Since upgrading to Mavericks, I have been unable to sync devices (specifically ipad mini and iphone 4s) to my MId 2013 Macbook Air. They wil rapidly connect and disconnect, and I'm unable to do anything with the device. This happens with both USB ports. Any suggestions?
[Re-Titled by Host]
MacBook Air, OS X Mountain Lion (10.8.5)
The solution is as follows:
Power on and immediately pres and hold: cmd + alt + p + r. This wil restart the machine, hold these buttons until the machine has tried to bootup two or three times then let go.
The problem could comeback but just use this 2 minute trick and your good to go.
Please let me know of this worked for you!
My hardware: MacBook Pro 15 inch 2015 (fully spect). Had this problem with: iPad 2017, Iphone 7+, Ipad 4, Iphone 6. All works well after this reset.
Thanks for offering your solution. It won't however, work for me as I don't have VM and have no interest in running Windows.
6/11/13 3:22:40.000 pm kernel[0]: USB (XHCI Root Hub USB 2.0 Simulation):Port 1 on bus 0xa connected or disconnected: portSC(0xe0206e1)
6/11/13 3:22:40.641 pm iTunes[499]: Entered:_AMMuxedDeviceDisconnected, mux-device:62
6/11/13 3:22:40.641 pm iTunes[499]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:62
6/11/13 3:22:40.643 pm usbmuxd[47]: lockssl_handshake (thread 0x100681000): SSL handshake controlled failure 0: SSL_ERROR_SYSCALL (Early EOF reached)
6/11/13 3:22:40.643 pm iTunes[499]: tid:1bdaf - Mux ID not found in mapping dictionary
6/11/13 3:22:40.643 pm iTunes[499]: tid:1bdaf - Can't handle disconnect with invalid ecid
6/11/13 3:22:40.644 pm usbmuxd[47]: AMDeviceStartSession (thread 0x100681000): Could not start session: kAMDDeviceDisconnectedError
6/11/13 3:22:40.644 pm com.apple.usbmuxd[47]: HandleUSBMuxConnect Client 0x100310a70-usbmuxd/NULL requesting attach to 0x3e:62078 failed, no such device
6/11/13 3:22:40.645 pm usbmuxd[47]: AMDeviceConnect (thread 0x100681000): Could not connect to lockdown port (62078) on device 62 - 9f8b0d4d85ba186d71d009ee79a17687373aa6a3: 0xe8000084.
6/11/13 3:22:40.645 pm usbmuxd[47]: device_os_is_at_least (thread 0x100681000): AMDeviceConnect failed: 0xe8000084
6/11/13 3:22:40.645 pm usbmuxd[47]: _AMDevicePreflightWorker (thread 0x100681000): Pair worker could not pair with device 62: 0xe8000084
6/11/13 3:22:41.022 pm com.apple.usbmuxd[47]: WriteAsyncInternal USB write error on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.022 pm com.apple.usbmuxd[47]: MuxInterfaceSend send failed on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.022 pm com.apple.usbmuxd[47]: WriteAsyncInternal USB write error on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.022 pm com.apple.usbmuxd[47]: MuxInterfaceSend send failed on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.023 pm usbmuxd[47]: lockssl_handshake (thread 0x100681000): SSL handshake controlled failure 0: SSL_ERROR_SYSCALL (Early EOF reached)
6/11/13 3:22:41.023 pm usbmuxd[47]: AMDeviceStartSession (thread 0x100681000): Could not start session: kAMDDeviceDisconnectedError
6/11/13 3:22:41.024 pm com.apple.usbmuxd[47]: WriteAsyncInternal USB write error on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.024 pm com.apple.usbmuxd[47]: MuxInterfaceSend send failed on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.024 pm com.apple.usbmuxd[47]: HandleUSBMuxConnect Client 0x100310aa0-usbmuxd/NULL MuxTCPInitiateConnect failed
6/11/13 3:22:41.025 pm usbmuxd[47]: AMDeviceConnect (thread 0x100681000): Could not connect to lockdown port (62078) on device 63 - 9f8b0d4d85ba186d71d009ee79a17687373aa6a3: 0xe8000084.
