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iPhone keeps disconnecting from Mac

Since upgrading to Mavericks, I have been unable to sync devices (specifically ipad mini and iphone 4s) to my MId 2013 Macbook Air. They wil rapidly connect and disconnect, and I'm unable to do anything with the device. This happens with both USB ports. Any suggestions?

[Re-Titled by Host]

MacBook Air, OS X Mountain Lion (10.8.5)

Posted on Nov 4, 2013 12:58 AM

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190 replies

May 3, 2015 4:52 PM in response to Le Thuc Minh Tien

"Le Thuc Minh TienOct 25, 2014 11:57 PM Re: Devices rapidly disconnect/reconnect - Macbook Air Mid 2013
Re: Devices rapidly disconnect/reconnect - Macbook Air Mid 2013in response to staceyaytch


i have same issue but i find the way to fix it. Try this:

tap Settings > General > Reset > Reset Location & Privacy. This will also reset your location and privacy settings. You can also untrust all computers by tapping Settings > General > Reset > Reset Network Settings on the ipad/iphone

hope you fix it!!"

This helped me and fixed the issue immediately!! Thanks so much for the helpful tip.

Aug 26, 2015 12:32 PM in response to Quinnfromengland

Also have the same problem with my iMac 5K


I had a macbook and iMac 2010 and this problem didn't occur.


Now i have a 5K iMac since 1,5 month and it connects/disconnects with ALL my iPads ( iPad mini, iPad 3 + iPad air)

But my iphone 5 and 6 are connecting FINE


My devices work fine with my old macbook and old iMac, but when i plug them in my new iMac 5K it keeps bleeping like a maniac and connecting/disconnecting and i get a warning that i should reset all my permissions. I did what anyone else said above these reactions but it didn't work. Also it's not the cable because all my devices work on my older macbook/iMac. Also the iPad 3 and mini/air have different cables ( lightning vs 30 pin)


I think it is the USB port on the computer that doesn't work properly ( i tried ALL USB ports in my new imac without a succes) And it only occurs with my iPads who need more power then my 2 iphones. I think it's the computer

Sep 10, 2015 8:15 AM in response to staceyaytch

This is really frustrating!! Plugged in for the first time after Mavericks update, to get a back up of my iPad Air and the crazy stuff happened.


I tried everything mentioned here - from changing cables, repairing disk permission to resetting privacy, network etc. etc.....


But what worked for me was to use a USB hub in between my iPad and my Macbook Pro - suddenly it worked like magic and from a wild horse hopping around crazily, connecting and disconnecting, my iPad went back to its old tame self and meekly surrendered to iTunes :-)


Hope it works for others as well....and Apple does something about it.

iPhone keeps disconnecting from Mac

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