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Home Sharing not working - iTunes 11.1.2 / iOS 7.0.3

For/If somebody who uses iTunes Home Sharing - has home sharing stopped working for you after updating to iTunes to 11.1.2 or OS X Mavericks? Both of those updates were released and applied on the same day. Before these two updates, it was working fine. Just trying to figure out which is possibly the problem and how to fix it. Any suggestions will be appreciated.


BEFORE

OS X Mountain Lion 10.8.5

iTunes 11.1 or 11.1.1


AFTER

OS X Mavericks

iTunes 11.1.2


Devices on the Network

(Device ... Operating System ... Network Connection Type)

Mac Mini ... OS X Mavericks 10.9 … Wired

MacBook Pro(MBP) ... OS X Mavericks 10.9 … Wi-Fi

iPhone 5 ... iOS 7.0.3 … Wi-Fi

iPhone 5 ... iOS 6.1.4 ... Wi-Fi

iPad 3rd Gen … iOS 7.0.2 ... Wi-Fi


The Home Sharing is still working fine between the OS X devices (Mac Mini and MBP). But none of the iOS devices detect either of the Home Sharing Libraries (Mac Mini and MBP library). Also, since all three iOS devices are running three different iOS versions, i dont believe it is not an iOS problem.

iPhone 5, iOS 7.0.3

Posted on Oct 25, 2013 7:43 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 28, 2013 8:05 AM

Hello amerikandesi87,


Thanks for using Apple Support Communities.

For more information on this, take a look at:


Troubleshooting Home Sharing

http://support.apple.com/kb/ts2972


Best of luck,

Mario

75 replies

Dec 9, 2013 3:21 PM in response to mikedeanellis

Thanks to all. IPv6 is indeed the problem (at least for me). If you want IPv6 back on for some reason the trick is to ensure that all computers on the network are using it. My issue started when I connected an old Windows XP machine to the network which did not have IPv6 installed and enabled for the network adapter on that machine. Hope this helps...

Dec 10, 2013 6:52 AM in response to jimiapple67

I completely Removed (In THIS Order) iTunes > Apple Mobile Device Support > Bonjour > Apple Application Support > Apple Software Update.... Then Restarted!


I then Downloaded the latest version of iTunes and Installed it Fresh (All that I removed was restored); Problem Resolved!


This worked for me!! None of the others did, but thankyou jimiapple67

Dec 14, 2013 8:37 AM in response to amerikandesi87

Having tried a number of fixes, the only solution that works fully for me is disabling ipv6 in the network adaptor of the PC which hosts iTunes.


I have no idea what if anything actually uses ipv6, but I haven't had any noticable problems.


My Apple TV is linked by ethernet cable and seems to be bulletproofed by being so.


What I do find is that, just as wireless syncing is random in it's abilities, so is home sharing.


We have two iPhones and an iPad and not all of them always connect wirelessly to sync even though they sit next to the router. Similarly they don't always find home sharing.


The cure always seems to be turn it all off and turn it all on again. In my humble opinion tech has been like that for ever, even in the days before Windows 3.1.


Maybe one day Apple will fix it.

Dec 22, 2013 8:39 PM in response to amerikandesi87

Same here, suddenly it stopped working (It was working for month, still no idea why). Already exchanged my AppleTV's and even bought an external wireless adapter for my mac mini but it keeps on crashing after a few minutes. Disabled IPV6 and performed a PRAM reset as well - nothing


What about a new installation of:


1. Itunes on MAC?

2. OSX ?


Anyone has experience with that?


Thanks

Dec 24, 2013 1:48 PM in response to BraneRift

This certainly does work BUT you must restart your router after disabling IPV6 using Terminal.


Was driving me NUTS as everyone was saying disabling IPV6 would work but it didn't for me. Once I restarted the router and then forgot and reinstated the network on my Apple TV it all clicked into place again. Home Sharing now working and Airplay icon back in top bar in 10.9.1.


Just in time for Xmas Day! Phew! ;-)

Home Sharing not working - iTunes 11.1.2 / iOS 7.0.3

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