play
  • Videos in Safari dont play (the videos being HTML5)
  • Siri never connects

I would like to add that when I do hit a video to play, the video area is black (no play/volume controls) but the little loading circle by the wifi icon is spinning as if it is loading. I have tried waiting for a long time for them to load and see if anything happens, but still nothing



This is what I have tried so far:

  • Reinstall youtube app
  • Home+Power button till reboot
  • Settings > General settings > Reset > Reset Network Settings
  • Settings > General settings > Reset > Reset All Settings
  • Settings > General settings > Reset > Erase All Content and Settings
  • Settings > Safari > Clear cookies and Data
  • DFU mode then Restore using iTunes (I have tried both restoring from a backup and setting it up as a new iPad, still no dice)



I would also like to add that other videos do work, I can record video with my camera and play it back with no issues too

iPad, iOS 7.0.3

Posted on Oct 25, 2013 3:30 PM

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Question marked as Top-ranking reply

Posted on Oct 25, 2013 3:57 PM

Issue was fixed after I updated my modem firmware (ZyXel VMG3312 modem)

18 replies

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"Playback error Tap to retry" while using youtube, Internet videos dont work and Siri doesn't work

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