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Mouse and keyboard freezing up in Mavericks. What do I do?

Since switching to Mavericks, while working in Ableton Live, Adobe Premiere and other programs on my 27" 2013 iMac, my mouse cursor will dissappear and keyboard will cease working, except when I push cmd-option-escape. Pushing that brings them both back. Any insight here?

iMac (27-inch, Late 2012), OS X Mavericks (10.9)

Posted on Oct 27, 2013 2:43 PM

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39 replies

Dec 16, 2013 9:22 AM in response to boswelj3

I also can't type CMD-OPT-ESC to open force quit when this happens.


Happens with all my prepherials at once my Apple magic mouse, wireless keyboard, trackpad & 3rd party USB keyboard if that's attached. It now happens every time I have a voice chat in Skype after about 60 seconds of my microphone being un-muted.


It's ridiculous that this is still happening, pretty sure it must be the same issue that affected the 2013 MacBooks that Apple released a fix for.

Dec 18, 2013 6:43 AM in response to boswelj3

Ditto. Very, very frustrating. I've been blaming the Windows 8 VM running in Parallels but I've actually been able to narrow it down to Flash video running in a browser.


Having said that, when flash video is played in Safari, it doesn't appear to be a problem, yet.


In Firefox or Chrome though? Youtube will eventually kick the keyboard and trackpad off, and the sound cuts off at the same time. Heck, even the embedded "live feed" on the cnn.com site crashed my inputs.


System looks like it's operating normally, you just can't type or mouse. Even unplugging the keyboard and plugging it back in doesn't work, and plugging in a mouse has no effect.


I'm running a brand new iMac 27" with a second screen (Apple monitor).


I've been a big Apple proponent for years, but if this keeps happening I cannot recommend the systems. This is actually worse than Windows in my opinion, as it's stability has been steadily improving over the years. I appreciate that Apple is trying to get new features in, but sacrificing stability is a huge mistake. I'm sure they didn't do it intentionally, but they should be moving Heaven and Earth to fix it.

Dec 19, 2013 5:15 AM in response to boswelj3

Well, scratch Safari off the list.


Just 5 minutes into a Youtube video and whamo. Safari hung the entire system.


Again, technically it's still responding, but you just don't have any way to interact with the thing and your only choice is to hold the power switch down until it powers off.


So the problem appears to be Flash video. Apple can gripe all it wants about Flash to try to make a point, but effing Flash videos don't make Windows crash.

Dec 19, 2013 6:40 AM in response to lostspirit

I get the same thing. It's always with youtube videos, the video stops loading, no webpages will load, and I get the beachball spinning when I click on the wifi symbol. Then the whole system crashes eventually and all I can do is force a shutdown. At no point does the system give me an opportunity to send an error reprt, which is very irritating. Also, I don't know whether this is relevant, but i'm signed up to the youtube html5 program as well. I would be nice to be able report these continual system failures.

Dec 19, 2013 9:09 AM in response to boswelj3

I may have narrowed this down even more.


By default, when you hook up an Apple external monitor to an iMac, the audio is redirected to the speakers in the monitor. Went to control panel, changed it back to the internal speakers, when went to Youtube and played a video I knew would crash.


It didn't crash...yet anyways, though it's 8 minutes into it. A video would never last that long before.

Jan 14, 2014 2:08 AM in response to boswelj3

Fixed on my system!


I've had this same situation since early December. It repeatably only took a few minutes of videos before I would get the mouse and keyboard freeze. This is on a brand new 27" iMac.


This weekend I disconnected all my peripherals and tried them individually, running YouTube videos until I got the mouse freeze.


It turned out that the freeze only happened when one of my external drives was plugged in to the iMac. It's a perfectly functional, although several years old, 1 TB Iomega drive. The USB cable to it appears to be completely intact - not even scratched. Since unplugging this drive - and replacing it with a new 2 TB Western Digital drive - I have run hours of YouTube videos with no freeze.


If you are experiencing this anomaly, consider disconnecting all peripherals other than the keyboard and mouse, and see if that fixes it.

Jan 20, 2014 6:58 AM in response to Vik_R

I see this all the time on both the new Mac Pro and MacBook Pro 17" 2011 in Mavericks. USB hub or KVM Switch – both lose devices constantly. And since I work on Mac Pro or MBP with Thunderbolt RAID for work files, I can't disconnect my work drive. I filed a bug report for this but I hope it gets fixed.

Feb 10, 2014 6:41 AM in response to lostspirit

Thanks, the audio tip pointed me in the right direction to fix an issue I was having! I have audio output directed to a Thunderbolt display on my 15-inch, Early 2011 MacBook Pro. My system wasn't crashing, but just temporarily freezing up and stuttering a lot. I had recently installed SoundFlower and suspected it might be causing the issue based on your tip so I uninstalled it and rebooted (I had rebooted prior to that as well), and now the stuttering and freezing is gone.

Mouse and keyboard freezing up in Mavericks. What do I do?

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