You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ipad air low memory crash

I came to this forum to see if other ipad air owners are experiencing same problem with low memory crashing as I do but seems like I'm one of the few people have this. So far I have 10 low memory crash reports. I also have about 30 more crash reports but it's from various apps. I got my ipad air on the launch day, second in line, here in California. Maybe I just have a defective one, I don't know. If you have same issues, please reply so I can determine if I should return it or just live with it. Closing apps every day is a hassle. I wish Apple just put in extra gig of ram. Overall, I am extremely happy with my ipad. There are so many good this things to mention about this ipad but this is wrong thread to do that.

iOS 7.0.3

Posted on Nov 6, 2013 10:09 AM

Reply
1,757 replies

Dec 20, 2013 4:23 PM in response to Vocal_Voodoo

I'm just frustrated at this point. I gone through three iPad mini with retina and each one has the same issue with random safari crashing. I never had any issues when I had the iPad mini without retina and now I'm thinking that I'm out of luck. I did DFU and restores from iTunes on the previous iPad minis I had. This one, I left on 7.0.3 and the safari crashed so I updated it to 7.0.4 and I'm hoping that no more crashes will happen. The only iPad mini I had no crashes on 7.0.3 but crashed immediately after updating. I'm hoping maybe 7.0.4 will help it to prevent crashes since it crashed at 7.0.3 firmware.

Dec 21, 2013 5:51 AM in response to Yellowtail714

Regarding http://news.cnet.com/8301-1035_3-57616177-94/ipad-surface-kindle-owners-reveal-t heir-top-gripes/


It's about time that something about our tablet problems appeared in a "news" article, but it didn't go far enough. The memory management problems affect far more apps than just Safari crashes. I'm retired and have time to be an avid reader of tech articles. I've been very surprised that I haven't seen more written about our issues. I'm sure that Apple is working on a software fix (fingers crossed), but more squeak would get us oiled sooner.

Dec 21, 2013 9:37 AM in response to Yellowtail714

Really glad I got rid of this iPad Air when I did. My iPad 4 still hasn't crashed at all and I've been using for like 5 days. My iPad Air crashed like 10 times a day. Unbelievable! Although this IOS 7 may have some bugs, I don't believe that was the cause of the problem. I think it all has to do with the design of the hardware components. In particular, the super processor with little RAM to support it. No computer knowledge really, but it makes logical sense to me. I'm going to be very nervous about buying any new iPad tablets in the future. Especially, the day when they are released as I did with the Air. I spent premium price and sold it for less, losing money. That device, to me, is worthless with the way it crashes every five minutes.

Dec 21, 2013 2:57 PM in response to motorcyclin

Re: iOS 7.0.x on 32-bit iDevices


You do realize that in order for iOS 7 to work on both 32-bit and 64-bit devices, there must either be a 32-bit and 64-bit code branch or 32-bit code must run emulated on the 64-bit devices. This would easily explain the fact that 32-bit devices are less buggy than 64-bit devices. Either the 64-bit code branch is buggier than the 32-bit code branch or the 32-bit emulation is buggy. Either way it can be fixed by fixing the software. In other words, it doesn't mean that the new 64-bit devices have hardware problems.


I am betting that this will all be fixed by some future version of iOS. THE SOONER THE BETTER!

Dec 21, 2013 4:21 PM in response to Data Wrangler

Exactly. iOS 7 is all but what maybe 3 months old on a complete overhaul including new 64-bit hardware support?


Yes the crashes are annoying but updates are in the woodwork and should fix a majority of issues.


Do I want 2+gb of ram on the next iPad / iPhone **** yeah! But let's give Apple a bit of time to make things right.


It would be great if non developers could report the bugs we have in iOS 7 but I still would chose iOS any day of the week over Android and Windows 8

Dec 21, 2013 4:55 PM in response to Data Wrangler

Well, I'Im not dependant on an iPad, haven't had one yet. After buying a 32 Gb WiFi iPad 4 from Walmart (returned) and an iPad Air 32Gb from Target (which has remained unopened, I will wait for the the rumored iPad Pro.


I assume they will have it all worked out by then but you never know. Snow Leopard was the most stable OS they've had for the past years, I lost it when they gave me a new iMac last year.

Dec 22, 2013 6:33 AM in response to Garypsu

I agree that it's a hopeful sign that these issues are now getting some mainstream press. Hopefully that means the pressure is on for Apple to come forth with a fix. Of course, the CNET article continues to spout some unhelpful misinformation:

Suggests this is ONLY an iPad Air problem. It is NOT; it's an iOS 7 problem that has plagued all my iOS devices (three different ones) ever since iOS 7 came out.

It's not just a Flash problem; many sites seemingly without Flash crash (I don't think the problem is really site-specific anyway--it can crash on any site at any time--although some sites seem more crash prone than others). In past iOS versions, even though iOS has never had Flash, sites with

Flash didn't cause crashes.

The "usual fixes" and trips to the Apple Store do NOT fix the problem! People have been trying those things for three months now, most with no results. (I've been using iOS devices since iPhone 3G and computers for way longer than that; at this point I feel like screaming every time someone suggests rebooting, clearing cookies, resetting, and the like for this problem. Obviously, those are the first things many of us tried before coming onto a forum to rant about an unfixable problem!)


I'd like to add that I have now joined the ranks of users who can claim more general crashes, i.e., not just Safari crashing and going back to home screen but just my Air crashing more generally and reverting to the black "apple screen." I have now had this happen at least 4 times the past couple days, when I wasn't doing anything in particular.


I'm giving Apple one more chance here--against my better judgment, yesterday I bought another Air as a Christmas gift. "Mrs. Claus" has long wanted an iPad of her own, and I was planning to get it for her this Christmas, but I've been sitting the fence after these issues with my Air/iOS 7 to see if Apple sorted it out before Christmas. I'm taking a leap of faith that this is primarily a software problem that Apple will actually be fixing at some point soon. If they don't, they may want to consider changing the company name to Lemon.

Ipad air low memory crash

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.