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All of a sudden, my ipad 2 has no sound after I downloaded ios7

All of a sudden after downloading the iOS7.3 update, my iPad 2 has no sound. all else is ok.

Cannot figure this out.

iPad 2, iOS 7.0.3

Posted on Nov 6, 2013 5:11 PM

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Posted on Nov 6, 2013 5:15 PM

Try a reset: hold down the home button and the sleep/wake button together until you see the apple, then let go.

55 replies

Jan 4, 2014 5:51 PM in response to blue1420

I have the same problem. I have visited the store, performed the reset, performed the backup, and restored the iPad. It still is malfunctioning and the store wants 250 to replace the iPad with a refurbished model. I'm not a satisfied customer at this point. The ios7 upgrade fouled up my ipad2 with 32 mb and 3G. Does this represent fraud via programmed obsolence?

1/4/2014

Jan 4, 2014 8:08 PM in response to Rturbin

In all fairness, I have made a new discovery after going through a series of frustrating phone calls with APPLE, with the representative claiming it has to be a hardware problem. I had convinced myself this was software problem because of the similarity to the discussions above, and the coincidence with IOS 7 upgrade, but it is not. I have just discovered that when I squeeze the bottom of the ipad 2 near the speaker, the sound magically turns on. There seems to be a "sweet spot" where I can apply very light pressure to engage the sound. Unfortunately, when I release the pressure the sound reverts to off. There is obviously a loose connection inside the pad. Becasue the IPAD is out of warranty, MAC will only extend a 249.00 exchange fee.....So much for keeping the customer happy, but I retract my comment that it is fradulent programmed obsolecence.


Roger

Jan 5, 2014 11:30 AM in response to blue1420

I had the same problem. Took it to the Genius Bar and they said that I have corrosion on the pins of the docking/charging port. They cleaned it as best they could but it still didn't work. Their solution: replace it for $250. Nope. Took it home and put some lighter fluid on an old toothbrush, and cleaned the port. Sound works fine now. WARNING this WILL void your warranty, but since they said I needed to replace it, it was worth a try for me. Obviously turn your iPad off before doing this, and let the lighter fluid fully evaporate (1 hr) before turning back on.

Jan 23, 2014 1:53 PM in response to blue1420

I just returned from The Outpost, which is an Apple support store. My ipad 2 had no volumne and I asked them to see if they could figure out why it was not working. They could not. They suggested that it could be either a hardware or a software problem and because I no longer had warranty, they could look into it for a fee. They asked how old my ipad was and it is only 2 years old. They suggested that it could be outdated!!!!\

I thanked them, came home and Googled how to fix. Suggestion was to to to General and do a reset. Thank you for your suggestion. This not only worked, it saved me $$$ as well as well as made me realize that the staff they have working in these stores need to be more aware of how to deal with this problem, which seems to be quite frequent.

Thanks again

All of a sudden, my ipad 2 has no sound after I downloaded ios7

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