With new iOS 7, video streaming takes up phone's capacity

Hi all,

I have noticed this 'glitch' when streaming LotR HD from iTunes on my iPhone 5 16GB. Restored the phone to the factory settings a few times now and eventhough I stopped streaming movies from iTunes, the 'other' folder is up to 8 GB again. I think when you watch videos on the web it also consumes space. Hopefully Apple comes up with a solution soon.

I'm having the same issue also - a 20GB dent in my iPad Air, built up from streaming from iCloud via the Videos app. Need to be fixed Apple, pronto please.

I had the same isssue with streaming from itunes video on my iPad2 . I was able delete and free up memory by going to Settings then selecting Videos on the sidebar. Then I turned off Show All Videos and returned to the video app. I then selected one I had already watched (via streaming), held down and dragged left to reveal a delete button, selected it. The app closed out each time I did it but I was able to remove the videos and thus freeing up a ton of memory. Hope this helps!

I've been having this problem too. There was an app for iPhone and iPad called "iclean" that would clear out all your "Other" space. Not sure if it's still in the app store. I cannot currently find the app i'm referring to. I was a clunky app but it worked.

I've called support on this and they had no idea what I'm talking about. No fix from Apple.

Apple needs to fix this. This issue is the only problem I'm having with my devices (iPhone 5, iPad mini, iPad 2, iPhone 4s). Apple claims that their products and services work seamlessly but in this they are wrong. It's not like I'm using a third party app or something! This is the most frustrating thing in the world of Apple.

Apple, I love your products and I plan to continue using them but please fix this. I beg you.

The movie I just streamed and therefore took up "Other" space on my phone is not showing up with the process that you just detailed. However I found a TV show that I streamed a month ago.

Is it possible this method only works for TV shows?

Do you think it's saving the video in case you want to rewind (such as internet vieos) but not removing it once you're done?

I signed out of iTunes and App Store in settings.. Left it for a few minutes and signed back in.. This freed up the space that was being used for streaming..

Didn't work for me.

Kjfrear - this worked with a TV show. Haven't tried it on a movie yet. But it's a step in the right direction! Also, I figured out a solution for music. If it shows data under Settings-General-Usage-Music, click on. Music and then swipe to delete the data it says is there. It showed I had 55 mb. When I deleted it, it freed up 2 gb of data! I use iTunes Match so it's no wonder there was some extra data stolen from my device due to streaming. Keep up the solutions guys!

Yes!

Thank you so much this has solved it for me - Music had 10MB under usage, which when I erased freed up no less than 27GB!

Wonderful and ridiculous.

This freed up some space, but not much. I should have about 8 to 10 GB more free than what is sowing, but this did free about .7 GB. Thanks much!

This is the same thing that happens with iTunes Match and iTunes Radio. The music played is stored in a cache file so that it doesn't have to be downloaded the next time it is played.

Logging out is supposed to restore that space but I have not had that happen.

Deleting 550MB of music freed 14GB of space. Thank you!

YES. THIS. ⚠ Anyone having this iCloud-stream-using-up-memory issue and wants a super easy and quick alternative to a factory reset needs to pay attention to gnprice's post.

I'm not sure why people are overlooking his/her post but last night I streamed a couple minutes of an episode of The Office that I had on iCloud and ended up using 500 MB - 1 GB of my already scarce memory. I looked for an alternative to a hard reset of my iPhone 5S and tried out the link on his/her post and voila! 1GB back, just like that.

Took about 2 minutes. The app on http://www.ibrowseapp.com/ just simply lets you access the files and folders on your iDevice through your Mac that you normally would not be able to do on an iDevice, whereas you can on an Android device, and it's completely free. I know I sound like an endorser but I'm just so glad it saved me from a hard reset and saved me hours otherwise. So you can go under the appropriate folder and delete the iCloud video caches that derived from streaming.

The only reason it took me 2 minutes was because I had to figure out which folder to go under through someone else's post on another thread on the Apple forums. So I'll save you an extra minute - click the "CloudAssets" folder and delete the things taking up space in the folder. It even shows how much space the iCloud video stream caches are taking up so you can know for sure those files are the ones that came from streaming the iCloud videos.

*Careful with tampering with the other files though - if files other than the ones under the "CloudAssets" folder, the DCIM folder (pictures/videos taken with the iDevice), and some others are messed with, it could potentially cause some problems with your iDevice.

iKnocks.....thank you so much, this is a solution I was hoping for. I used something similar to ibrowse, and found the streamed mp4 files in the CloudAssets file just as you said. Much easier to delete the files than do a full reset! Great work!