Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Update Unavailable with This Apple ID ??????

This update is for an app downloaded with a different Apple ID. Sign in with that Apple ID and try again.


I have one and only one Apple ID - the one I have used for each and every purchase since the advent of Apple ID. Why can I not update Pages?

MacBook Pro, OS X Mavericks (10.9), 1TB HD, 8GB Ram

Posted on Nov 6, 2013 11:40 AM

Reply
Question marked as Best reply

Posted on Aug 15, 2017 2:47 PM

Go to setting>general>storage & icloud usage>manage storage>this iphone>show all apps then turn off the app you want to get and delete it then go refresh the app store and u should be able to download the app

86 replies

May 8, 2014 6:00 PM in response to Leonid Hairov aka NeOnyx

Thanks a lot. I tried the solution mentioned in the link you posted and it worked like magic. The only problem for me was to translate the Russian into English! 🙂 But, I managed to translate it. Here is what is mentioned there:


1. Go to account settings via iTunes (PC)
2. Move the scrollbar to the bottom of the page.
3. And look for: "Reset all warnings for buying and downloading."
4. Click "Reset"


That was good enough to make me able to update the apps without getting that hideous message which came to me up out of the blue this morning. 🙂

Oct 17, 2014 10:07 PM in response to Michael Battenfield

I'm using Yosemite on a newly purchased MacBook and had the same exact symptoms.


I was able to resolve using this procedure:


1. Open AppStore

2. From the Menu, go to Store --> Check for Unfinished Downloads.

3. I got a list of apps that I needed to *accept* (the gray button in the right margin for each app is labeled, "ACCEPT").

Presumably these apps were free with purchase, but not YET associated to my Apple ID.

4. For each app, I clicked on the "ACCEPT" button and was prompted to enter my Apple ID.

5. As each app was accepted, the button was relabeled "UPDATE".

6. I was then able to perform an update of all the apps as normal.


Hope that helps.

TJ

Oct 19, 2014 9:04 AM in response to Dah•veed

Hi there,


I've just encountered the same problem "Update Unavailable with This Apple ID" and failed to update my iPhoto 9.4.3 & iMovie 10.0.6 after upgrading from Mountain Lion to Yosemite.


It seems there're few workarounds:

1. use OS X Recovery to install new copies, accept them into your MAS account and then get the free upgrade to the Mavericks versions

2. uninstall the existing version & purchase a new one from App Store


My questions are:

1. if those 2 workarounds would cause any data lost

2. how to uninstall the existing version - do I just move the iPhoto.app to trash?


Please advise. Thanks in advance.


Regards,

John

Nov 1, 2014 1:39 PM in response to Michael Battenfield

I have the same exact problem. Working on a brand new MacBook Air, it arrived requiring updates for both Maverick and Yosemite (since this shipped directly from the manufacturing plant in China, I’m not sure why it didn’t come with the latest OS installed — it was ordered just a week ago).


After updating the OS for the past hour, none of the apps will update. I get the same message (see screen shot).User uploaded file

Even after trying ALL the suggested solutions on this thread (not those involving deleting the programs), my programs refuse to update, either as a group, or individually. This seems pretty odd for a brand new purchase within the past week.


I have no idea what to do at this point. After reading the responses, I’m not confident that even Apple has a surefire solution.


Any advice? Is this a trip to the Apple store at this point?

Nov 1, 2014 2:50 PM in response to HipKnits

I just got a new Air today, came with Mavericks, and I had this exact problem. I fixed it by going to the Purchases tab in the App Store and discovering that the 6 apps causing the problem were all there with Accept buttons. I Accepted each (retyping the Apple ID password every time), then went back to the Updates tab of App Store and installed them without incident.


What a Day 1 pain!

Update Unavailable with This Apple ID ??????

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.