6/11/13 3:22:41.025 pm usbmuxd[47]: device_os_is_at_least (thread 0x100681000): AMDeviceConnect failed: 0xe8000084
6/11/13 3:22:41.025 pm usbmuxd[47]: _AMDevicePreflightWorker (thread 0x100681000): Pair worker could not pair with device 63: 0xe8000084
6/11/13 3:22:41.026 pm iTunes[499]: Entered:_AMMuxedVersion2DeviceConnected, mux-device:63
6/11/13 3:22:41.026 pm com.apple.usbmuxd[47]: WriteAsyncInternal USB write error on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.026 pm com.apple.usbmuxd[47]: MuxInterfaceSend send failed on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.026 pm com.apple.usbmuxd[47]: HandleUSBMuxConnect Client 0x10020a010-Senuti/com.fadingred.Senuti MuxTCPInitiateConnect failed
6/11/13 3:22:41.026 pm com.apple.usbmuxd[47]: WriteAsyncInternal USB write error on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.026 pm com.apple.usbmuxd[47]: MuxInterfaceSend send failed on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.026 pm com.apple.usbmuxd[47]: HandleUSBMuxConnect Client 0x100310790-iTunesHelper/com.apple.iTunesHelper MuxTCPInitiateConnect failed
6/11/13 3:22:41.027 pm com.apple.usbmuxd[47]: WriteAsyncInternal USB write error on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.027 pm com.apple.usbmuxd[47]: MuxInterfaceSend send failed on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.027 pm com.apple.usbmuxd[47]: HandleUSBMuxConnect Client 0x1003110e0-iTunes/com.apple.iTunes MuxTCPInitiateConnect failed
6/11/13 3:22:41.028 pm com.apple.usbmuxd[47]: WriteAsyncInternal USB write error on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.028 pm com.apple.usbmuxd[47]: MuxInterfaceSend send failed on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.028 pm com.apple.usbmuxd[47]: HandleUSBMuxConnect Client 0x10030fe00-iTunes/com.apple.iTunes MuxTCPInitiateConnect failed
6/11/13 3:22:41.028 pm iTunesHelper[209]: AMDeviceConnect (thread 0x7fff7740e310): Could not connect to lockdown port (62078) on device 63 - 9f8b0d4d85ba186d71d009ee79a17687373aa6a3: 0xe8000065.
6/11/13 3:22:41.029 pm Senuti[642]: AMDeviceConnect (thread 0x7fff7740e310): Could not connect to lockdown port (62078) on device 63 - 9f8b0d4d85ba186d71d009ee79a17687373aa6a3: 0xe8000065.
6/11/13 3:22:41.029 pm com.apple.usbmuxd[47]: WriteAsyncInternal USB write error on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.029 pm com.apple.usbmuxd[47]: MuxInterfaceSend send failed on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.029 pm com.apple.usbmuxd[47]: HandleUSBMuxConnect Client 0x10030ffe0-iTunes/com.apple.iTunes MuxTCPInitiateConnect failed
6/11/13 3:22:41.030 pm com.apple.usbmuxd[47]: HandleUSBMuxConnect Client 0x100311020-iTunesHelper/com.apple.iTunesHelper requesting attach to 0x3f:62078 failed, no such device
6/11/13 3:22:41.030 pm iTunes[499]: AMDeviceConnect (thread 0x11613c000): Could not connect to lockdown port (62078) on device 63 - 9f8b0d4d85ba186d71d009ee79a17687373aa6a3: 0xe8000065.
6/11/13 3:22:41.031 pm iTunesHelper[209]: AMDeviceConnect (thread 0x7fff7740e310): Could not connect to lockdown port (62078) on device 63 - 9f8b0d4d85ba186d71d009ee79a17687373aa6a3: 0xe8000084.
