iPad Air Freezing
I have a new iPad Air which I got on the 1st. In the past two days it has frozen and required a hard reboot. Anyone else having a similiar experience?
iPad, iOS 7.0.3
I have a new iPad Air which I got on the 1st. In the past two days it has frozen and required a hard reboot. Anyone else having a similiar experience?
iPad, iOS 7.0.3
What do you mean by frozen? Screen still visible?
You said you rebooted but did you do a reset like this? Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
Do you have plenty of free space on your iPad? With iOS 7 it is recommended that you have 15-20% of the storage space on the device free. For a 16 GB device that is 2.4-3.2 GB free. For a 32 GB device that is 4.8-6.4 GB free. For a 64 GB device that is 9.6-12.8 GB free. If you need moment free space delete some stuff.
Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.
What do you mean by frozen? Screen still visible?
You said you rebooted but did you do a reset like this? Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
Do you have plenty of free space on your iPad? With iOS 7 it is recommended that you have 15-20% of the storage space on the device free. For a 16 GB device that is 2.4-3.2 GB free. For a 32 GB device that is 4.8-6.4 GB free. For a 64 GB device that is 9.6-12.8 GB free. If you need moment free space delete some stuff.
Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.
I just had the same thing happen with my new 128 GB iPad Air. Screen and buttons stopped responding to all input, although, curiously the app I was using (Tweetbot) continued to refresh with new posts. It kept going for a couple of minutes, then suddenly rebooted itself. This never happened with my previous 2 iPad models. I have 80 GB of free space. I hope it doesn't become a chronic issue.
My iPad air also keeps freezing and sometimes safari cuts off as well didn't do this as much on previous iPad 4
(A) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
(B) Reset all settings
Settings>General>Reset>Reset all settings
Note: Data will not be affected but settings will be reset.
I Just had the very same thing happen. I have over 50% free space. So far it's only happened once and the home and sleeo button reset got it back up and running. I still have almost a 2 month window to return it if need be. Actually i am thinking of returning it and buying the 32Gb model anyway.
I've had a similar problem. Purchased my iPad on the first day it was available, stored little data on it so far, & needed to do a hard reboot on it Mon, Tu, & Wed of this week; today/Wednesday, it required me to set up the iPad again and reload data from the cloud. Very puzzling and not a little frustrating.
I've had a similar issue as well. Two restarts needed today, only 15G of 32G used, all programs shut down on a regular basis.
This had BETTER get fixed, and fast. Come on, Apple...
Well I too am having issues with my new iPad Air 128gb Wifi (75% space still available).
Only upgraded because my old faithful iPad 2 was developing an issue with the Home button. Well I've had multiple freezing and done the hard reboot about 5 times in the last few days. It seems to be ok for a little while then it starts to hang up again. Last night I was so frustrated - after 2 hard reboots I went back to using my iPad 2 to watch some IView shows. My iPad2 is over 2 years old and very well used, but still seems far more reliable that this new far more expensive iPad Air.
Phoned Apple today and they advised me to backup and then do a factory reset, which I did and am just restoring from the back up now. Tonight I will try and use it again, but I'm thinking there must be a common fault here for several of these posts to be here. I think there are probably be many more users who are having the issue but not posting ....... yet!!
Not really good enough for a gadget that I spent almost $1000 for.
My new iPad Air 64 GB freezes several times a day. The screen is on and updates come in, but the interface is dead. The Home button does nothing and I cannot do anything on the screen - it's like the touch screen dies.
The only 'fix' is to do a hard reboot. I haven't updated to 7.0.4 yet and hope that fixes the problem!
Ralph9430,
The screen interface stops working even though the screen is visible and updates are happening. In many cases the device freezes while in lock mode and it cannot be opened. This apperas to be happening much more often. I've had the device for a week and this just started yesterday once or twice, but now it is happening almost every hour or so. VERY frustrating!
I'm still on 7.0.3 with a 64 GB iPad Air and 18 GB of free storage. I have an iPad 3rd gen with same configuration and never had this problem.
I reset all settings, but the problem has not gone away!
I have had the same issues. I am well under the storage of my 64GB Air which I got last week, but am disappointed that I have had to hard reset it several times. Most common problem is with safari. Apple- I know you monitor these posts: can we have a stability patch please?
The 7.0.4 update did not fix the problem!
Bill,
Are you using the new Belkin QODE Ultimate Keyboard Case for iPad Air? My issue with freezing didn't start until after I started using the new case which has very strong magnets at the bottom of the screen area. I'm just trying to isolate possible causes.
We'll I did the back-up and factory reset - restore from back-up on Thursday night. I've used the Air a fair bit over the weekend WITH NO MORE HANG UPS /FREEZING. :-). So I'm hoping the issue was resolved by the process - I do have exactly the same content. I'll not rejoice totally yet though.........
I do have an Apple case for the Air by the way so no conflicts there. Though I have a couple of issues with that too - primarily being a gap at the joint side when closed and the trifold is not as secure as the quad fold on my old iPad 2 cover.
Yesterday I found a Cygnet Origami inspired case which works a lot better as a stand and has a better angle - for me anyway. May not be for everyone especially those who like the minimal look.
Anyway thought I would post an this tentatively positive feedback.
iPad Air Freezing