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Dotted circles next to songs, won't sync, red circle with square?

I've tried everything and NOTHING works... At first I had those stupid dotted circles next to every song. I restored it to original settings(as told by apple support), then re-synced everything and the songs started downloading and I was ecstatic. But then about half the songs were playable and the other half had the red circle with square inside. I was also told it will take awhile for them fully download considering I have somany songs. I waited over 12 hours with the ipod still connected and nothing changed.


I then saw that someone else on this posted and said to uncheck 'sync songs', sync the device, then click on sync songs and re-sync it, but then that resorted back to where I first started, back to every song having those dotted circles next to them.


I've contacted apple about this issue numerous time and it just seems like they have no idea what they're doing. They were really nice and tried to help as much as they could, but in the end they were absolutely no help and the problem still existed. If anyone could please help me, I'd gladly appreciate it. I have no what to do anymore besides buy a new iPod, and I'd rather not over a stupid problematic thing like this.


I started a new discussion because no one was replying to the older ones anymore.User uploaded file

Every single song is like and they won't sync.... It is frustrating me so much. I listen to music constantly through-out my day and It annoys me that I hjave to stay at the computer to listen to them. Just a few weeks ago everything was all peachy and worked. In the past weeks I've updated to iOS 7.0.2 and then iOS 7.0.3 the other day. I sometimes wish I hadn't updated to iOS 7, because I never had an issue like this before in the past 10 years of me owning and Apple iPod.

iPod touch, iOS 7.0.3, 5th generation

Posted on Nov 4, 2013 9:31 AM

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51 replies

Nov 19, 2016 6:21 PM in response to soulxgurl

I had this happened to me just now. And after several restarts of the computer. And updates tp Itunes and not wanting to erase everything and start all over all I did was something super simple.

I have an external hard drive hooked up to the computer. So what I did is I unplugged the hard drive and any other external storage devices. I shut down and restarted the computer. I then only connected my Ipod/Iphone and Allowed the computer to detect it. Voila!!!! My songs transferred over perfectly.

So If u have external devices hooked up. Try disconnecting them first and if that doesnt work try something else that has worked for someone else.

Dotted circles next to songs, won't sync, red circle with square?

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