Apple mail does not sync with gMail

Today my Apple Mail no longer provides me with my gMail in the inbox.

I can send mail to my gMail address and it shows in the Sent box ...but it never makes it to my Inbox.

If I log directly into Google Mail the email message is there.

This has always worked before.

Also, just now I downloaded and installed the Apple update for Mail ...which said it fixes some gMail account issues ..but I still have the problem.

iMac, OS X Mavericks (10.9)

Posted on Nov 7, 2013 5:37 PM

Reply
372 replies

Feb 5, 2014 11:37 AM in response to mmhere

There are definitely smarter people than me in regard to how email works. I use gmail with two accounts. Essentially, all the mail resides in gmail on-line, so I can lauch Mail, Airmail, or Mail Pilot (the latter two clients I have been experimenting with) and get all of my mail. They draw what is on-line, so there is no issue running any particular one. So far, I have been using Airmail. I say this to imply that downloading a new client for me is no issue - nothing to do buy lauch it and add the accounts.

Others may know better places than here for updates (e.g. macrumours).

Feb 6, 2014 7:00 AM in response to enaut

Excess activity in window?


I also have the problem that Mail erratically synches with gmail inbox. I have only one IMAP account for gmail. Here's a hint at the problem. Looking at Mail/Window/Activity [or option/command/zero] I sometimes notice much, continuing activity interchanging information between my Mac Mail client and the gmail server. I can continue for many minutes, changing labels, updating caches, etc. This may be somehow interfering with synching Mail/gmail. In any event, it is a waste of bandwidth. Stopping and restarting Mail doesn't stop this activity; it restarts. Also, strangely, I usually have to click Mail/Window/Activity twice [or Command/Option/zero twice] to display the activity window.

Feb 7, 2014 7:28 AM in response to Andrew Weiss

Andrew, I gave Postbox another whirl and ended up buying it. It's working perfectly and I'm extremely satisfied with it. I am able to format it on the screen the way I want, and it does not have Thunderbird's irritating properties of non-loading of images and strange search results. I may well stick with this even if they ever do fix Mail. Thanks for the suggestion!

Feb 7, 2014 7:52 AM in response to Donnie Ashworth

You're welcome! I figure there are email programs out there that'll fit just about anyone's preferences; it's simply a matter of finding the right one. Macworld published an article last year about alternatives to Mail that gave capsule reviews of most of the programs out there at the time. Those reviews are out-of-date (for example, it appears Airmail has improved since then and Inky has developed issues, and Mail Pilot is now out of beta) but they give an overview of how each program is designed, and I found it helpful:


http://www.macworld.com/article/2058525/ditch-maverickss-mail-other-email-apps-y ou-can-try.html

Feb 7, 2014 7:58 AM in response to mmhere

As good as Apple is, it is not the only quality software developer out there. I also feel that no one email program will be able to satisfy everyone because we all have different approaches to email and different priorities. I stopped using Apple's Mail about 4-5 years ago because I found products that better suited my needs. Some of these products are free, some cost very little (Airmail costs $2, Postbox costs $5), some are a bit more (Unibox is $10, Mail Pilot is on an introductory offer at $10). It may be worth investigating your options, even if or when Apple fixes Mail's problems.

Feb 7, 2014 9:05 AM in response to enaut

I, like many others, have been following your discussions with great interest and admiration for the respectful comments and support most people are giving.


I wanted to add something I may have missed in all the posts. My iMac mail account seems to be the "Papa Bear" - whatever I do there translates out to ALL my other devices -- If I read a message on my iMac desktop, for example, All my other iPhone, iPad, MBAir and older iMac desktop show it read. Here's the glitch. If I read an email on my iPad, it will show it read only on my iPhone. All computers are running Mavericks, and all are up to date.


MBAir: Now, if I DELETE a message from my MBAir, It will delete the message on the iMac desktop. It will NOT show messages read, though.


iPhone: Same goes for the iPhone -- If I DELETE messages, they get deleted from all. But if I READ messages, nothing changes and neither of the computers shows "read" except the iPhone and the iPad.


iPad: The iPad and the iPhone seem to be synced -- it's so very strange!

Thanks for all the chatter about this!

Feb 7, 2014 9:18 AM in response to rswc90

Hmm. I don't have that issue on my Mavericks MacBook Pro, and although I mostly use Mailbox on my iPad and iPhone, I do occasionaly use iOX Mail. Since I haven't used Apple Mail in years, I can't compare directly. I can tell you that occasionally I'd notice either a lag in synchronization, or no sych at all, when I was using Sparrow as my email client, but since I've been using Airmail that issue hasn't surfaced.


Maybe try a free or low-cost email client other than Mavericks Mail and see if the same issue crops up? That'd be the surest way to localize the problem, I think.

Feb 7, 2014 10:39 AM in response to Donnie Ashworth

Thanks so much, Donnie! One other thing – when I installed it, it downloaded a bunch of messages into my inbox – all the way back from 2011. All of these messages are messages that I either deleted or put in a named folder back when I received them so I don't know why they are appearing in my inbox. I could just go through and delete them all in Postbox but I'm afraid that would screw something up. Anyone know what gives?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple mail does not sync with gMail

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.