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Since upgrading to Mavericks, I have been unable to sync devices (specifically ipad mini and iphone 4s) to my MId 2013 Macbook Air. They wil rapidly connect and disconnect, and I'm unable to do anything with the device. This happens with both USB ports. Any suggestions?
[Re-Titled by Host]
MacBook Air, OS X Mountain Lion (10.8.5)
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
6/11/13 3:22:40.000 pm kernel[0]: USB (XHCI Root Hub USB 2.0 Simulation):Port 1 on bus 0xa connected or disconnected: portSC(0xe0206e1)
6/11/13 3:22:40.641 pm iTunes[499]: Entered:_AMMuxedDeviceDisconnected, mux-device:62
6/11/13 3:22:40.641 pm iTunes[499]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:62
6/11/13 3:22:40.643 pm usbmuxd[47]: lockssl_handshake (thread 0x100681000): SSL handshake controlled failure 0: SSL_ERROR_SYSCALL (Early EOF reached)
6/11/13 3:22:40.643 pm iTunes[499]: tid:1bdaf - Mux ID not found in mapping dictionary
6/11/13 3:22:40.643 pm iTunes[499]: tid:1bdaf - Can't handle disconnect with invalid ecid
6/11/13 3:22:40.644 pm usbmuxd[47]: AMDeviceStartSession (thread 0x100681000): Could not start session: kAMDDeviceDisconnectedError
6/11/13 3:22:40.644 pm com.apple.usbmuxd[47]: HandleUSBMuxConnect Client 0x100310a70-usbmuxd/NULL requesting attach to 0x3e:62078 failed, no such device
6/11/13 3:22:40.645 pm usbmuxd[47]: AMDeviceConnect (thread 0x100681000): Could not connect to lockdown port (62078) on device 62 - 9f8b0d4d85ba186d71d009ee79a17687373aa6a3: 0xe8000084.
6/11/13 3:22:40.645 pm usbmuxd[47]: device_os_is_at_least (thread 0x100681000): AMDeviceConnect failed: 0xe8000084
6/11/13 3:22:40.645 pm usbmuxd[47]: _AMDevicePreflightWorker (thread 0x100681000): Pair worker could not pair with device 62: 0xe8000084
6/11/13 3:22:41.022 pm com.apple.usbmuxd[47]: WriteAsyncInternal USB write error on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.022 pm com.apple.usbmuxd[47]: MuxInterfaceSend send failed on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.022 pm com.apple.usbmuxd[47]: WriteAsyncInternal USB write error on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.022 pm com.apple.usbmuxd[47]: MuxInterfaceSend send failed on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.023 pm usbmuxd[47]: lockssl_handshake (thread 0x100681000): SSL handshake controlled failure 0: SSL_ERROR_SYSCALL (Early EOF reached)
6/11/13 3:22:41.023 pm usbmuxd[47]: AMDeviceStartSession (thread 0x100681000): Could not start session: kAMDDeviceDisconnectedError
6/11/13 3:22:41.024 pm com.apple.usbmuxd[47]: WriteAsyncInternal USB write error on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.024 pm com.apple.usbmuxd[47]: MuxInterfaceSend send failed on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.024 pm com.apple.usbmuxd[47]: HandleUSBMuxConnect Client 0x100310aa0-usbmuxd/NULL MuxTCPInitiateConnect failed
6/11/13 3:22:41.025 pm usbmuxd[47]: AMDeviceConnect (thread 0x100681000): Could not connect to lockdown port (62078) on device 63 - 9f8b0d4d85ba186d71d009ee79a17687373aa6a3: 0xe8000084.
