Ipad air low memory crash

motorcycling

YES. I do that all the time as a routine for security. History and cookies.

Lsmith123

Excellent video. I wrote a letter to my Senior Advisor and sent your video. Will update when she replies.

Like many others here, I too am having some very disappointing issues with my iPad Air.

I frequently get both the Safari and the iTunes Store crashes.

I contacted Apple Support and have faithfully gone through everything that has been asked of me. Lots of clean reinstalls and then I finally took my, nicely lasered with my name and number, original iPad Air back to the store only to have exactly the same issues on the new, non lasered, one that they gave me in exchange. I contacted Apple Support again and they asked me to do a clean reinstall, not to load any Apps and to just use Safari. Exactly the same problem with Safari and iTunes Store crashing.

I was fairly ambivalent about it all until the Apple support representative today told me on the phone that this was an unheard of fault on the iPad Air! That is blatantly a lie! However he has booked for me to go to my local store to pick up yet a third iPad Air!

Really, really fed up with it now. Being without my iPad is like being without my right arm so I am totally at a lose as to what to do now! Is it really worth getting yet another new Air, should I wait to see if there is a software upgrade or should I just give up?

Hi guys,

I have added some comments and info to the youtube video about "iPad Air iTunes Store crash"

It must become VIRAL. 😠😠😠

Ciao!

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Some references about the problem:

- MacRumors Forums > iPhone, iPod and iPad > iPad

Reload this Page iPad: iPad Air RAM test: Safari Tabs

http://forums.macrumors.com/showthread.php?t=1664903&page=7

- http://www.itworld.com/mobile-wireless/381578/does-ipad-air-need-more-ram

- http://www.youtube.com/watch?v=3vjwW9f5Gmw

- http://www.youtube.com/watch?v=QrTeqwIe8aE

- The One (very) Disappointing Part of the iPad Air Spec: RAM

http://ipadinsight.com/ipad-air/the-one-very-disappointing-part-of-the-ipad-air- spec-ram

Anyway the internet is full of tech forums and sites on it...

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Let me see if I can summarize the few tips to mitigate issues, salted amongst the speculations and complaints in this thread. These seemed to have helped me reduce the quantity of Air problems:

In settings, under Accessibility, turn on Reduce Motion

Turn off Background App Refresh

For Safari, remove all bookmarks from the bookmarks bar

Under icloud, turn off Safari

I also have keychain set to off

Other things I have done to reduce system churn:

Under iTunes and App Store, automatic updates to off

Location Services off for all apps except those that really need it, like maps

Manual fetch of mail

Then there are the more obvious, as with iso6:

Close running apps when you are done with them

Close Safari tabs when you are done with them

I still have crashes, but not nearly as often.

As I commented earlier ios7 is not matured. Memory management is not as good as ios6. Safari is flaky. Some apps are not behaving well under 7. There are interface issues not yet resolved. Etc etc as with complex, immature software. It may be that the 64 bit version of ios7 is more problematical than the 32 bit version at this time.

Is lack of memory a fatal flaw? Yes I was disappointed the Air didn't come with 2gb of ram or more. But my expectation is that the software will improve so that the things I use the ipad for will work as well and better than with my old ipad4. I like my Air and am not sorry I bought it. For one thing, I have noticed that Candy Crush, a graphics intensive app, drains the battery significantly less on the Air. Just an example.

For "power users" maybe the Air will not be fully satisfactory. But then, the Air is a Tablet. It's not designed to do things a laptop can do. Lots of options these days for those who want a box that tries to bridge that divide. There will always be websites that are not fully compatible with iPads, but many will make the effort to improve because the audience is huge and growing.

I will do the hard refresh to see if things improve. If not, I am in no hurry to exercise my warranty for a replacement. I'm happy enough and will await further developments.

Anyone posted the video on FB?

Here's some more examples of IOS 7 crashing. I can't reproduce the iTunes store crash on my retina mini (got it Nov 12th), but I can reproduce this:

https://www.youtube.com/watch?v=vy4p2HPX384

Has anyone had these issues in newly delivered Airs, say, in the last week or so. US was out of them, so

I have been tracking mine from the factory in China, should arrive tommorow. We know that Apple is not getting in front of this problem (which is the smarter way to handle it) and continue to deny, deny, deny. So, I wondered if they may come up with a fix and imple

ment it quietly in the new builds. I was going to just cancel my order, but they say I have until the 12th of January to return it for a full refund, so I may play with it and see if one's "hot off the presses" are more stable. I will post my results to this thread.

Like you da

Like you davidb I'm not so worried about my iPad....but I hope that Apple or someone else will say something like: "ok guys, we know the problem, we are working to fix it, it is just a software problem".

I want my iPad work without crashing and without turning everything off.

However I 'll try to do an hard reset too...and wait for a definitive solution.

So, in other words, disable most of the functionality of this brand new device costing several hundred dollars and it becomes somewhat less unusable?

Sorry for the snarky tone of that; it's directed at Apple, not you. I appreciate your taking the time to write out all those tips. But, ultimately, a (partial) "fix" that requires disabling everything, erasing my bookmarks, swiping apps away manually, etc. is far from acceptable.

APPLE NEEDS TO FIX IOS 7!!!!!!!!!!

Im having unexpected crashes on my iPad air. Not always and not with the same apps but happens just in the middle of a work presentation or something important. I dont know if theres something related with the memory or the iOS 7 or something about the device. My iPad Air is 128 gbs.

When I first go the iPad air a couple of times I saw the apple icon but it was so quick and didnt seem to be rebooting that I didn't know what was going on. That hasn't continued but I have had safari crash on me at least once a day since then. Having an iPad 1 I know how to limit the required processing power, but I didn't expect to have to do that with a brand new iPad.

I called Apple Support today to add my questions and concerns but specifically regarding safari. I didn't mention this thread and I have to say, I don't think she has had many calls regarding this issue based on how long it took her to give me advice. I agree, Tulinghorn, that I didn't buy this new iPad just to have to have the same issues that I have on my Original iPad 1. I had already turned off some of the general settings that she suggested but why should I have to do that. I certainly let her know that I was concerned about the future of my ipad at the rate it was going. She opened up a case number for me for whatever good it does. My diagnostics showed Safari and backboard crashes--backboard apparently being a part of IOS 7.

I just restored it per her suggestions but don't hold out too much hope. I wouldn't be surprised if there were others having this problem and just working around it...

I keep getting email notifications about new posts and it turns out Apple is removing them. Anyone else have this problem?