iMessage won't open when clicking on icon. Is there a fix?

Hi, no, it is just jumping and jumping, not even opening the menu. This is happening from every location I tried. The only think I can do is to force quit .

Hi,

If you have not already done so open th Font Book app and make sure AppleGothic is present, Active, not Duplicated and Validates from the File Menu item.

AppleGothic will appear near the bottom of the list in Font Book (it is also all one word).

8:41 p.m. Thursday; June 18, 2015

Hi, I did. It is there, not duplicated 😟

Hi,

Open a Finder window.

Use the Go Menu whilst holding down the ALT key.

Select the Library that then appears in the Menu list.

Navigate to Preferences.

Find the file com.apple.ichat.plist and drag it to the Trash.

Does Messages open now ?

8:02 p.m. Friday; June 19, 2015

Hi,

there is not such a file in my library, but yes, it is working now, I do not know how I did that, but after creating large space (like more than 20 GB) on the hard drive , started working. It is not comfortable though, with my 128 Air 😟 Any tips?

Thanks!

Hi,

Tell me more about creating the free space and how full the Drive actually is please.

8:31 p.m. Sunday; June 28, 2015

The first one didn't work, because when I tried to drag the icon off the dock, it immediately went back to the dock, but the steps above did help me.

Thanks,

Lisa

Hi Ralpl Johns,

I've issue the same. Before, i'm running OSX 10.11.2 on MBP Retina 15" (Early 2013) and now i replaced by MBP Retina 15" (Mid 2015). I'm copy Folder Message in "~/library/Messages" to save (on MBP 2013) then i pasted to "~/library/Messages" on MBP 15" (Mid 2015) but iMess noticed error and i'm trying open but cannot 😟 Plz help me resolve to issue (i don't want reinstall Mac OSX), tks very much.

Hi,

The Apple Discussions are organised into "Communities" based on different factors.

Some are to do with the OS X version, by their commonly used name such as EL Capitan or Mavericks.

Others are by specific applications or by Device such as the iPhone and iPad areas.

You post that you are using EL Capitan (OS X 10.11.x) but has joined a Thread in Mavericks.

If you are getting that error message then you do not have the same problem as most of the people in this Thread had in Mavericks' version of Messages.

We need to see the Log in that error message.

The "report" Button will open a larger window with the details of the fault (and it has a comment bar where you can tell Apple what you were doing at the time).

The Folder in ~/Library/Messages is the Attachments folder (holds files and pics sent in Chats and conversations)

The other three items are the Chat.db items needed to keep track of the history of iMessages and also of Saved Chats.

Saved Chats are in ~/Library/Containers/com.apple.iChat/Data/Library/Messages and then the Archive folder.

In this Messages folder is also an Alias to the Attachments folder which also needs to be linked back to the Folder you said you moved.

Having said that these are not likely to cause an error message like the one you are seeing, which means the individual App crashed. That in turn suggests that there is a deeper issue.

7:43 pm Friday; January 8, 2016

That did it, Ralph. Thank you!!

You're welcome.

7:00 pm Sunday; February 21, 2016

Quite a while since you posted this solution and I'm thankful these support discussions are kept for a long time! After a few frustrating days of my Messages app not opening, I found this message from you and it worked! Thanks for sharing this!🙂

Thank you VERY MUCH for your concisely stated suggestions. Worked like a charm.

Again, thank you.

Bob

No problem.

8:50 pm Tuesday; May 17, 2016

I tried everything and nothing helped...only your suggestion worked.

Thank you