6/11/13 3:22:41.025 pm usbmuxd[47]: device_os_is_at_least (thread 0x100681000): AMDeviceConnect failed: 0xe8000084
6/11/13 3:22:41.025 pm usbmuxd[47]: _AMDevicePreflightWorker (thread 0x100681000): Pair worker could not pair with device 63: 0xe8000084
6/11/13 3:22:41.026 pm iTunes[499]: Entered:_AMMuxedVersion2DeviceConnected, mux-device:63
6/11/13 3:22:41.026 pm com.apple.usbmuxd[47]: WriteAsyncInternal USB write error on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.026 pm com.apple.usbmuxd[47]: MuxInterfaceSend send failed on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.026 pm com.apple.usbmuxd[47]: HandleUSBMuxConnect Client 0x10020a010-Senuti/com.fadingred.Senuti MuxTCPInitiateConnect failed
6/11/13 3:22:41.026 pm com.apple.usbmuxd[47]: WriteAsyncInternal USB write error on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.026 pm com.apple.usbmuxd[47]: MuxInterfaceSend send failed on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.026 pm com.apple.usbmuxd[47]: HandleUSBMuxConnect Client 0x100310790-iTunesHelper/com.apple.iTunesHelper MuxTCPInitiateConnect failed
6/11/13 3:22:41.027 pm com.apple.usbmuxd[47]: WriteAsyncInternal USB write error on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.027 pm com.apple.usbmuxd[47]: MuxInterfaceSend send failed on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.027 pm com.apple.usbmuxd[47]: HandleUSBMuxConnect Client 0x1003110e0-iTunes/com.apple.iTunes MuxTCPInitiateConnect failed
6/11/13 3:22:41.028 pm com.apple.usbmuxd[47]: WriteAsyncInternal USB write error on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.028 pm com.apple.usbmuxd[47]: MuxInterfaceSend send failed on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.028 pm com.apple.usbmuxd[47]: HandleUSBMuxConnect Client 0x10030fe00-iTunes/com.apple.iTunes MuxTCPInitiateConnect failed
6/11/13 3:22:41.028 pm iTunesHelper[209]: AMDeviceConnect (thread 0x7fff7740e310): Could not connect to lockdown port (62078) on device 63 - 9f8b0d4d85ba186d71d009ee79a17687373aa6a3: 0xe8000065.
6/11/13 3:22:41.029 pm Senuti[642]: AMDeviceConnect (thread 0x7fff7740e310): Could not connect to lockdown port (62078) on device 63 - 9f8b0d4d85ba186d71d009ee79a17687373aa6a3: 0xe8000065.
6/11/13 3:22:41.029 pm com.apple.usbmuxd[47]: WriteAsyncInternal USB write error on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.029 pm com.apple.usbmuxd[47]: MuxInterfaceSend send failed on 0x3f-9f8b0d4d85ba186d71d009ee79a17687373aa6a3@0x14100000: 0xe00002c0
6/11/13 3:22:41.029 pm com.apple.usbmuxd[47]: HandleUSBMuxConnect Client 0x10030ffe0-iTunes/com.apple.iTunes MuxTCPInitiateConnect failed
6/11/13 3:22:41.030 pm com.apple.usbmuxd[47]: HandleUSBMuxConnect Client 0x100311020-iTunesHelper/com.apple.iTunesHelper requesting attach to 0x3f:62078 failed, no such device
6/11/13 3:22:41.030 pm iTunes[499]: AMDeviceConnect (thread 0x11613c000): Could not connect to lockdown port (62078) on device 63 - 9f8b0d4d85ba186d71d009ee79a17687373aa6a3: 0xe8000065.
6/11/13 3:22:41.031 pm iTunesHelper[209]: AMDeviceConnect (thread 0x7fff7740e310): Could not connect to lockdown port (62078) on device 63 - 9f8b0d4d85ba186d71d009ee79a17687373aa6a3: 0xe8000084.
6/11/13 3:22:41.031 pm com.apple.usbmuxd[47]: HandleUSBMuxConnect Client 0x100408610-iTunes/com.apple.iTunes requesting attach to 0x3f:62078 failed, no such device
6/11/13 3:22:41.030 pm Senuti[642]: FRModernDeviceManager.m:128:-[FRModernDeviceManager mountDevice:] AMDeviceConnect: Connect failed: -402653083
6/11/13 3:22:41.031 pm iTunes[499]: Entered:_AMMuxedDeviceDisconnected, mux-device:63
6/11/13 3:22:41.032 pm iTunes[499]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:63
6/11/13 3:22:41.032 pm iTunes[499]: AMDeviceConnect (thread 0x11613c000): Could not connect to lockdown port (62078) on device 63 - 9f8b0d4d85ba186d71d009ee79a17687373aa6a3: 0xe8000084.
