New rMBP sleep/wake failure crashes

I'm using the new Retina MacBook Pro running Mavericks, and in the short span I've used it I've encountered a problem multiple times where the machine crashes during sleep. (I also tend to leave my WD external hard drive plugged in, if that makes any difference.)


I have two error logs, but since they are quite lengthy I have made them viewable in this Evernote:


https://www.evernote.com/shard/s200/sh/6f691ae9-87ba-415f-8951-609d7aec69f7/7ed5 88cbbb0ef7b5368a6fc1aaf83f36

MacBook Pro with Retina display, OS X Mavericks (10.9)

Posted on Oct 29, 2013 4:55 AM

Reply
317 replies

Nov 21, 2013 10:18 AM in response to KumoLumo

Hi there,


Same Sleep Wake Failure on Macbook Pro 15" retina display late-2013.


Thi is no good. OS X restarts itself spontaneously at some point during sleep and all applications with opened archives, current downloads or whatever has been taken place just quits leaving a terrible mess and errors in the file system starts to pile up.


This kind of failures shouldn't really happen to "The World's Most Advanced Operative System".

Nov 22, 2013 8:03 AM in response to KumoLumo

I was having this problem (every day for a week) - but it is fixed now.


Late-2013 MBP Retina 16GB / 512GB SSD - Mavericks


I have an external USB Hub (w/ external drives, CF readers,...) and UPS power - If I removed both of these - the problem went away - But that is not acceptable.


So I called support. They had me:


1- Boot from recovery - COMMAND-R during startup

2- Then they had me do the CMD-CTRL-P-R (wait for 2 start chimes) - Reset NVRAM


Also (I did this on my own) - in Energy Saver - I CHECKED -Prevent computer from sleeping automatically when display is off.


Now my machine has been running fine for 5 days. Hope this helps.

Nov 22, 2013 3:02 PM in response to Casey Kiernan1

Casey Kiernan1 wrote:

....

Also (I did this on my own) - in Energy Saver - I CHECKED -Prevent computer from sleeping automatically when display is off.


Now my machine has been running fine for 5 days. Hope this helps.

Uh... are you saying that you disabled having the computer to go to sleep in order to avoid wake from sleep failures? ;-) I assume that you've actually tried putting it to sleep to see if it will fail?!


Anyway, I'll try resetting NVRAM (without disabling the automatic sleep functionality!)...

Nov 23, 2013 12:57 PM in response to KumoLumo

I am also experiencing this Sleep/Wake issue using a rMBP 2012, 512GB 2.6GHz Intel Core i7 running Mavericks.


I will just close the laptop with no charger attached, no external devices attached either, also no Cisco VPN installed.


I also have the Haswell 2013 MacAIr, i7, 512GB and this also experiences the same problem.


Also seen this on my iMac 27, 2012, 3.4GHz 32GB Ram 768GB SSD, all the aformentioned are runnning Mavericks.

Nov 25, 2013 12:19 PM in response to KumoLumo

I am having this problem too. I just got a 15 inch retina MBP and it is regularly restarting itself while asleep.


There was a firmware update released on Nov 7 for retina MBPs with NVIDIA graphics. I got my MBP on Nov 21 and was not prompted to install any firmware updates, so I assume it shipped with the latest version installed.


Does anyone know if the firmware update has anything to do with resolving this issue?

Nov 25, 2013 1:46 PM in response to Incredulocious

Incredulocious wrote:


Anyway, I'll try resetting NVRAM (without disabling the automatic sleep functionality!)...


I've now tried resetting NVRAM and then letting it sleep as usual afterwards and no, it didn't help. I still get sleep wake failures and reboots.


As I mentioned earlier, the only thing that allows this machine to sleep peacefully is making sure no external hard drives are left mounted. Hardly convenient.


So, still waiting for Apple to address the issue... perhaps there'll be a fix in the coming 10.9.1 that has already been seeded to developers.

Nov 25, 2013 1:55 PM in response to KumoLumo

The restarting issue whilst in sleeping mode happens when external USB devices (in my case a USB hub connecting hardrives, plus iPhone USB Tethering). After upgrading to new EFI:


Results:

1) Macbook Pro Keeps restarting when in sleep mode if USB devices are connected to it.

2) Macbook doesn't restart if before going to sleep all USB devices are ejected.


THIS RIDICULOUSLY EXPENSIVE HASWELL MACBOOK PRO 15' RETINA DISPLAY IS MESSING MY USB DEVICES, APP AND USER GENERATED DATA DUE TO CONSTANT SUDDEN RESTARTS.


I hope those who have proposed deactivating the sleep mode as a fix realise that is NOT a fix. It is simply turning off the function which has got the issue. We need the function dudes, get a grip!!

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New rMBP sleep/wake failure crashes

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