6/11/13 3:22:41.031 pm com.apple.usbmuxd[47]: HandleUSBMuxConnect Client 0x100408610-iTunes/com.apple.iTunes requesting attach to 0x3f:62078 failed, no such device
6/11/13 3:22:41.030 pm Senuti[642]: FRModernDeviceManager.m:128:-[FRModernDeviceManager mountDevice:] AMDeviceConnect: Connect failed: -402653083
6/11/13 3:22:41.031 pm iTunes[499]: Entered:_AMMuxedDeviceDisconnected, mux-device:63
6/11/13 3:22:41.032 pm iTunes[499]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:63
6/11/13 3:22:41.032 pm iTunes[499]: AMDeviceConnect (thread 0x11613c000): Could not connect to lockdown port (62078) on device 63 - 9f8b0d4d85ba186d71d009ee79a17687373aa6a3: 0xe8000084.
6/11/13 3:22:41.032 pm iTunes[499]: tid:20527 - Mux ID not found in mapping dictionary
6/11/13 3:22:41.032 pm iTunes[499]: tid:20527 - Can't handle disconnect with invalid ecid
6/11/13 3:22:41.413 pm iTunes[499]: Entered:_AMMuxedDeviceDisconnected, mux-device:64
6/11/13 3:22:41.414 pm usbmuxd[47]: lockssl_handshake (thread 0x100681000): SSL handshake controlled failure 0: SSL_ERROR_SYSCALL (Early EOF reached)
6/11/13 3:22:41.414 pm iTunes[499]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:64
6/11/13 3:22:41.414 pm iTunes[499]: tid:20527 - Mux ID not found in mapping dictionary
6/11/13 3:22:41.414 pm usbmuxd[47]: AMDeviceStartSession (thread 0x100681000): Could not start session: kAMDDeviceDisconnectedError
6/11/13 3:22:41.414 pm iTunes[499]: tid:20527 - Can't handle disconnect with invalid ecid
6/11/13 3:22:41.415 pm com.apple.usbmuxd[47]: HandleUSBMuxConnect Client 0x100310790-usbmuxd/NULL requesting attach to 0x40:62078 failed, no such device
6/11/13 3:22:41.415 pm usbmuxd[47]: AMDeviceConnect (thread 0x100681000): Could not connect to lockdown port (62078) on device 64 - 9f8b0d4d85ba186d71d009ee79a17687373aa6a3: 0xe8000084.
6/11/13 3:22:41.416 pm usbmuxd[47]: device_os_is_at_least (thread 0x100681000): AMDeviceConnect failed: 0xe8000084
6/11/13 3:22:41.416 pm usbmuxd[47]: _AMDevicePreflightWorker (thread 0x100681000): Pair worker could not pair with device 64: 0xe8000084
6/11/13 3:22:41.795 pm iTunes[499]: Entered:_AMMuxedDeviceDisconnected, mux-device:65
6/11/13 3:22:41.796 pm usbmuxd[47]: lockssl_handshake (thread 0x100681000): SSL handshake controlled failure 0: SSL_ERROR_SYSCALL (Early EOF reached)
6/11/13 3:22:41.796 pm iTunes[499]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:65
6/11/13 3:22:41.796 pm iTunes[499]: tid:985b - Mux ID not found in mapping dictionary
6/11/13 3:22:41.797 pm iTunes[499]: tid:985b - Can't handle disconnect with invalid ecid
6/11/13 3:22:41.797 pm usbmuxd[47]: AMDeviceStartSession (thread 0x100681000): Could not start session: kAMDDeviceDisconnectedError
6/11/13 3:22:41.797 pm com.apple.usbmuxd[47]: HandleUSBMuxConnect Client 0x10050f3c0-usbmuxd/NULL requesting attach to 0x41:62078 failed, no such device
6/11/13 3:22:41.798 pm usbmuxd[47]: AMDeviceConnect (thread 0x100681000): Could not connect to lockdown port (62078) on device 65 - 9f8b0d4d85ba186d71d009ee79a17687373aa6a3: 0xe8000084.