6/11/13 3:22:41.032 pm iTunes[499]: tid:20527 - Mux ID not found in mapping dictionary
6/11/13 3:22:41.032 pm iTunes[499]: tid:20527 - Can't handle disconnect with invalid ecid
6/11/13 3:22:41.413 pm iTunes[499]: Entered:_AMMuxedDeviceDisconnected, mux-device:64
6/11/13 3:22:41.414 pm usbmuxd[47]: lockssl_handshake (thread 0x100681000): SSL handshake controlled failure 0: SSL_ERROR_SYSCALL (Early EOF reached)
6/11/13 3:22:41.414 pm iTunes[499]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:64
6/11/13 3:22:41.414 pm iTunes[499]: tid:20527 - Mux ID not found in mapping dictionary
6/11/13 3:22:41.414 pm usbmuxd[47]: AMDeviceStartSession (thread 0x100681000): Could not start session: kAMDDeviceDisconnectedError
6/11/13 3:22:41.414 pm iTunes[499]: tid:20527 - Can't handle disconnect with invalid ecid
6/11/13 3:22:41.415 pm com.apple.usbmuxd[47]: HandleUSBMuxConnect Client 0x100310790-usbmuxd/NULL requesting attach to 0x40:62078 failed, no such device
6/11/13 3:22:41.415 pm usbmuxd[47]: AMDeviceConnect (thread 0x100681000): Could not connect to lockdown port (62078) on device 64 - 9f8b0d4d85ba186d71d009ee79a17687373aa6a3: 0xe8000084.
6/11/13 3:22:41.416 pm usbmuxd[47]: device_os_is_at_least (thread 0x100681000): AMDeviceConnect failed: 0xe8000084
6/11/13 3:22:41.416 pm usbmuxd[47]: _AMDevicePreflightWorker (thread 0x100681000): Pair worker could not pair with device 64: 0xe8000084
6/11/13 3:22:41.795 pm iTunes[499]: Entered:_AMMuxedDeviceDisconnected, mux-device:65
6/11/13 3:22:41.796 pm usbmuxd[47]: lockssl_handshake (thread 0x100681000): SSL handshake controlled failure 0: SSL_ERROR_SYSCALL (Early EOF reached)
6/11/13 3:22:41.796 pm iTunes[499]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:65
6/11/13 3:22:41.796 pm iTunes[499]: tid:985b - Mux ID not found in mapping dictionary
6/11/13 3:22:41.797 pm iTunes[499]: tid:985b - Can't handle disconnect with invalid ecid
6/11/13 3:22:41.797 pm usbmuxd[47]: AMDeviceStartSession (thread 0x100681000): Could not start session: kAMDDeviceDisconnectedError
6/11/13 3:22:41.797 pm com.apple.usbmuxd[47]: HandleUSBMuxConnect Client 0x10050f3c0-usbmuxd/NULL requesting attach to 0x41:62078 failed, no such device
6/11/13 3:22:41.798 pm usbmuxd[47]: AMDeviceConnect (thread 0x100681000): Could not connect to lockdown port (62078) on device 65 - 9f8b0d4d85ba186d71d009ee79a17687373aa6a3: 0xe8000084.
