os mavericks can be the worst software ever made?

John Galt wrote:

Are you interested in fixing your problems or do you just want to rant?

danel wrote:

i know that..and dont help me

We have an answer. Thanks!

Agreed! I was a big Apple fan until iOS6 came out. There I swore never to install an apple update ever again. Yesterday morning I was stupid enough to do it again, this time Mavericks. I lost a day to fix my MacBook again and now that it is working again I probably need another day of trying to figure out how all these new idiotic pointless features work. That's it. my next Computer will be a non-apple laptotp.

Nevertheless: I have to admit that apple's help optioins (apple shop, aid hotline etc) is great. But that doesn't change the fact that almost every single update is not working properly. That was exactly the reason why I changed from Windows to apple in the first place: The systems just worked fine, no Beta Version and crap like this.

Anyways, hope Microsoft has changed during the last couple of years...

Anyways, hope Microsoft has changed during the last couple of years...

They have. The new CEO is giving presentations in a blue t-shirt ala Steve Jobs in a black t-neck

Did it take you five months to think up that post after the one before you? Great effort. You should send it to Apple.

Post

The most constructive thing we could do is convince Apple to educate it's users on how to install and test a new OS safely. The good news is that upgrading safely is entirely possible with just a bit of extra work. The problem is that millions of people don't know that.

All that's needed to solve a great many of these problems is a large font link called LEARN HOW TO UPGRADE SAFELY placed on the sales and download pages, and any other place where the typical upgrading user would see it. The link could even be built in to the installer itself.

All this pointless drama about upgrading, which reappears year after year after year with each new incarnation of OSX, is not really a technical problem, but a human communication problem. Or if you prefer, a culture problem.

Both Apple and it's more experienced users on this forum are acting like a bunch of stubborn old mules, as they insist on doing the same thing over and over and over, and the same old thing keeps leading to the same old problems. Helping distressed upgraders one by one by one by one by one is laudable, but it's also a highly inefficient and dense way to address this chronic problem.

I appeal to the more experienced and connected users on this forum, many of whom have shown an admirable willingness to help the less experienced.

Please, think different, help smarter.

Please reach out to your contacts within Apple and help them see how it easy it would be to protect their wonderful brand from all this unnecessary bad press drama.

Ok, this is interesing.

After my last post above I decided to go ahead and do what I was telling Apple to do, write a helpful article explaining how to upgrade OSX safely. I invited members to help with the article, and suggested we release it as a public domain project, so anybody could do anything they wanted with the article.

That post and all references to it appear to have been deleted by the mods. I'm sure this post will vanish as well. Apparently working for free to help our fellow Mac users upgrade OSX safely is not allowed here.

Dear mods, FYI, it's this kind of Apple mindset and culture which alienates former fan boys like myself, and turns us in to critics who haven't bought a new Mac in 12 years.

Read fast folks, this post will likely self destruct in less than 2 minutes.

Hmm, that post survives, but follow on posts by me and others are now gone. Testing to see if Apple is finally admitting they are afraid of me.... Guessing it's so....

If your post asked for opinion or some type of polling, then it will get deleted by the moderators. Polls of any fasion are quite quickly deleted.

Someone may have interpretted your request for ideas as a poll.

While I have also considered your idea, I realized it will never work. The same questions get asked over and over. Nobody seems to know how to search for a topic, or the search doesn't produce a suitable result. So, the same questions are asked ad infinitum. Creating a User Tip that explains the upgrade process and how the OS has changed dramatically since they last upgraded over four years ago will just be an excercise in futility. They will continue to upgrade without performing any research whatsoever, then come here and ask the same questions again, and again, and again.

Others seem to just want to whine and complain when the only solution doesn't meet their preconceived notions. Instead of accepting that the OS works as it does, they choose to continue to badger us users, users with no ability to change the OS in any way, with useless ranting and raving instead of just going to the Feedback page and moving along. I guess it makes them feel better to waste other people's time.

Someone may have interpretted your request for ideas

as a poll.

Yes, the warning email I received said that the post was deleted because it contained a poll or petition. But it didn't contain either.

I offered to write the first draft of a technical support article (how to install OSX safely), and was asking members if they would like to review the article and help me improve it.

What I learned from this is that Apple does not want to teach users how to install OSX safely, and they don't want us to either. Ok, so be it. This is their site and I accept their decision.

Instead of prevaricating write your guide, publish it at a location of your choice and wait for the results.

Before that however you should learn a little about how a Mac works (believing that you couldn't boot from a USB drive is such a basic and unhelpful error on your part that your guide will have to be viewed with the caution that any guide written by a neophyte merits)

Once you have published it you can ask for a knowledgeable poster from here to look at it for you.

I'm sure they would be thrilled. I did see her post making reference to a poll or petition before it was justifiably removed.

Pete

Yes so did everyone else, only KMac denies it. But telling lies has become her/his forte now and I don't know about you but I detest liars.

Kate_Mac wrote:

What I learned from this is that Apple does not want to teach users how to install OSX safely, and they don't want us to either.

What you should have learned is that Apple purposes these forums strictly for user to user help & support, & to make sure it does that enforces the Apple Support Communities Terms of Use. Abide by those terms & you can post what you want.

R C-R wrote:

Kate_Mac wrote:

What I learned from this is that Apple does not want to teach users how to install OSX safely, and they don't want us to either.

What you should have learned .....

I fear that Kates channel is stuck in output only mode.