6/11/13 3:22:41.798 pm usbmuxd[47]: device_os_is_at_least (thread 0x100681000): AMDeviceConnect failed: 0xe8000084
6/11/13 3:22:41.798 pm usbmuxd[47]: _AMDevicePreflightWorker (thread 0x100681000): Pair worker could not pair with device 65: 0xe8000084
6/11/13 3:22:42.183 pm usbmuxd[47]: lockssl_handshake (thread 0x100681000): SSL handshake controlled failure 0: SSL_ERROR_SYSCALL (Early EOF reached)
6/11/13 3:22:42.183 pm iTunes[499]: Entered:_AMMuxedDeviceDisconnected, mux-device:66
6/11/13 3:22:42.184 pm usbmuxd[47]: AMDeviceStartSession (thread 0x100681000): Could not start session: kAMDDeviceDisconnectedError
6/11/13 3:22:42.184 pm com.apple.usbmuxd[47]: HandleUSBMuxConnect Client 0x10050f3c0-usbmuxd/NULL requesting attach to 0x42:62078 failed, no such device
6/11/13 3:22:42.184 pm iTunes[499]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:66
6/11/13 3:22:42.185 pm iTunes[499]: tid:20527 - Mux ID not found in mapping dictionary
6/11/13 3:22:42.185 pm iTunes[499]: tid:20527 - Can't handle disconnect with invalid ecid
6/11/13 3:22:42.185 pm usbmuxd[47]: AMDeviceConnect (thread 0x100681000): Could not connect to lockdown port (62078) on device 66 - 9f8b0d4d85ba186d71d009ee79a17687373aa6a3: 0xe8000084.
6/11/13 3:22:42.186 pm usbmuxd[47]: device_os_is_at_least (thread 0x100681000): AMDeviceConnect failed: 0xe8000084
6/11/13 3:22:42.186 pm usbmuxd[47]: _AMDevicePreflightWorker (thread 0x100681000): Pair worker could not pair with device 66: 0xe8000084
6/11/13 3:22:42.567 pm iTunes[499]: Entered:_AMMuxedDeviceDisconnected, mux-device:67
6/11/13 3:22:42.568 pm usbmuxd[47]: lockssl_handshake (thread 0x100681000): SSL handshake controlled failure 0: SSL_ERROR_SYSCALL (Early EOF reached)
Same problem too, disco/reco rapidly on a late rMBP with iPad3. Multiple usb cable tested, marvericks fresh install too ! No way to have a second without dsico/reco. (iPad working well on a pc and other macs).
I found that one of my 30-pin to USB cables -- visually identical to all the other newish cables I have -- doesn't suffer from the problem. My guess is that there is something different about the cable that came with the iPad 3 and that's all Apple have tested it with.
Same issue, also waiting for a solution. Happens with my iPhone5 in combination with MBA and MBP.
Dec 13 23:23:50 brynhildr.local com.apple.usbmuxd[41]: MuxInterfacev2Receive expected sequence 2 got 780 from 0x1c-d8f40be3f2ab352327b1fc025d7ea725a49ce5a9@0x26200000 Dec 13 23:23:50 brynhildr.local com.apple.usbmuxd[41]: MuxInterfacev2Receive expected sequence 2 got 781 from 0x1c-d8f40be3f2ab352327b1fc025d7ea725a49ce5a9@0x26200000 Dec 13 23:23:50 brynhildr.local com.apple.usbmuxd[41]: MuxInterfacev2Receive expected sequence 2 got 782 from 0x1c-d8f40be3f2ab352327b1fc025d7ea725a49ce5a9@0x26200000
1/6/14 6:00:53.251 PM SubmitDiagInfo[277]: Spent 1.004205 seconds seconds sending 1 diagnostic files totaling 8695 bytes
com.apple.message.domain: com.apple.SubmitDiagInfo.SubmissionTime
com.apple.message.value: 1
com.apple.message.value2: 8695
com.apple.message.value3: 1.004205
Sender_Mach_UUID: 2D95A5E4-1F3F-3986-B069-54F060431C01
I got a spare phone charger and cable through Amazon. The charger gives an error message that it is not certificated and the cable, when used for syncing the phone, caused the computer to disconnect all USB ports, because it was taking too much current.
