iPad Air has serious display issue

Got iPad Air on Nov.1 and found some serious display issue. As shown below, Area A, B, D seemed to be darker than other areas. This problem was so obvious that the apple store staff replaced it with another new ipad immediately. But the problem remains. Area A and B was less obvious this time but Area C was brighter (backlight is there. this situation happened a lot on cellphone screens like NOKIA ones back in 2006!!!) while Area D was darker.

After checking several samples in the store, I found this was a common issue. A lot of users in China complain about the same problem.

I returned the iPad for now. Hope that Apple could explain why this happens and solve this issue ASAP. I really like this product...

Posted on Nov 3, 2013 9:13 AM

24 replies

jerrymc2 Author

Level 1

13 points

Nov 3, 2013 7:12 PM in response to Diavonex

this picture is just downloaded for me to show where were darker. I figured out this issue while i was looking at the pure white background.

jerrymc2 Author

Level 1

13 points

Nov 3, 2013 7:16 PM in response to Glenn Moller

we have to wait. so sad...

jerrymc2 Author

Level 1

13 points

Nov 4, 2013 10:37 AM in response to finepiks

another guy got his ipad air from HK, too. he said his ipad had no such issue. you had good luck!

terry3

Level 1

4 points

Nov 4, 2013 12:08 PM in response to jerrymc2

I received my ipad air cellular + wifi today and it's absolutely fine. Already had ipad air wifi that is fine also. Both bought from general stores and no problems ( Not apple store ).

ryacar

Level 1

9 points

Nov 4, 2013 12:27 PM in response to jerrymc2

I'm having the same issue, although mine seems to be dark only on the left side. Got mine on Nov. 1st as we'll.

Wow lol

Level 1

0 points

Nov 5, 2013 3:43 PM in response to jerrymc2

I was in the apple store 10 minutes ago. They just refused to solve the problem and said we can't see any difference...... Mine is 32G grey

Bmw328i

Level 1

0 points

Nov 14, 2013 3:44 PM in response to jerrymc2

Hi,

Be careful, I change mine 3 times. The first two was for 3 dead pixels and this one seems to have this issue.

I will wait another 6 month before change it.

Nov 22, 2013 4:09 PM in response to Bmw328i

Apple, we want an official statement

Mar 4, 2014 10:58 AM in response to jerrymc2

I hit the same problem but mostly on the left side only where there was a ripple of brighter screen and the rest was uniform. I'm getting it replaced and hope the next one is better.

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iPad Air has serious display issue