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Cannot order Iphoto Book

So every time I try and order an IPHOTO book it freezes after it "assembles"- while it's uploading the photos OR it uploads all the photos and right at the end it says "Click Retry to upload the failed asset again or Cancel Order to cancel your Order. What would you like to do?" - I've retried like 3 times.


So I was had OS X 10.5, bought snow leapord, upgraded to Mavericks, bought IPHOTO 11, then had to get the photo upgrader so I did.

The PHOTO book was created when I had the old version of IPHOTO so I spent all last night redoing the whole book (as in creating a new book and replacing the photos) and it is still not working.

I've made sure the I have the correct country & everything I just have no idea what to do at this point. There are no errors popping up in the book.


Can anyone help?

MacBook, OS X Mavericks (10.9)

Posted on Nov 7, 2013 3:49 PM

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48 replies

Nov 9, 2013 8:52 AM in response to SillELA

I have tried all of the above except for logging into another user account (I'm not sure how to do that). I have created a PDF preview of the book, could not delete the NetServices because it was not there and have rebuilt the library. I have started a new book in another program not connected to iPhoto, but am reluctant to give up on this one because I love how it turned out.

Nov 9, 2013 9:05 AM in response to bheide

If you don't have a second user account on you Mac go to the System/Accounts preference pane and set one up. Do not make it an administrative account. You can set up Fast User Switching when you set it up to make switching much easier. Just be sure you remember the user name and passwords for both accounts.

User uploaded file


Having a second user account is an excellent troubleshooting tool as it won't have any of the extra addons that would be in your working account. Keep it "vanilla" for that reason.

Nov 10, 2013 9:01 AM in response to SillELA

I had tried almost everything to buy a photo book using iPhoto, and kept getting the message " an error has occurred during your upload". By accident I went into Apple settings and found the Sharing section which allowed me to access incoming Apple events. Unbelievably, my book uploaded and I was informed that I had been successful.

Thanks for all the other suggestions.

Cannot order Iphoto Book

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