6/11/13 3:22:41.798 pm usbmuxd[47]: device_os_is_at_least (thread 0x100681000): AMDeviceConnect failed: 0xe8000084
6/11/13 3:22:41.798 pm usbmuxd[47]: _AMDevicePreflightWorker (thread 0x100681000): Pair worker could not pair with device 65: 0xe8000084
6/11/13 3:22:42.183 pm usbmuxd[47]: lockssl_handshake (thread 0x100681000): SSL handshake controlled failure 0: SSL_ERROR_SYSCALL (Early EOF reached)
6/11/13 3:22:42.183 pm iTunes[499]: Entered:_AMMuxedDeviceDisconnected, mux-device:66
6/11/13 3:22:42.184 pm usbmuxd[47]: AMDeviceStartSession (thread 0x100681000): Could not start session: kAMDDeviceDisconnectedError
6/11/13 3:22:42.184 pm com.apple.usbmuxd[47]: HandleUSBMuxConnect Client 0x10050f3c0-usbmuxd/NULL requesting attach to 0x42:62078 failed, no such device
6/11/13 3:22:42.184 pm iTunes[499]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:66
6/11/13 3:22:42.185 pm iTunes[499]: tid:20527 - Mux ID not found in mapping dictionary
6/11/13 3:22:42.185 pm iTunes[499]: tid:20527 - Can't handle disconnect with invalid ecid
6/11/13 3:22:42.185 pm usbmuxd[47]: AMDeviceConnect (thread 0x100681000): Could not connect to lockdown port (62078) on device 66 - 9f8b0d4d85ba186d71d009ee79a17687373aa6a3: 0xe8000084.
6/11/13 3:22:42.186 pm usbmuxd[47]: device_os_is_at_least (thread 0x100681000): AMDeviceConnect failed: 0xe8000084
6/11/13 3:22:42.186 pm usbmuxd[47]: _AMDevicePreflightWorker (thread 0x100681000): Pair worker could not pair with device 66: 0xe8000084
6/11/13 3:22:42.567 pm iTunes[499]: Entered:_AMMuxedDeviceDisconnected, mux-device:67
6/11/13 3:22:42.568 pm usbmuxd[47]: lockssl_handshake (thread 0x100681000): SSL handshake controlled failure 0: SSL_ERROR_SYSCALL (Early EOF reached)
Are you using the same cable with both devices? If possible, use another cable. Also, disconnect all other USB devices while syncing.
Otherwise, follow the applicable instructions on the page linked below.
I have the same problem on a late 2013 rMBP - did you find a resolution?
Same problem too, disco/reco rapidly on a late rMBP with iPad3. Multiple usb cable tested, marvericks fresh install too ! No way to have a second without dsico/reco. (iPad working well on a pc and other macs).
I found that one of my 30-pin to USB cables -- visually identical to all the other newish cables I have -- doesn't suffer from the problem. My guess is that there is something different about the cable that came with the iPad 3 and that's all Apple have tested it with.
Same issue, also waiting for a solution. Happens with my iPhone5 in combination with MBA and MBP.
Dec 13 23:23:50 brynhildr.local com.apple.usbmuxd[41]: MuxInterfacev2Receive expected sequence 2 got 780 from 0x1c-d8f40be3f2ab352327b1fc025d7ea725a49ce5a9@0x26200000 Dec 13 23:23:50 brynhildr.local com.apple.usbmuxd[41]: MuxInterfacev2Receive expected sequence 2 got 781 from 0x1c-d8f40be3f2ab352327b1fc025d7ea725a49ce5a9@0x26200000 Dec 13 23:23:50 brynhildr.local com.apple.usbmuxd[41]: MuxInterfacev2Receive expected sequence 2 got 782 from 0x1c-d8f40be3f2ab352327b1fc025d7ea725a49ce5a9@0x26200000
I had the same issue, had to use a different cable. Not really a fix.
I circumvented the problem by switching to another cable.
It would be nice to get a proper fix from Apple though.
1/6/14 6:00:53.251 PM SubmitDiagInfo[277]: Spent 1.004205 seconds seconds sending 1 diagnostic files totaling 8695 bytes
com.apple.message.domain: com.apple.SubmitDiagInfo.SubmissionTime
com.apple.message.value: 1
com.apple.message.value2: 8695
com.apple.message.value3: 1.004205
Sender_Mach_UUID: 2D95A5E4-1F3F-3986-B069-54F060431C01
I also had the same problem with my 2013 rMBP and my iPad3. Anybody have any solution for this?
Only solution I found was to use a different cable.
Okey, I will try, but I hope Apple will fix this. Really annyoing.
I got a spare phone charger and cable through Amazon. The charger gives an error message that it is not certificated and the cable, when used for syncing the phone, caused the computer to disconnect all USB ports, because it was taking too much current.
So I just wondered if people here are using authentic Apple cables?
Yes
iPhone keeps disconnecting from Mac
