" I gave her the link to this discussion, she claimed she couldn't open it."
I take it she was trying to open it on an iPad Air?
I have to repeat yet again that this is not an iPad Air problem per se; it's an iOS 7 problem. I have had this Safari crashing issue on two other devices ever since updating them from iOS 6 to iOS 7. Yes, the problem persists on the iPad Air, which, unfortunately, can only be has with iOS 7. I'd love to be running iOS 6 on the iPad Air until Apple get iOS 7 sorted out; I bet it would rock. So I regard this as an iOS 7 software issue--even if more RAM could cure the problem, all that means is that Apple is foisting on us software that NONE of the hardware it sells can handle. What could go wrong?
If not for the constant Safari crashing, I'm sure I would absolutely love the iPad Air. Unlike some others have reported, the Safari issue is the only major one I have had with it. But I use my iPad heavily for online work and leisure so that's enough to have me DISGUSTED at this point, after struggling with this issue on all my iOS devices since September with no fix from Apple so far. Given that Safari in iOS 6 worked fine on less powerful iOS devices than the Air, I have to believe that this particular issue is fixable through a software update and that what has really happened here is Apple rolled out iOS 7 with this major bug in it.
All that being said, if a slowdown in iPad Air sales is what it takes to get Apple's attention and finally fix this issue, so be it. And if Apple does happen to issue a "refresh" of the Air with more RAM a few months after I paid almost $1,000 to snap this one up, well, I'm sure many of us will be beyond angry.