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My iPad has no sound

My iPad has no sound. Already tried rebooting and resetting (not to factory setting) but still it has no sound. Although alarm could be heard. Sometimes the sound appeared seconds after the iPad is switched ON and sometimes the sound appeared randomly when using the iPad. What's more, the volume bar (the thing that is use to increase/decrease the volume on screen) is gone! Neither when using the volume changer (beside the iPad) nor on control centre (so it is left blank). There is sound when using headphone but if it's left switched OFF, it did not produce any sound, so I had to unplug and unplug it back. This problem came before iOS 7 probably during iOS 6.0.0+. So any suggestion? Should I buy a new one?

iPad 2 Wi-Fi, iOS 7.0.3

Posted on Oct 27, 2013 3:07 PM

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Question marked as Best reply

Posted on Oct 27, 2013 3:20 PM

First try to reset your device:


Device Reset (won't affect settings/data/music/apps/etc)


1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.


2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.


3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.


Also check your iPad's side switch setting:


http://support.apple.com/kb/HT4085

21 replies

Mar 19, 2014 10:15 PM in response to Judith NOT a Techie

If you had no sound through the earphones too, EVEN when all apps were closed and sound NOT turned off, then it most probably has nothing to do with iOS. Still, if you are more comfortable with windows for listening to your music collection, then you could try one of their phones - even second hand it would be quite sufficient and you could carry it in your pocket.


Anyway, the mini jack socket possibly got some bad treatment and there's now a bad connection. If you don't want an intermittent paperweight, you should have it looked at.

Mar 21, 2014 6:48 AM in response to Judith NOT a Techie

Do follow Everson's advice.

After closing all apps reboot. This does not mean putting the ipad to sleep. You have to switch off the ipad, wait till the screen is completely black, then switch it on again. You will see the apple logo for a while before you get to your home screen.


Some apps really do mess up the sound and once you find which one is doing this, trash it and never use it again. I had a warning about a music app not being updated anymore but I liked it and didn't trash it then forgot. It was a sneaky one that only caused sound to disappear once in a while but I finally got it by a process of elimination. I think the developer hadn't followed Apple's "sound" ;) rules for use with ios updates.

Apr 19, 2014 11:59 PM in response to Guvnor

I have had this problem with my ipad 2 twice now. The first time I was able to fix with 10 second hold home and the sleep button for reboot. The second time I tried everything that was in every thread I found including: cleaning charging connector, sliding mute button, soft reset in settings (even the reset choice that wipes settings and media), updating OS, disabling bluetooth as it could be connected to a speaker and few other things. The only thing that worked is a tip from someone in this support community which suggested to go to youtube and do a search by the microphone button (like SIRI type search). This will ask accesses to your microphone so say yes and the external speaker will star working. In my case the sound through the headset always worked, so check to see if you get that to make sure you have similar problem like mine. I'm thinking that this is old hardware/advanced OS problem and I predict it will come back to me soon. Probably few people have real issue with failed hardware and will never find a fix, but the majority are software related. Some will get it fixed with reboot or reset but maybe it's time to start looking into a new generation ipad!!!!!!!

My iPad has no sound

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