How do you unselect the SILENCE feature "Only while iPhone is locked" in Do Not Disturb?

That seems very strange, however I am not doubting your actions. Good luck with that.

Turned Scheduled Do Not Disturb back on and didn’t get a notification on the iPhone this time. Weird. Think I’ll just leave the Scheduled feature off and not grieve over it.

Weird is right. Not sure what it is doing on your device that is so much different than any others I've seen. Take care.

Same issue on Wife's iPhone6, turned off Bluetooth and all is well now. Not sure why BT is causing this, but maybe another update will fix this provided Apple is watching this.

I have a brand new iPhone X running 11.2 and I have this same problem. Very fr

If the Surge supports an audio profile that's likely to be what is happening. That's the way my Apple Watch works; notifications go to the watch.

This is the answer! Thank you so much. It’s been really frustrating trying to sort this out and now my ringtones work perfectly.

I am having same issue. DND off, calls allowed from everyone, when locked still goes to VM....does not ring.

If DND is not turned on, then the selection to silence when locked is ignored.

Did you check the mute switch on the side of your phone?

Settings- sounds- turn off vibrate on silent. Why it should work I have no idea, but it does.

This worked for me - even Apple support chat wasn’t able to give me this advice and was instead asking me to backup and restore my iPhone 🙄

Thank you!

its not muted.

You are a genius! I was at my wit's end, but this totally did the trick. Thank you!

I had the same issue . But i figured out.. check to “always” then problem solved.. you will get all notifications.. thank you