Ipad air low memory crash

Wish I could return mine too! I just got another ipad 4 because it doesn't crash like the air does. I'm going to call Apple, speak with someone who might be able to do something about it, and ask if I can still return mine because of this problem. I feel sorry for all of these people buying these ipads for Christmas. They are going to be sorry!

Having the crash issues like others, but only had the orientation problem once.

I have it too. 2nd ipad air. Except this one has completely turned off twice. I did not get a diagnostic report for that, but if the "shutdown" happens again, it's obviously rarer than this safari shutdown issue.

when speaking to support on the phone, they told me they are aware of the safari issue and that it is an ios 7 issue that is known about., and that "this is why they release software updates". However, another time I called, they completely denied knowing about it.

While at an apple store I asked a few employees and of course they never heard of this issue. Then I asked another person as I was buying applecare for this device, and they said they never heard of anyone else having the problem except that safari shuts down on his iphone when he has too many tabs open. I told him that it doesn't only happen then for me, and he said well, that shouldn't happen and he never heard of it.

So, they definitely know about it but they just deny deny deny because they can, or because management has told them to deny all problems. Let's be real here, This has not been the first thing they have denied.

People keep buying their stuff, and nobody's complaining.

They have a good reputation regardless of these sorta bugs that always seem to show up at times. The issue isn't big enough where people return their devices or stop buying them. That's the problem.

I just wish there was a way to go to ios 6 with this ipad air device.

I hate ios 7 and since I am in a bad mood, I'll explain why.

First- this is not a multitasking machine. Why pretend and/or advertise it as such?

Why am I still unable to clear out all my running programs at once? Cuz the jail breakers figured it out. Are they being stubborn because of them?

Who ever thought it was better to type on a white keyboard with a white screen? U think this is better than previously? If you are gonna do that, just make the keypad transparent. At least I could then comprehend this idiocy.

The new photo organization is horribly implemented and makes it near impossible to organize pictures on an ipad or iphone. I'm glad I never upgraded my iphone 5, and I never will. I like to take pictures with it and look at them. This is so horribly thought out that I don't even use my ipad to view my photos anymore.

I just sync to my windows 7 machine, cuz it "just works". (And I can use photoshop on that machine)

And this whole "flat icons style"? It is just plain stupid. Why is it necessary to advertise this as "cool" and futuristic? Cuz apple said so? I just don't care about your icons apple, And I don't like them.

-the end

I think you are correct that the Air "shutdown" issue is separate from and less common than the Safari crashing issue, which seems widespread if not universal. I for one do not recall my iPad Air itself totally crashing/shutting down. (It may have happened once or twice in the almost month I've owned the Air; if so, obviously not enough to be a true problem since I can't even remember.) Safari, on the other hand, continues to crash on me several times per day.

I also share your gripes about the look and feel of iOS 7.

Yes - that link also crashes my browser :-(

That link crashes, but it has to be fully loaded. Obviously it's because the page is huge and the iPad runs out of RAM. It's pretty sad that it doesn't have enough RAM to load a single page.

My iPad air has automatically restarted at least 4 times in a week.

Anyone with iPad Air and iOS 7.1 Beta here? Do you still have low memory crashes?

Hi to everyone!

I'm experiencing the same crash problem on my brandnew iPad Air. It has crashed at least 4 times and restarted automatically one time in the last week.... it is a very frustrating and annoying situation...😠

I read about the low RAM memory on the new iPad air but since i have never experienced so many crashes on old ipads i bought the iPad Air without doubts.

My crashes occur in several situations: when surfing App Store, running apps etc... The only different thing in respect on what written by others users is that in my case crashes are not sistematic and repetitive. Anyway, they occur so frequently that this situation is getting very annoying. 😟

Call AppleCare and talk to senior advisor, and emphasize these threads. The crashes are ab iOS not a hardware problem. A replacement will not solve anything.

It is exactly what i'm going to do. I agree that a replacement will not solve anything. I hope that in some way Apple will fix or at least mitigate the problems.

Thank you!

For the second time, I did the Apple chat thing. I have a new ipad Air coming on Tuesday and am becoming quite concerned. I was armed witht the link to the above video ("sorry, we can't open third party links"). The chat person repeated the company line, "this is the first I have heard of any issues with the Air"). I finally told him/her to just Google "low memory crashes on iPad Air", so they could at least be up to date on the problems their customers are experiencing. They did give me a number to call 1-800-275-2273. I plan to call today...maybe we all need to call.

I DISCOVERED SOMETHING LAST NIGHT, HAVE YOU TRIED THIS? When I called and complained to Apple tech, they didn't even recommend to do this. Under settings if you go to Safari, you can delete history and clear cache there. I have done this and have not had the crashes that I have been experiencing. So, keeping my fingers crossed. I think I am going to keep the iPad air after all. It evens seems faster after doing that. Has anyone tried this and seen improvement or the same issues? I would love to know. There may be hope after all. But why would these apple specialists not suggested this as a solution? I have no clue. I will keep you updated.

Has anyone deleted Safari and tried Google Chrome or some other browser?