So I just wondered if people here are using authentic Apple cables?
Hello,
I also have this issue with my new (late 2013) iMac.
I have an iPad (1st gen, 30pin) and an iPhone 5 (Lightning connector). I regularly transfer photos & music between the two. Recently I have noticed that sometimes when connecting the two devices to a 0.5m USB2 extension lead both devices connect and reconnect like crazy.
I do not get the issue when plugging them directly into the iMac (via the original Apple cables). I have tried on multiple ports & extension cables, all the same. What I find weird is that it worked previously with it and now it will not. Also when plugging the extension lead into a USB hub (plugged into the same iMac) they charge fine.
Any ideas?
I have same issue with my 15 rmbp (late 2013) and 32GB wifi iPad Air.
The weird thing is, for the same USB cable, it works fine for my iPhone 5. Furthermore, while I plug the same USB cable to the USB port on the right side of my rmbp, it also works.
The only case this is happening is that: I plug my iPad Air to the USB port on the lift side of my 15 rmbp with a specific lightening cable. Change cable/USB port/device will solve this issue.
Based on these results, I believe it is a software issue rather than hardware.
I have a 15 rmbp (late 2013) and 64GB 3G iPad and am having the same problem. I found that I was using an old cable so I swaped it and I managed to get it to connect sometimes. I was also plugging it in to the leftside USB port. Today after reading your post I plugged it in the right and it worked fine, connected and stayed connected. Just to test it was an issue with the left port I plugged it back to the left. Unfortunately, it also worked, therefore no idea what is causing it but is is a very annoying intermittent fault. But I have noticed that I get a better success rate when I have only one device connected, ie my iPhone is not plugged in at the same time.
I'm getting this problem with a brand new Macbook Pro with my iPad and cable that worked fine with another machine (also a macbook pro).
When I plug my ipad in I get the following notification in the console every time it connects and disconnects:
15/04/2014 4:00:43.637 pm usbmuxd[854]: _AMDeviceInsecureNotificationCallback (thread 0x100781000): Received insecure notification AMDNotificationFaceplant
Not completely sure that the two macbook pros are on the same release of Mavericks - will test tonight.
Looks like a software issue to me...
Any of you having this issue happen to have VMware Fusion on your system? Mine has this issue only when running VMware Fusion. After shutting it down, the issue remains. A reboot will resolve it, but once I start VMware Fusion again it starts disconnecting and reconnecting rapidly again.
I havw the issue and vmware fusion too but found no corelation between the two fact. It's seem to be for all other person an unofficila cable or an old cable that doesnt support the intensity of power provided by the mac.
For what it's worth, I had a similar problem: iPhone appeared then vanished from iTunes, and lots of messages of the form:
7/7/14 8:54:08.531 PM com.apple.usbmuxd[17]: MuxInterfacev2Receive expected sequence 184 got 29159 from 0x3-a7fd62f346f2ac36afbac14089b7ab7a1af92e42@0xfa140000
... on the console.
Changing USB cables fixed it (even though the offending USB cable was a shiny new Apple USB cable).
Please help me. I have the same issue. I will try different cable wish me luck, I have iPad 3 WiFi and Macbook Air 2013 11 inch. I love my iPad and don't want to upgrade because the Macbook alone was way over my budget but still I am looking for longevity in a laptop.
iPhone keeps disconnecting from Mac
