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can't open old pages documents with new download pages

downloaded the newest pages download only to find that my old documents which were created with previous pages no longer open. what can be done?

iMac

Posted on Nov 6, 2013 11:16 PM

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39 replies

May 20, 2014 10:32 AM in response to yrfromprestwich

I just connected with Apple Support and they helped me solve this problem when the support guy used the remote feature and helped me find out how to solve it.

I opened Pages from iWork 09, which is version 4.3.

Then I opened the 09 document and hit "save." NOT "save as." When you hit "save" it automatically saves it in the most recent version of Pages.

Now the old document is saved in the new Pages. I know I should do this with all of my documents but it will take a lot of time, so I'll do it as I need them for now.

I have a lot of faith in Apple Support. If you buy an Apple Care protection plan you have access to their support for a long time with each product. I think it's 3 years.

They have solved every problem I've ever contacted them with.

May 20, 2014 3:57 PM in response to judithfrommt

You have misunderstood what Support said.


It does not matter whether you Save or Save as… so long as you save in the correct version of Pages.


Pages '08 saves in Pages '08 format.


Pages '09 saves in Pages '09 format and…


Pages 5.2 saves in Pages 5.2 format.


The problem in your case was that you probably have Pages '08 files that Pages 5.2 can't open, so Support asked you to resave them from PAges '09, which Pages 5.2 can open.


Another method would have been to Export your Pages '08 files as Word .doc/x files which all versions can open.


Peter

Dec 8, 2014 2:57 PM in response to dariolym

But you do have free access to Zamzar. Upload your Pages '08 or '09 document and request conversion to Word format. In about 5 minutes, you will receive an email with a link where you can download the converted document. This isn't theory, I have tested this service with both types of documents and it works very well. Both documents opened fine in Pages v5.5.1 on Yosemite.

can't open old pages documents with new download pages

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