Marsha, et al.
You are right.
So here is the deal.... I think (and I'm no expert, I'll leave that to LN and OT and others - Thank God for them!).....
But there are two issues I think...
1. Putting the book together... mine did that just fine (both when trying to order and save as PDF for preview).
2. Uploading (I tried in safe boot and failed too)... I have horrble DSL Frontier. I have ordered many books in the past. Every December I order books for Xmas and I got some failures in the past. I found that if I tried to order them at say 5-6 am, when the lines had less traffic I was successful. Ordering at 8pm week night... disaster. Failure every time. But this morning at 5am... repeated failures. My upload speed is consistently .70mbps at home (i.e. pathetic). Has been that for years. I brought my MBP to a coffee shop... that was a disaster too... as pathetic as my home DSL.
So I brought my MBP computer to work with screaming T1 lines (or whatever it is) and connected to eithernet. Upload speeds are 16.10mbps. I used speed test.
Uploaded first try no problem in a few minutes after the book was rendered.
Point is... for whatever reason... the smallest interuption causes failure (and DSL I think is full of interuptions). So the Apple store maybe is either more fast or more tolerant.
But I have to say this... DO NOT EVER USE SHUTTERFLY, MY PUBLISHER, ETC.
Why??? Because you can not save a PDF to put on your iDevice in iBooks.... that right there is worth tons in my book (no pun intended 😉. It's worth a little extra drive to apple store or whereever if you have a crappy internet connection like me. Saving and treasuring the PDF - I can't put a value on that. So beware.... I created a few books on those other sites before I became a Mac user... and they have/own MY PDF... and they won't give to me....
I keep all my books in a PDF format in iBooks so I can look at them anytime.... can't do that with anyone else so easily as iPhoto.
Just my two cents.
Thanks.