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enaut Level 1 Level 1 (5 points)

Today my Apple Mail no longer provides me with my gMail in the inbox.

I can send mail to my gMail address and it shows in the Sent box ...but it never makes it to my Inbox.

If I log directly into Google Mail the email message is there.

This has always worked before.

Also, just now I downloaded and installed the Apple update for Mail ...which said it fixes some gMail account issues ..but I still have the problem.

iMac, OS X Mavericks (10.9)
  • Donnie Ashworth Level 3 Level 3 (875 points)

    Same here. When I first installed Mavericks, mail wasn't getting moved into my inbox, but it corrected itself and was working correctly.


    I installed the mail update a few minutes it's broken again and mail is not getting moved into my inbox. Oddly, it appears to come into the inbox for a split second and then be whisked out.

  • macjack Level 9 Level 9 (50,670 points)

    There's an update to Mail includes fixes for Gmail

    Screen Shot 2013-11-07 at 4.27.05 PM.jpg

    Oops, I guess it didn't fix it...

  • Donnie Ashworth Level 3 Level 3 (875 points)

    I just installed it. It made things worse.

  • Donnie Ashworth Level 3 Level 3 (875 points)

    Update: mine seems to be working now. It seemed to take a little while for the inbox to start working (experienced the same thing with the initial installation of Mavericks.)

  • Donnie Ashworth Level 3 Level 3 (875 points)

    Another update: now it's not working again—at all. None of my gmail is going to the inbox.

  • Dudley Warner Level 3 Level 3 (750 points)

    I continue to have problems with Gmail not syncing with Apple Mail 7.0 after the Apple update.  I am still running OS X 10.8 on my iMac until these issues are worked out.  On that machine, Mail 6.6 works great with Gmail. Under Mavericks, Mail 7.0 will not sync, and will not display all the system labels that are set to show in IMAP.


    I would appreciate any help in getting these issues resolved.


    Thanks -


    Dudley Warner

  • Donnie Ashworth Level 3 Level 3 (875 points)

    Unfortunately, I don't have a solution, this is just a "me too". I am continuing to have problems as well. The syncing seems to come and go.


    Yesterday afternoon I had no new email showing on my Mavericks machine. Then I opened a Macbook Air I have running Snow Leopard and was surprised to see a page full of email that had come in.


    I went to using the web Gmail on the Mavericks machine meanwhile. And now it's mysteriously working again. Obviously they don't have the bug corrected yet. I'm just trying to figure why it comes and goes.

  • Dudley Warner Level 3 Level 3 (750 points)

    Yeah, I am having a similar experience.  I have tried deleting the Gmail account and then entering it again, syncing the Gmail accout, and anything else I can think of.  There doesn't seem to be a Mail preferences file that can be deleted to rebuild anythibg that may be corrupt in Mail. 


    Dudley Warner

  • bcv92 Level 1 Level 1 (0 points)

    Hi guys


    I'm stuck here having exactly the same problem. The funny thing is, it all started since that Mail for Mavericks update, 1.0 which I installed yesterday, which irronically stated it should solve some instability problems (that I was not experincing at all) and made things go completely wrong. I tried to delete and add the account again, and it is not making things better. The weird thing is that I can see the content of some folders, such as deleted items, and inconsistent as it is, it might not display it anymore after I try to go back to this folder. For example, I thought I solved the problem this afternoon, after I had deleted the account and added it for the third time, and let my computer sit there for a while and sync. When I returned to my Mac after an hour, I was under the impression that it synced my inbox correctly, but then when I clicked on another folder to see what's inside and got back to inbox afterwards, it was completely empty again. Mail is just very unstable and the problems are increddibly inconsistent. I think I am now going to try to add the account manually. I will let you know what happens.



  • bcv92 Level 1 Level 1 (0 points)

    All right, I do not think there is much we can do. I'm under the impression Apple basically ruined Apple Mail by releasing this update. Even adding the account manually does not work. It syncs in the beginning, but as soon as I browse though different folders, everything is empty out of a sudden.


    I've just installed Mozilla Thunderbird, and it syncs absolutely perfectly. Unless someone has a brilliant idea or Apple comes to solve this, I think I (we) will be forced to use this (or another) client for a while...

  • vmamed Level 1 Level 1 (0 points)

    Same problem.  Can't sync Gmail App account with apple mail even after the mavericks upgrade a few days ago.  Seems to be intermittent though??

  • George Chapman Level 2 Level 2 (300 points)

    I'm having the same problem since updating to Mavericks. Better since the last update but still a partial problem.

  • Dudley Warner Level 3 Level 3 (750 points)

    I spoke with a Mail Specialist at AppleCare today, and he went thru the process with me of reinstalling Mail 7.0. In the past, you could just delete the Mail preferences file, but that file no longer exists. Now you rename the Mail folder under the System Library, and open Mail and it will rebuild itself.  I have reinstalled Gmail and it is now loading in all the emails.  I am hoping this will work.


    Dudley Warner

  • Donnie Ashworth Level 3 Level 3 (875 points)

    Dudley, keep us posted as to whether this is a permanent fix.

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